Need to contact us? The current situation means that our Service teams are really busy helping customers at the moment so there may be delays before you speak to one of our team and up to 48 hours before you get a response to your email. You may find the answers to some commonly asked questions in our FAQs below.
Please check your order confirmation documents carefully and ensure that the item, style, colour and quantity of the products stated match what you have ordered. If the details are incorrect or incomplete, please contact the store you ordered from or our customer service team (0333 014 8111 for the UK or 0353 1695 0741 for the Republic of Ireland) as soon as possible. Please see our Contact Us page for more details. You may add items to an existing interest-free loan with us, provided there is available credit within the contract agreement.
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