Need more help? You'll find all of our contact details below, simply click on the option that is most relevant to your query. Please make sure that you’ve checked the status of your order under 'My Account' and checked your emails for any updates if you’re expecting a delivery.
For help about an order you’ve placed, any questions about delivery or for gift card and gift queries.
(From overseas +44-20-8090-9564)
Cost will be no more than a local call from a landline, and for mobile packages these numbers will be included in your inclusive minutes or discount scheme.
For queries about store service
Questions about product quality
For M&S Bank Current Accounts, Credit Cards, Premium Club, Travel Money, Loans, Insurance, Savings & Investments and Internet Banking
For new and existing M&S Energy customers, insulation or solar energy enquiries
or visit M&S Energy
200 Dunkeld Road
0333 014 8444
For businesses and other organisations to order large volumes of gift cards and e-gift cards