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Contact customer service

  • 0333 014 8000
    (From overseas +44 20 8090 9564)

    Cost will be no more than a local call from a landline, and for mobile packages these numbers will be included in your inclusive minutes or discount scheme.

    To place an order, ask about delivery, query an existing order or for gift card and gift voucher queries

    Opening hours

    8.00am - 11.00pm every day

  • 0333 014 8423

    If you have an issue or query regarding your Sparks account

    Opening hours

    8.00am - 8.00pm every day

  • 0333 014 8222

    To place an order, or to query, amend or cancel an existing food order

    Opening hours

    Mon-Fri: 8.00am - 7.00pm

    Sat-Sun: 8.00am - 7.00pm

  • 0333 014 8111

    For pre-sales enquiries, placing an order or any delivery queries

    Opening hours

    Mon-Fri: 8.00am - 8.00pm

    Sat: 8.00am - 5.30pm

    Sun: 9.00am - 5.00pm

    Address

    Marks & Spencer Plc
    PO Box 3001
    Sheffield
    S97 3GN

  • 0333 014 8555

    For queries about store service

    Opening hours

    Mon-Fri: 8.00am - 10.00pm

    Sat-Sun: 8.00am - 5.00pm

  • 0333 014 8555

    Questions about product quality

    Opening hours

    Mon-Fri: 8.00am - 10.00pm

    Sat-Sun: 8.00am - 5.00pm

    • Contact M&S Bank

      For M&S Bank Current Accounts, Credit Cards, Premium Club, Travel Money, Loans, Insurance, Savings & Investments and Internet Banking

      Address

      Kings Meadow
      Chester
      CH99 9FB

    • 08081 697 822

      For new and existing M&S Energy customers, insulation or solar energy enquiries

      or visit M&S Energy

      Gas Emergency

      0800 111 999

      Electrical Emergency

      in England 0800 072 7282
      in Scotland 0800 300 999
      in Wales 0800 052 0400

      Address

      Contract Management
      Grampian House
      200 Dunkeld Road
      Perth
      PH1 3GH

    • 0333 014 8444

      To order gift vouchers, corporate hampers, gift cards and e-gift cards

      Opening hours

      8.30am - 5.00pm

    • 020 8718 1919

      Journalist Corporate press enquiries

    • 0345 609 0810

    • 0345 300 3725

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