Warmth 100ml Diffuser

Ordered online via click and collect from my local store. Bought as part of a Christmas present for my eldest daughter, so not opened yet.

I don’t usually leave negative reviews however I feel I must, more so because I want M&S to ask the makers of this product to add more ‘scent’. The smell reminds me of a boutique hotel that we stay in, it’s a beautiful smell but you can only smell it when you sniff the reeds up close. It’s not worth any amount of money in my opinion because it doesn’t work. I genuinely don’t know if it’s a poor batch because there are some positive reviews here. Seems like lots of us are unhappy with our £17 purchase though. M&S please do better. I am returning some unopened bottles sadly. Gutted that I didn’t read the reviews before I purchased but I smelled a sample of it in store while perusing the apothecary products.

THE DIFFUSER HAS SUCH A LOVELY SMELL AND IT LAST ALL DAY IN THE ROOM

I’ve been trying the Apothecary diffuser range for a while, they’re all really nice but this is my favourite. There’s always a subtle, lingering smell with all the range whichever room they’re used in but it’s never overpowering like some other makes. I do feel that they’re a bit on the pricy side but then they do seem to last a fair amount of time. My only disappointment is that I’ve recently noticed refills advertised for these diffusers but they’re only slightly less to buy than a new diffuser. I acknowledge that it’s a profit run world and MandS are no different to any other company but the approach to customers seems to have changed. I’ve only recently realised that whenever I purchase a product from MandS the next time my Sparks offers arrive they're often related to the items I’d purchased on my last visit to the store which I probably wouldn’t be purchasing again for several weeks by which time the offers had expired. Suppose that’s how marketing works these days . Apologies for my moan but would recommend any of the apothecary diffusers.

No smell unless your sitting on top of it, needs more scent M&S such a shame

This diffuser doesn't work at all, I can walk right past it and don't smell anything at all. Also when I opened the diffuser my first thought was it doesn't smell like the perfume in the same range.