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Legal & ethical policies

What are the Terms & Conditions of the Oxfam Clothes Exchange?

  • You’ll be given a £5 voucher for every donation you make to an Oxfam store which contains at least one item of M&S-labelled clothing, including shoes, handbags, belts, hats and scarves.
  • This offer does include donations of M&S bras, but does not include donations of swimwear, underwear, socks or damaged or soiled items.
  • Vouchers are subject to M&S's General Terms and Conditions of Sale.
  • The voucher entitles you to £5 off your next purchase of £35 or more on clothing, home and beauty products in participating M&S stores.
  • In the Republic of Ireland the voucher entitles you to €7 off purchases of €50 or more on clothing, home and beauty products in participating M&S stores.
  • Only one voucher can be used for each transaction of £35 (€50) or more.
  • The voucher is redeemable only during the calendar month stated on the voucher.
  • The voucher is not redeemable against M&S food or tailoring alterations.
  • The voucher is not redeemable on purchases made online or over the phone (including in-store customer orders).
  • The voucher can be used in conjunction with other Marks & Spencer offers, as long as the minimum spend threshold requirements are met for each separate offer.
  • The voucher will be valid in-store on presentation of the original voucher at the till.
  • Must be handed in on redemption.
  • Can be used once only in a single transaction.
  • The voucher cannot be used on Sales and Clearance items.
  • One voucher only per transaction.
  • Voucher cannot be used for the purchase of Gift Cards or Vouchers or Marks & Spencer Money products, or to pay Credit Card or Chargecard balances.
  • Offer strictly non-transferable.
  • Marks & Spencer reserves the right to reject the voucher with reasonable cause.
  • Refunds will take into account the value of the voucher and the amount refunded will not include the value of the voucher.
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