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Legal & ethical policies

How can I contact M&S about a data protection issue?

Contact information

If you have any questions about how M&S uses your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact us by any of the following means:

  • phone us on: 0333 014 8555
  • e-mail us at:
  • write to us at: Marks & Spencer, Retail Customer Services, Chester Business Park, Wrexham Road, Chester CH4 9GA

You have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, is available at

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