Help and Support

Sparks Scheme

How can we help you today?


Choose the contact option that works best for you:

Call us

Call to speak with a member of our Customer Service Team.
Opening hours: Monday-Sunday: 8am-8pm
Call: 0333 014 8000

Send an email

Summarise your problem in an email.

Our Customer Service Team will reply within 48 hours to help resolve your issue.

Use chat

Speak to our chatbot.

You can switch to our Customer Service Team within the chat, if needed.

Remember, you can always consult our Help & Support FAQs.