Paloma Roses Bouquet

Disappointing, they were delivered late and very much the worse for wear. Your courier and delivery team need to be changed

Not great in terms of how they looked - but the roses did turn up on time and there was good communication. Just disappointed by how they looked given the price.

Bouquet originally received were far from satisfactory, (hence four stars rather than the usual five) but M&S Customer Services were very quick to rectify the situation and the replacement flowers have been perfect. Overall, very pleased.

Replacement as original order arrived dead! These roses did not open therefore disappointed.

I only got 2 flowers. Thought there’d be more. Can I get a refund please ? Would like to reorder

I bought the bouquet from the online shop and delivery recently for my niece who is currently undergoing medical treatment. She loved the colour of the roses in the bouquet which was delivered on Easter Sunday

They arrived with one rose head detached The bouquet didn’t last as long as expected.

Kept informed of progression - and delivered on time

Beautiful bouquet loved by recipient, would highly recommend

Lovely roses I got for my parents wedding anniversary arrived and they were very pleased with them.