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Our data protection policy
It’s all in the detail

When it comes to quality, whether it's immaculate stitching or the perfect birthday cake, it’s all about the detail. Getting everything just right is why customers across the world trust M&S to make every moment special.


We believe the most important details, though, are yours - and to keep the information you share with us as safe as possible, we’ve updated our privacy policy in line with the requirements set out by the General Data Protection Regulation.


The details you share with us help us to bring you our latest offers and inspiration we think you’ll love. Take a look below for more.


Special little treats

We’ll bring you the latest offers to help you get the best value


Things you’ll love

Getting to know you means we can inspire you with things we think you’ll like.


Shop your way

How you shop helps us tailor our website to better suit you.


A smooth service

In order to make certain services available to you, we may need to share your personal data with some of our service partners, all of whom meet the same high standards when it comes to customer data privacy


Here to help

Should you need assistance, our customer service team will be able to access your information to speed up the process.


Looking after you

So you can shop with confidence, we use information to confirm your identity and help protect you against fraud.

If you would like to check which details you have shared with us, and your marketing preferences, please click here