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Delivery Fee

Product code: T398807X

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Delivery, collection & returns

Delivery

Standard

  • UK Home delivery - £15 for all furniture orders.

  • We’ll contact you to arrange a delivery date.

  • If you’ve ordered two or more pieces of furniture, we will aim for one delivery to your address – this is to minimise inconvenience and disruption to you and to help the environment with our Plan A commitment. Your estimated delivery timescale will be shown on the checkout page, before you pay. Some items are delivered flat packed. These flat packed pieces will need to be assembled by you. You can check this before you order under the ‘Item details’.

  • We are unable to deliver furniture to the Orkney Islands, internationally, some postcodes (see link) or to our stores for collection.

  • Find out more

Returns

UK returns

  • If you’d like to speak to us about your new furniture please call our furniture customer services team on 0333 014 8111 (Monday to Friday 8am to 8pm, Saturday 8.30am to 5.30pm).

  • Please note, there is a £25 collection fee.

  • Find out more

Exclusions apply

Reviews (2)

1.0

Mentions
25 July 2024Jaceyalreadyused

Unfair if item is online only

If you order an 'online only' item you still get charged for delivery even if you spend over £60 or choose the collect at store option. This means that I'm removing online only items from my basket to avoid the delivery charge. Not the best way to sell them!

Helpful?

27 November 2022Badseyoap

Change of delivery charge

I was not informed of change of delivery charges. I automatically chose free delivery but didn’t realise that charges applied until £60 had been reached. Last time I ordered it was £50.00. Just a warning in red perhaps would have been sufficient for me to add a further item to my shopping or choose collect from store. Just a message from perhaps not a very observant customer!

Helpful?