UK delivery & collection

If you’ve ordered…

• Clothing, home (excluding furniture) and beauty

  Delivery

  Store collection

  Cost

  FREE

  Details

  It's free to collect in store. Order by 11pm (12pm for Isle of Man and Isle of Wight stores) to collect your order from a store tomorrow, or choose a day that suits. Available collection dates and stores will be made clear to you at checkout. Orders can be collected from 12pm on your chosen day, and will be held in store for 7 days.
  For more information on product exclusions, click here

  Delivery

  CollectPlus

  Cost

  £2.50

  Details

  Send your order to a convenient CollectPlus pick-up location. We'll aim to deliver within 3-5 working days.
  Find a CollectPlus location

  Delivery

  Standard delivery

  Cost

  £3.50 / FREE

  Details

  We'll deliver for free if your order is over £30 (exclusions apply), within 3-5 working days. We'll aim to deliver earlier if possible. If you're not spending £30 then delivery is £3.50.
  To find out if this delivery option is available to your postcode, click here.

  Delivery

  Nominated/next day delivery

  Cost

  £3.99

  Details

  Choose a day that suits you. Order by midnight and we’ll deliver your order tomorrow for just £3.99.
  To find out if this delivery option is available to your postcode, click here

  Delivery

  Time slot delivery

  Cost

  £5.99

  Details

  Choose a day and time slot that suits you. Order by midnight and we’ll deliver your order tomorrow for £5.99.

• Flowers

  Delivery

  Nominated/next day delivery

  Cost

  FREE

  Details

  Order by 7pm for next day delivery or choose a day that suits you. To find out if these delivery options are available to your postcode, click here

• Wine

  Delivery

  Standard wine delivery

  Cost

  £4.99 / FREE

  Details

  We’ll deliver wine orders over £100 for free within 3-5 working days. Not spending £100? Delivery costs £4.99. Click here to find out more about how we calculate the minimum spend thresholds for orders containing wine. To find out if this delivery option is available to your postcode, click here.

  Delivery

  Nominated/next day delivery

  Cost

  £6.99 / FREE

  Details

  Get your order on a day that suits you, plus place an order by 7pm to get your wine delivered tomorrow. Free when you spend over £150. Click here to find out more about how we calculate the minimum spend thresholds for orders containing wine. To find out if this delivery option is available to your postcode, click here.

• Hampers

  Delivery

  Standard delivery

  Cost

  £3.50 / FREE

  Details

  We’ll deliver for free within 3-5 working days if your order is over £50. If you’re not spending £50, then delivery is just £3.50.
  To find out if this delivery option is available to your postcode, click here

  Delivery

  Nominated/next day delivery

  Cost

  £3.99 / FREE

  Details

  Order hampers by 6pm Monday-Friday for next day delivery, and enjoy free delivery on orders over £50. Sunday delivery not available.
  To find out if this delivery option is available to your postcode, click here

• Furniture

  Delivery

  Nominated/next day delivery

  Cost

  FREE

  Details

  Our furniture products have a note in the description to let you know the time it will take us to dispatch - this could be between one and six weeks, and will be longer for larger items. Once you’ve ordered, we’ll be in touch to make a plan for delivery - you can choose the delivery date and inform us of access requirements.

  
  There are some places in the UK that we can’t deliver to yet. See our list of exceptions here.
  To find out if this delivery option is available to your postcode, click here

  
  For more information about our furniture deliveries, click here

• Food to order

  Delivery

  Food to order collection

  Cost

  FREE

  Details

  Each of our food to order products includes a note in the description to let you know how much time we need to prepare your order – for example, a gorgeous wedding cake may take 21 days whereas a fresh fruit platter takes three days.
  You can pick up your food order at your nearest store from 9am on your chosen collection date.
  Find your nearest store

  Easter

  In store collection window for our Easter only products is 9th- 11th April 2020. There are no collections on Easter Sunday (12th April 2020)

  For products available to collect in 7 days, order by 8pm on 4th April

  For products available to collect in 5 days, order by 8pm on 6th April

  For products available to collect in 4 days, order by 8pm on 7th April

  For products available to collect in 3 days, order by 8pm on 8th April

  For products available to collect in 2 days, order by 8pm on 9th April

• Sale items

  Due to the busy Sale period, the date shown at checkout is the latest date your order will arrive. We are working hard to get your order to you as soon as possible. If you have selected store collection, the length of time you have to pick up your order is unaffected. We will continue to hold it for 7 days from the date you have selected.