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UK DELIVERY & COLLECTION

For most products and locations we will deliver your order tomorrow if you order before midnight and use our next-day home delivery service or order before 10pm to collect your order in store tomorrow. We don’t deliver on bank holidays. During busy times, some delivery routes may take longer than usual. Up-to-date estimates of delivery dates will be shown at checkout. To find out which delivery options are available to your postcode, click here

If you’ve ordered…

  • Delivery
    deliveryStore collection
    Cost
    FREE
    Details
    It's free to collect in store. Order by 10pm to collect your order from a store tomorrow, or choose a day that suits. Available collection dates and stores will be made clear to you at checkout. Orders can be collected from 12pm on your chosen day, and will be held in store for 7 days.
    For more information on product exclusions, click here
    Delivery
    deliveryCollectPlus
    Cost
    £2.50
    Details
    Send your order to a convenient CollectPlus pick-up location for £2.50. Order by 3pm to pick it up tomorrow.
    Find a CollectPlus location
    Delivery
    deliveryStandard delivery
    Cost
    £3.50 / FREE
    Details
    We’ll deliver for free within 3-5 working days, however where possible, we will deliver within 2-3 days. If your order is over £50 (exclusions apply) If you’re not spending £50, then delivery is just £3.50.
    To find out if this delivery option is available to your postcode, click here
    Delivery
    deliveryNominated-day delivery
    Cost
    £3.99
    Details
    Choose a day that suits you. Order by midnight and we’ll deliver your order tomorrow for just £3.99.
    To find out if this delivery option is available to your postcode, click here
    Delivery
    deliveryTime slot delivery
    Cost
    £5.99
    Details
    Choose a day and time slot that suits you. Order by 10pm and we’ll deliver your order tomorrow for £5.99.
  • Delivery
    deliveryNominated-day flower delivery
    Cost
    FREE
    Details
    Choose a day that suits you. If next day delivery is available, it will be made clear to you at checkout.
    To find out if this delivery option is available to your postcode, click here
  • Delivery
    deliveryStandard wine delivery
    Cost
    £4.99 / FREE
    Details
    We’ll deliver wine orders over £100 for free within 3-5 working days. Not spending £100? Delivery costs £4.99. Click here to find out more about how we calculate the minimum spend thresholds for orders containing wine. To find out if this delivery option is available to your postcode, click here.
    Delivery
    deliveryNominated-day wine delivery
    Cost
    £6.99 / FREE
    Details
    Get your order on a day that suits you, plus place an order by 7pm to get your wine delivered tomorrow. Free when you spend over £150. Click here to find out more about how we calculate the minimum spend thresholds for orders containing wine. To find out if this delivery option is available to your postcode, click here.
  • Delivery
    deliveryStandard delivery
    Cost
    £3.50 / FREE
    Details
    We’ll deliver for free within 3-5 working days if your order is over £50. If you’re not spending £50, then delivery is just £3.50.
    To find out if this delivery option is available to your postcode, click here
    Delivery
    deliveryNominated-day hamper delivery
    Cost
    £3.99 / FREE
    Details
    Order hampers by 6pm Monday-Friday for next day delivery, and enjoy free delivery on orders over £50. Sunday delivery not available.
    To find out if this delivery option is available to your postcode, click here
  • Delivery
    deliveryNominated-day furniture delivery
    Cost
    FREE
    Details
    Our furniture products have a note in the description to let you know the time it will take us to dispatch - this could be between one and six weeks, and will be longer for larger items. Once you’ve ordered, we’ll be in touch to make a plan for delivery - you can choose the delivery date and inform us of access requirements.

    There are some places in the UK that we can’t deliver to yet. See our list of exceptions here.
    To find out if this delivery option is available to your postcode, click here

    For more information about our furniture deliveries, click here
  • Delivery
    deliveryFood to order collection
    Cost
    FREE
    Details
    Each of our food to order products includes a note in the description to let you know how much time we need to prepare your order – for example, a gorgeous wedding cake may take 21 days whereas a fresh fruit platter takes three days.
    You can pick up your food order at your nearest store from 9am on your chosen collection date.
    Find your nearest store
  • Due to the busy Sale period, the date shown at checkout is the latest date your order will arrive. We are working hard to get your order to you as soon as possible. If you have selected store collection, the length of time you have to pick up your order is unaffected. We will continue to hold it for 7 days from the date you have selected.

    More delivery & collection help

     
  • What are my delivery options?
  • Delivery varies depending on the product, so please scroll down to find the department relevant to your order.

    Clothing, beauty and home (excluding furniture)
    If your postcode belongs to one of the below, we do not offer standard delivery to your address:

    GX11 1_ _
    JE0 0_ _
    JE9 9_ _
    JE10 0_ _
    JE99 9_ _

    If your postcode belongs to one of the below, unfortunately we do not currently offer next-day delivery to your address:

    AB10 0_ _

    AB99 9_ _

    AB0 0_ _

    AB30 0_ _

    AB30 9_ _

    AB9 9_ _

    BT1 1_ _

    BT99 9_ _

    GX11 1_ _

    GX11 1_ _

    DD11 9_ _

    DD1 0_ _

    DD9 9_ _

    DD10 0_ _

    GY0 0_ _

    GY9 9_ _

    G83 0_ _

    G83 9_ _

    GY10 0_ _

    GY99 9_ _

    HS0 0_ _

    HS9 9_ _

    IM1 1_ _

    IM9 9_ _

    IV10 0_ _

    IV24 9_ _

    JE0 0_ _

    JE9 9_ _

    JE10 0_ _

    JE99 9_ _

    KA27 0_ _

    KA28 9_ _

    KW10 0_ _

    KW1 0_ _

    KW17 9_ _

    KW9 9_ _

    KW99 9_ _

    LD1 0_ _

    LD8 9_ _

    PA20 0_ _

    PA99 9_ _

    PH15 0_ _

    PH18 9_ _

    PH10 0_ _

    PH14 9_ _

    ZE0 0_ _

    ZE9 9_ _

    Flowers
    For all Northern Ireland postcodes, we do not offer flower deliveries on Saturdays, Sundays or Mondays. If your postcode belongs to one of the below, your order will arrive within 48 hours:

    All BT Postcodes

    AB10-AB16

    AB21-AB25

    AB30-AB39

    AB41-AB45

    AB51-AB56

    AB99

    DD6-DD9

    DD10-DD11

    GY0-GY9

    IM1-IM99

    IV63

    IV1-IV28

    IV30-IV32

    IV40

    IV52-54

    KA27-28

    KW1-KW14

    KY15-16

    KY13

    KY9-10

    PA20-33

    PA35-38

    PA49

    PH5-PH26

    PH30-PH39

    PH49

    PH50

    PO30-PO41

    TD 10-14

    TD 1-8

    Unfortunately, if your postcode belongs to one of the below groups, we cannot guarantee the full freshness of flowers upon arrival, therefore we do not deliver:

    HS1-8

    HS9

    IV41-49

    IV51

    IV55-56

    KW15-17

    PA62-72

    PA74-75

    PA80

    PA34

    PA41-48

    PA60

    PA61

    PA73

    PA76-78

    PH42-44

    PH40-41

    ZE1-3

    TR21-25

    Unfortunately, for all Chilled Christmas hamper lines, if your postcode belongs to one of the below groups, we cannot guarantee the full freshness/quality of the hamper upon arrival, therefore we do not deliver:

    AB31-35

    AB41-54

    EIZZ75

    FK17-21

    GY9

    HS1-HS9

    IM- ALL

    IV-ALL

    KA27

    KA28

    KW0-14

    KW15-17

    PA20-78

    PH15-18

    PH19-29

    PH32-33

    PH45-48

    PH30-31

    PH34-44

    PH49-99

    TR21-25

    ZE-ALL

    Unfortunately, for all ambient hamper lines, if your postcode belongs to one of the below groups, we cannot guarantee the full freshness/quality of the hamper upon arrival, therefore we do not deliver:

    HS1 2

    HS1 9

    HS2 0

    HS2 9

    HS3 3

    HS4 3

    HS5 3

    HS6 5

    HS7 5

    HS8 5

    HS9 5

    IV21 2

    KW15 1

    KW15 9

    KW16 3

    KW16 9

    KW17 2

    PA44 7

    PH41 2

    PH41 4

    PH42 4

    PH43 4

    PH44 4

    ZE1 0

    ZE1 9

    ZE2 9

    ZE3 9

    For all ambient hamper lines, if your postcode belongs to one of the below, your order will arrive within 48 hours:

    AB368

    AB379

    AB387

    AB389

    AB553

    AB554

    AB555

    AB556

    AB561

    AB562

    AB564

    AB565

    AB569

    D25 - D49

    GY1 1 - GY1 7

    GY101

    GY2 4

    GY3 5

    GY4 6

    GY5 7

    GY6 8

    GY7 9

    GY8 0

    GY9 0

    GY9 3

    IM1

    IM1 1 - IM1 5

    IM2 1- IM2 7

    IM3 1- IM3 4

    IM4 1- IM4 7

    IM5 1- IM5 3

    IM6 1

    IM6 2

    IM7 1- IM7 5

    IM8 1- IM8 3

    IM861

    IM9 1- IM9 6

    IM991- IM999

    IV10 8

    IV11 8

    IV12 4- IV12 5

    IV12 9

    IV13 7

    IV14 9

    IV15 0

    IV15 9

    IV16 9

    IV17 0

    IV18 0

    IV18 9

    IV19 1

    IV19 9

    IV20 1

    IV22 2

    IV23 2

    IV24 3

    IV25 3

    IV26 2

    IV27 4

    IV27 9

    IV28 3

    IV3

    IV3 5

    IV3 6

    IV3 8

    IV301 - IV306

    IV308 - IV309

    IV31 6

    IV31 9

    IV32 7

    IV36 0

    IV36 3

    IV36 9

    IV4 7

    IV40 8

    IV40 9

    IV41 8

    IV42 8

    IV43 8

    IV44 8

    IV45 8

    IV46 8

    IV47 8

    IV48 8

    IV49 9

    IV5 7

    IV51 0

    IV51 9

    IV52 8

    IV53 8

    IV54 8

    IV55 8

    IV56 8

    IV6 7

    IV63 6

    IV63 7

    IV7 8

    IV8 8

    IV9 8

    JE1 0

    JE1 0- JE1 9

    JE2 3- JE2 4

    JE2 6- JE 2 7

    JE3 1- JE 3 9

    JE4 0

    JE4 2

    JE4 5

    JE4 8

    JE4 9

    JE5 0

    KA27 8

    KA27 9

    KA28 0

    KA28 9

    KW1 4

    KW1 5

    KW1 9

    KW10 6

    KW11 6

    KW12 6

    KW13 6

    KW14 7

    KW14 8

    KW14 9

    KW2 6

    KW3 6

    KW5 6

    KW6 6

    KW7 6

    KW8 6

    KW9 6

    PA28 6

    PA29 6

    PA30 8

    PA31 8

    PA31 9

    PA32 8

    PA33 1

    PA34 4

    PA34 5

    PA34 9

    PA35 1

    PA36 4

    PA37 1

    PA38 4

    PA39 4

    PA40 4

    PA41 7

    PA42 7

    PA43 7

    PA45 7

    PA46 7

    PA47 7

    PA48 7

    PA49 7

    PA50 4

    PA60 7

    PA61 7

    PA62 6

    PA63 6

    PA64 6

    PA65 6

    PA66 6

    PA67 6

    PA68 6

    PA69 6

    PA70 6

    PA71 6

    PA72 6

    PA73 6

    PA74 6

    PA75 6

    PA76 6

    PA77 6

    PA78 6

    PA80 5

    PA81 5

    PA82 5

    PA83 3

    PA84 3

    PA85 3

    PA86 0

    PA86 9

    PA87 2

    PA88 5

    PH19 1

    PH20 1

    PH21 1

    PH22 1

    PH23 3

    PH24 3

    PH25 3

    PH26 3

    PH26 9

    PH30 4

    PH31 4

    PH32 4

    PH33 6

    PH33 7

    PH33 9

    PH34 4

    PH35 4

    PH36 4

    PH37 4

    PH38 4

    PH39 4

    PH40 4

    PH49 4

    PH50 4

    Wine
    For all Northern Ireland postcodes, we do not offer wine deliveries on Saturdays, Sundays and Mondays. If your postcode belongs to one of the below, your order will arrive within 48 hours:

    AB30-31

    AB33-38

    AB41-45

    AB51-56

    AB63

    DD8-9

    DD10

    FK8 3

    FK17-21

    IV1-9

    IV10-14

    IV15-20

    IV21-28

    IV30-32

    IV36

    IV40-56

    KA27-28

    KW1-3

    KW5-14

    PA60-61

    PH30-44

    PH10-11, PH13-14

    PH49-50

    TD15 2

    If your postcode belongs to one of the below, we do not offer next-day delivery. However, we do offer standard delivery with a maximum delivery lead time of five days:

    HS1-9

    KW15-17

    PA20-49

    PA62-78

    PA80

    ZE1-3

    Furniture
    Unfortunately, we are unable to deliver furniture to the following postcodes:

    AB32 0AA - AB32 9ZZ

    G83 0AA - G83 9ZZ

    GY1 0AA – GY10 -9ZZ

    HS1 0AA - HS9 9ZZ

    HS0 0AA - HS9 9ZZ

    IV25 0AA - IV25 9ZZ

    KA27 0AA - KA28 9ZZ

    KW15 0AA – KW17 9ZZ

    KW18 0AA - KW99 9ZZ

    PA20 OAA - PA20 9ZZ

    PA41 0AA - PA99 9ZZ

    PA60 0AA – PA69 9ZZ

    PA70 0AA – PA78 9ZZ

    PH1 0AA - PH4 9ZZ

    PH15 0AA - PH18 9ZZ

    PH42 0AA – PH44 9ZZ

    PH45 0AA - PH49 9ZZ

    PH50 0AA - PH59 9ZZ

    PH60 0AA - PH69 9ZZ

    PH80 0AA - PH89 9ZZ

    PH90 0AA - PH99 9ZZ

    TR21 0AA - TR25 9ZZ

    ZE0 0AA - ZE9 9ZZ

    ZE1 0AA – ZE3 9ZZ

    CollectPlus
    If your postcode belongs to the below, unfortunately we do not currently offer CollectPlus to your address:

    BFPO0000 - BFP09999

    GY1 0 - GY10 9

    IM1 0 - IM9 9

    JE2 0 - JE3 9

    TR21 0 - TR25 9

  • What time will my order arrive?
  • How can I track my delivery?
  • Which stores can I place or collect an order in?
  • What can and can't I collect in store?
  • What do I, or someone else collecting my order for me, need to bring to collect my order from store?
  • How can I change the collection store for my order?
  • Can I have items in my order delivered to different addresses?
  • What happens if I'm unable to receive my order or collect my order from store?
  • How is the wine delivery charge calculated?
  • I’ve got a question about my furniture delivery?
  • Can I have my wedding flowers delivered to my home?
  • I’m buying a product as a gift. How can I hide the price?
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