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UK DELIVERY & COLLECTION

For most products and locations we will deliver your order tomorrow if you order before midnight and use our next-day home delivery service or order before 10pm to collect your order in store tomorrow. We don’t deliver on bank holidays. During busy times, some delivery routes may take longer than usual. Up-to-date estimates of delivery dates will be shown at checkout. To find out which delivery options are available to your postcode, click here

Standard delivery

 

Get your order within 3–5 working days, however where possible, we will deliver within 2-3 days. When you spend over £50, we’ll deliver for free

 

Nominated-day delivery

 

Get your order on a day that suits you. Plus, order by 10pm for next-day delivery

 

Time slotted delivery

 

Get your order on a day and at a time that suits you. Plus, order by 10pm for next-day delivery

 

Delivery information for specific order types

 

If you’ve ordered...

Delivery information for Mother's Day flowers

What will my flowers look like on arrival?

Your bouquet will arrive in bud stage or with fewer open flowers than pictured. This is to avoid damage during your gift delivery and to give you the maximum period of flowering in the home. Please note colours may vary slightly throughout the season.

 

When will my flowers be delivered?

Your order will arrive between 7am and 7pm on your selected delivery date. As it is a very busy time of year, please allow for the full delivery window before contacting us.

You can track your order via the link provided in your order confirmation email.

 

How should I care for my flowers?

To prolong the life of your flowers, please re-cut the stems and remove all leaves that will be below the waterline. Place flowers in a clean vase, fill with 1 litre of fresh water and flower food, following the instructions on the sachet. Water in the vase should be topped up regularly.

 
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