Talk with one of our friendly advisers who can help answer any questions. Whether you choose to speak to us online or visit in store, we’ll find out what you’re looking for and take you through our ranges. It’s the perfect way to discover more details, fabrics, fits and colours
“What an amazing new service, being able to chat and see someone in store is so helpful”
“Spoke to Robert and found his product knowledge excellent. I received superb customer service and love this innovation, well done, M&S”
“What a wonderful service this is that you provide. Especially when someone cannot physically get to visit the store. Many thanks”
An instant call will connect you with one of our in-store experts there and then. Alternatively, you can make an online appointment for a future time and date.
You can use this service to talk through our latest ranges and styles with one of our experts, choose a suit or have a bra fitting. For any other queries or order details, contact our customer services team, who will be happy to help.
It’s completely up to you whether to turn your camera on or off. We do, however, need your microphone to be on so we can talk.