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Security

Everything you need to know about your online security, including phishing emails and keeping your personal data safe, so you can shop with peace of mind.

  • How can I keep my account details safe?
  • Is my personal data safe if I create an account?
  • What are ‘phishing’ (spoof) emails and what should I do if I receive one?
  • To reset your password just follow these simple steps.

    1. Click ’sign in’ at the top right-hand corner
    2. A pop up box will appear, click ’forgot password?'
    3. Enter your email address
    4. An email with a password reset link will be sent to that email address, please follow the instructions within that email
    5. Please choose a password that you haven’t used before. To help protect your account, you need to choose a new password every time you reset it.
    6. Please allow a few minutes for the email to arrive in your inbox
    7. If you cannot find the email, please ensure you have checked your spam/junk folders
    8. If you have requested more than one password reset email, please ensure you use the link in the latest email received
    9.  

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