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Help and contact us


Find a store

Locate your nearest store, with opening hours, phone numbers, addresses and facilities provided in the store.

Store locator

Contact us


By Live Chat or Email

Please choose a subject from the menu below. If an agent is available, we'll chat with you right now. Otherwise complete the email form and we'll aim to email you back within 24 hours.


By Phone

Need additional help to what is given in our help section? Give us a call

M&S contact numbers


By Post

If you'd prefer to put pen to paper, you can send us a letter.

M&S contact addresses

Would you like to give us feedback? Click the links below to answer any of our Customer Experience surveys.