Terms & Conditions

Women's sale

• Up to 50% off sale

• Up to 50% off selected products. See individual items for details

• Sale available online and in store

• Cannot be used in conjunction with any other offer, unless expressly stated in that offer, except for staff discount

• Sale is subject to availability and while stocks last

• Discounts apply when ordering from store

• Any refunds will take discounts into account

• Refunds accepted within 14 days

• Sale items are very popular, and we cannot guarantee availability. If an item ordered is no longer available, we will communicate this by email as soon as possible and refund your account

• Discount does not apply to delivery charges

Up to 30% off Women's Brands

• Offer available online and in stores

• Subject to availability

• Discount does not apply to delivery charges

• Any refunds will take into account this discount

30% off Radley

• Offer available online and in stores

• Subject to availability

• Discount does not apply to delivery charges

• Any refunds will take into account this discount

2 for £40 on selected White Stuff

• Offer available online and in stores

• Subject to availability

• Discount does not apply to delivery charges

• Any refunds will take into account this discount

Lingerie sale

• Up to 50% off sale

• Up to 50% off selected products. See individual items for details

• Sale available online and in store

• Cannot be used in conjunction with any other offer, unless expressly stated in that offer, except for staff discount

• Sale is subject to availability and while stocks last

• Discounts apply when ordering from store

• Any refunds will take discounts into account

• Refunds accepted within 14 days

• Sale items are very popular, and we cannot guarantee availability. If an item ordered is no longer available, we will communicate this by email as soon as possible and refund your account

• Discount does not apply to delivery charges

Online bra fit serviceWords used in these Terms:

• "Online bra fit service" means the virtual appointment where you will be offered advice by one of our trained M&S Lingerie Consultants.

• "M&S Lingerie Consultant" means the consultant employed by M&S who will offer advice during the online bra fit service

• We hope you enjoy our new online bra fit service with one of our trained M&S Lingerie Consultants. You must adhere to the following terms when using the service:

• 1. If you are under 18, you can only use this service if an adult is present with you for the duration of your online bra fit.

• 2. You may not copy, record, reproduce, crawl, frame, republish, download, print, post, distribute, re-post, broadcast, record, transmit, edit, communicate to the public or distribute in any way the service pages or videotelephony conversations.

• 3. You have installed and activated appropriate defences against viruses and other malware, before you book and participate in your online bra fit. Marks & Spencer shall accept no liability for any loss of personal data as a result of insufficient defences installed, and will not be liable for any claim, loss, damage costs or expenses suffered or incurred as a result of the presence of any virus or malware.

• 4. You must be comfortable with the security of the internet service provider you decide to use when participating in this service. M&S will not be liable for any security, performance or any other issues that arise from the use of your chosen internet service provider.

• 5. You must properly prepare yourself for the use of the service, ensuring that you are on time and avoid public spaces where your use of the service can be easily heard or observed.

• 6. I have read and understood the Privacy Notice in relation to how M&S will use my personal data.

• 7. You agree to be contacted by one of our M&S Lingerie Consultants following your online bra fit

• 8. M&S reserves the right at any time to cancel or change your booked appointment for the online bra fit service

Men's sale

• Up to 50% off sale

• Up to 50% off selected products. See individual items for details

• Sale available online and in store

• Cannot be used in conjunction with any other offer, unless expressly stated in that offer, except for staff discount

• Sale is subject to availability and while stocks last

• Discounts apply when ordering from store

• Any refunds will take discounts into account

• Refunds accepted within 14 days

• Sale items are very popular, and we cannot guarantee availability. If an item ordered is no longer available, we will communicate this by email as soon as possible and refund your account

• Discount does not apply to delivery charges

Up to 30% off Men's Brands

• Offer available online and in stores

• Subject to availability

• Discount does not apply to delivery charges

• Any refunds will take into account this discount

Charles Tyrwhitt Offers

• Offer available online and in stores

• Subject to availability

• Discount does not apply to delivery charges

• Any refunds will take into account this discount

Hawes & Curtis Offers

• Offer available online and in stores

• Subject to availability

• Discount does not apply to delivery charges

• Any refunds will take into account this discount

Rodd & Gunn Offers

• Offer available online and in stores

• Subject to availability

• Discount does not apply to delivery charges

• Any refunds will take into account this discount

Sartorial Shirts Offers

• Offer available online and in stores

• Subject to availability

• Discount does not apply to delivery charges

• Any refunds will take into account this discount

Seasalt Cornwall Offers

• Offer available online and in stores

• Subject to availability

• Discount does not apply to delivery charges

• Any refunds will take into account this discount

30% off selected Swimwear Brands

• Offer available online and in stores

• Subject to availability

• Discount does not apply to delivery charges

• Any refunds will take into account this discount

3 for £22 on selected T-Shirts

• Subject to availability

• Offer available online at marksandspencer.com, on mobile and in selected UK stores

• Selected lines only

• Excludes sale

• Discount does not apply to delivery charges

• Please check the relevant delivery terms and conditions online

• Offer applies at checkout

• Eligible products must have the same delivery address for promotion to apply

• Any refunds will take into account this discount

Kid's sale

• Up to 50% off sale

• Up to 50% off selected products. See individual items for details

• Sale available online and in store

• Cannot be used in conjunction with any other offer, unless expressly stated in that offer, except for staff discount

• Sale is subject to availability and while stocks last

• Discounts apply when ordering from store

• Any refunds will take discounts into account

• Refunds accepted within 14 days

• Sale items are very popular, and we cannot guarantee availability. If an item ordered is no longer available, we will communicate this by email as soon as possible and refund your account

• Discount does not apply to delivery charges

Mamas & Papas Offers

• Offer available online and in stores

• Subject to availability

• Discount does not apply to delivery charges

• Any refunds will take into account this discount

M&S X The Doodle Boy

• *All profits (minimum £70,000) will be paid to Young Minds Trading Limited (registered company number 13226019), which gives all its taxable profits to YoungMinds (registered charity in England and Wales (1016968), Scotland (SC039700) and operating in Northern Ireland).

Beauty sale

• Up to 50% off sale

• Up to 50% off selected products. See individual items for details

• Sale available online and in store

• Cannot be used in conjunction with any other offer, unless expressly stated in that offer, except for staff discount

• Sale is subject to availability and while stocks last

• Discounts apply when ordering from store

• Any refunds will take discounts into account

• Refunds accepted within 14 days

• Sale items are very popular, and we cannot guarantee availability. If an item ordered is no longer available, we will communicate this by email as soon as possible and refund your account

• Discount does not apply to delivery charges

Free gift when you buy any Sunday Riley products

• Offer subject to availability

• Offer available online & in selected stores

• Discount does not apply to delivery charges

• Any refunds will take in account this discount

20% off selected Beauty Brands

• Offer subject to availability

• Offer available online & in selected stores

• Discount does not apply to delivery charges

• Any refunds will take in account this discount

Home sale

• Up to 50% off sale

• Up to 50% off selected products. See individual items for details

• Sale available online and in store

• Cannot be used in conjunction with any other offer, unless expressly stated in that offer, except for staff discount

• Sale is subject to availability and while stocks last

• Discounts apply when ordering from store

• Any refunds will take discounts into account

• Refunds accepted within 14 days

• Sale items are very popular, and we cannot guarantee availability. If an item ordered is no longer available, we will communicate this by email as soon as possible and refund your account

• Discount does not apply to delivery charges

30% off Picnicware

• Offer subject to availability

• Offer available online only

• Discount does not apply to delivery charges

• Any refunds will take in account this discount

Brands sale

• Up to 40% off sale

• Up to 40% off selected products. See individual items for details

• Sale available online and in store

• Cannot be used in conjunction with any other offer, unless expressly stated in that offer, except for staff discount

• Sale is subject to availability and while stocks last

• Discounts apply when ordering from store

• Any refunds will take discounts into account

• Refunds accepted within 14 days

• Sale items are very popular, and we cannot guarantee availability. If an item ordered is no longer available, we will communicate this by email as soon as possible and refund your account

• Discount does not apply to delivery charges

Food

Instagram Cookie Competition

About the prize promotion

1. The promoter is Marks and Spencer plc, Waterside House, 35 North Wharf Road, London W2 1NW (“M&S”).

2. Marks & Spencer is a registered data controller with the Information Commissioner’s Office (registration number Z6046528). We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act 2018, the General Data Protection Regulations 2016 the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws. For more information see the Marks & Spencer Privacy Policy Privacy Policy (marksandspencer.com)

3. By entering the prize promotion you agree to the below terms and conditions, to be bound by the decisions of M&S and to receive email notifications/direct messages from M&S in relation to the prize promotion.

Entering the prize promotion

1. This prize promotion is open only to permanent UK residents who are aged 18 or over. Employees (or their relatives) of the Marks and Spencer Group of Companies (or any other company and/or agency connected with this promotion) are not permitted to enter.

2. The prize promotion will be available to enter through M&S Food Instagram account (@marksandspencerfood) and will close at midnight on Friday 12th December 2025. No entries will be accepted outside of this time period.

3. To enter the prize promotion, participants must simply follow @marksandspencerfood and comment in the comment section their favourite M&S cookie and why, and tag a friend.

Choosing the winner

1. M&S will randomly select one winner.

2. M&S will notify the winner by the @marksandspencerfood account direct by 12 noon on Monday 15th December 2025. The notification will include details of how the prize will be sent. If the winner does not confirm acceptance of the prize by 12 noon on Tuesday 16th December 2025 another winner will be selected from the entries until all prizes have been allocated.

The prize

1. The winner will receive (each) a £350 M&S E-Gift Card

2. The winner will be sent a direct message from the @marksandspencerfood account asking for an email address for the gift card to be sent to

General

1. The prize is non-transferable, non-refundable and subject to availability. There is no cash alternative.

2. M&S’ decision is final and binding and no correspondence will be entered into regarding the outcome of the draw.

3. No responsibility will be taken for late, lost, indecipherable or misdirected entries or for any failure of communication resulting from incorrectly supplied information.

4. M&S reserves the right to check the validity of any entry and the identity of any entrant or winner and to refuse entry or refuse giving the prize if M&S reasonably considers the entry and/or winner to be in breach of the terms and conditions.

The parent hood T&C's

1. Introduction

‘the parent hood’ offers a unique collection of advice, inspiration and wellbeing tips for you, your child and your family. You’ll receive offers from our food, clothing and home collections, carefully selected to help support families during the first five years of parenthood. Members of the parent hood will also be able to join online and instore events. Instore events include parent and baby mornings every tuesday 9.30-11.30am at selected m&s cafes across the uk.

Eligibility

The parent hood is open to parents or legal guardians who are expecting a baby or have a baby aged two years or under. In order to be eligible to sign up to the parent hood, you must be a sparks member. To be eligible for sparks, you must be a uk resident and you must be aged 18 years or over. Sparks t&cs will apply and can be found on this page.

Activation and registration

Eligible participants must complete the registration process online at marksandspencer.com/the-parent-hood

To register you will be asked to log into your sparks account, or sign up to sparks, and then sign up to the parent hood. You will need to share your baby's due month and year or their birth month and year. Upon successful registration, you will receive an email confirming activation of your parent hood account.

Your personal information obtained by us in connection with the parent hood will be used in accordance with all applicable data protection legislation and our privacy policy.

Rewards and benefits of the parent hood

As a member of the parent hood you will have access to a variety of benefits. Benefits include two welcome offers: 10% off baby grows until your child turns 2, and a free slice of cake, pastry or fruit pot when you buy a hot drink in participating cafes every Tuesday between 9.30am and 11.30am from 3rd september 2024 at parent & baby coffee mornings for 12 months. M&s, at their sole discretion, can remove these rewards from any customer if it is deemed that their use of the benefit is excessive.

For a chance to win:benefits may change from time to time, they are subject to availability and if necessary, may be substituted by m&s. We reserve the right to withhold benefits due to eligibility. All t&cs relating to individual offers from the parent hood can be found attached to the offer in your sparks account.

Members will be notified of all offers via email, if a parent hood member is not opted into marketing, the benefits can be found in their sparks account. You can opt in or out of any marketing communications that we may send you by updating your preferences online at marksandspencer.com.

Leaving the parent hood

You can choose to leave the parent hood at any time. You can do this here. Please note this may take 48 hours to update.

When your baby turns five years old, you will be automatically unregistered from the parent hood and you will be notified of the end of your membership via email.

We can terminate your account immediately if at any time, you are, or we reasonably suspect you may be, acting fraudulently, criminally or are otherwise in breach of these terms.

How we may use your personal information

When signing up to the parent hood we request your baby’s due month and year, or birth month and year. This enables us to deliver tailored content and benefits at the right stage of your child’s early years. If you actively choose to leave the parent hood at any time, this data will be removed from our files.

If you remain in the club and naturally rollout of the club when your baby turns five years, we will notify you via email where you can actively request that we delete your data.

Making changes to the parent hood

We can make changes to the eligibility requirements, the benefits, and the terms of the reward scheme at any time if we believe, in our reasonable discretion, that the change is to your benefit, or is required for the continuing administration of the reward scheme. Material changes will be communicated to you via email. In the event that you are no longer eligible for the reward scheme as a result of changes made to the eligibility requirements, your account will be terminated following two months' notice of the changes. The preceding sentence will only apply where you become ineligible for the reward scheme in its entirety due to changes made to the eligibility requirements.

We reserve the right to withdraw or cancel the reward scheme at any time giving customers two months' notice of termination in writing (via email) termination or withdrawal of the reward scheme, as well as changes to the eligibility requirements that mean you are no longer eligible for the reward scheme, these terms are correct as of august 2024, and may be updated from time to time by m&s. Current terms are available at marksandspencer.com.

How to contact us

If you have any questions about the parent hood, then please visit contact our support team here

Step into christmas – 12th november T&C's

About the prize promotion

1. The promoter is marks and spencer plc, waterside house, 35 north wharf road, london w2 1nw (“m&s”).

2. Marks & spencer is a registered data controller with the information commissioner’s office (registration number z6046528). We respect your right to privacy and will only process personal data you provide to us in accordance with the data protection act 2018, the general data protection regulations 2016 the privacy and electronic communications (ec directive) regulations 2003 and other applicable privacy laws. For more information see the marks & spencer privacy policy privacy policy (marksandspencer.com)

3. By entering the prize promotion you agree to the below terms and conditions, to be bound by the decisions of m&s and to receive email notifications/direct messages from m&s in relation to the prize promotion.

Entering the prize promotion

4. This prize promotion is open only to permanent uk residents who are aged 18 or over. Employees (or their relatives) of the marks and spencer group of companies (or any other company and/or agency connected with this promotion) are not permitted to enter.

5. The prize promotion will appear on the m&s and m&s food instagram account and will close at midnight sunday 24th november 2024. No entries will be accepted outside of this time period.

6. To enter the prize promotion, participants must simply follow @marksandspencerfood and comment what m&s christmas product will help them to ‘step into christmas’.

7. You can enter more than once, but must comment a completely different product each time

Choosing the winner

8. M&s will randomly select one winner.

9. M&s will notify the winner by the @marksandspencerfood account direct by 12 noon on monday 25th november 2024. The notification will include details of how the prize will be sent. If the winner does not confirm acceptance of the prize by 12 noon on tuesday 26th november 2024. Another winner will be selected from the entries until all prizes have been allocated.

The prize

10. Each winner (three winners) will receive a £500 m&s e-giftcard

11. The prize will only be sent to the email address provided by the winner.

General

1. The prize is non-transferable, non-refundable and subject to availability. There is no cash alternative.

2. M&s’ decision is final and binding and no correspondence will be entered into regarding the outcome of the draw.

3. No responsibility will be taken for late, lost, indecipherable or misdirected entries or for any failure of communication resulting from incorrectly supplied information.

4. M&s reserves the right to check the validity of any entry and the identity of any entrant or winner and to refuse entry or refuse giving the prize if m&s reasonably considers the entry and/or winner to be in breach of the terms and conditions.

5. If m&s at any time considers an entry is inappropriate and/or fails to comply with its social media guidelines, or that the entrant has otherwise failed to comply with these terms and conditions, it may disqualify the entry.