Rona1 Comfortable I not as impressed with my new mattress as my last M &S mattress. It doesn’t fit the bed base as well as my last one just seems a bit small and I roll towards my husband during the night. It nice and firm and is comfortable but rolling towards your partner is not acceptable. Also the tufts over the buttons on mattress quite hard

C Keng Needs more support on the edges Mattress is comfortable to sleep on once you are actually on it, but the sides are uncomfortable to sit on as they have very little support between top and bottom

jadecoop Amazing mattress Amazing mattress! It’s like sleeping on a cloud. Worth every penny

I kiely Complete comfort Fabulous mattress absolutely everything We wanted, gives a perfect nights sleep Could not ask for more

Nainymo Brilliant mattress. Husband thinks it’s the best,we both sleep a lot better.Super mattress.

Fiona 01 Poor standard The mattress is firm, but disappointingly there is not enough stuffing. The springs can be felt through the stuffing and after two months there is a ditch in the mattress where we lie. A mattress should last 8 years but this hasn’t even lasted 8 months. And we are not big people.Very poor. Not worth £500.

Di Di Di Comfortable Mattress I bought this mattress after reading the reviews. I've found it supremely comfortable Its not hard firm ... but there is bounce in it with soft edges. Very pleased and very comfortable

Majorone Tufts are uncomfortable My elderly mother bought this to replace an existing pocket spring mattress however this has been very uncomfortable to sleep on with the tufts being hard. We called M&S and an inspector was sent who agreed that the knots on the tufts were hard and he moved them under the tufts but they are held by plastic tags which also stick into her back. This is a design fault which I don't know what the answer is. Part of the problem is that our local M&S doesn't stock mattresses so you have to buy sight unseen. Very disappointing mattress.

Texasgirl Excellent! Bought this to replace a memory foam mattress which was doing me no favours. Highly recommend for anyone with joint or back pain.

Mich72 1500 pocket sprung mattress We decided to re-new our bed/mattress after having the same one from M&S for 10 years which was amazing. Unfortunately we feel this was a big mistake since having the new mattress 2 weeks we have both suffered with back problems, something I have never suffered with before. When you lay on the mattress it isn’t uncomfortable and we are sleeping it is when we get up in the morning. My husband has even had days off work with a bad back. We are now unsure what to do.