No – if you’re registered, you’ll now see your live Rewards vouchers and Bonus Offers in your Sparks account. However, if you register after your quarterly mailer has been prepared, you may receive one final mailer. Rewards in your paper mailer are the same as Rewards in your Sparks account. Bonus Offers and Rewards vouchers are single use. This means you can’t use the Rewards in your paper mailer as well as in your Sparks account.
Due to printing timings, you may still receive a quarterly mailer after you receive Credit Card Rewards online. You can’t use both paper and online vouchers – each voucher can only be used once. Please destroy and recycle your paper vouchers.
You’ll see your available Rewards vouchers and how they’ve been earned on your M&S Credit Card. You’ll also see any available Bonus Offers. It may take 1-2 days for these to appear in your Sparks account.
Yes. Just like now, use your Sparks card and your Bonus Offers while you’re scanning your items. To use your Rewards vouchers, remember to select ‘Loyalty vouchers’ when it’s time to pay.
When you shop online at marksandspencer.com or on the M&S app, you can apply your Rewards vouchers and Bonus Offers at the checkout. Look out for your Rewards vouchers and Bonus Offers in the payment section, and simply choose the ones you’d like to use.
You can’t use Rewards vouchers to pay for M&S gift vouchers, gift cards, e-gift cards, M&S Travel Money, foreign exchange purchases, cash advances/withdrawals or lottery tickets. M&S Rewards vouchers cannot be used to pay your M&S Credit Card account. Find out more about Rewards vouchers restrictions.
You need at least 200 M&S Rewards points to receive Rewards vouchers. Any valid Bonus Offers will be made available in your Sparks account. Rewards vouchers and Bonus Offers will be added quarterly.
Yes - When you purchase with Rewards vouchers and return/refund in store, you’ll be issued with a credit note to spend at M&S. If you purchase with Rewards vouchers and return/refund at one of our Simply Foods stores or on the M&S website, you’ll be issued a gift card to spend at M&S.
Your M&S Rewards points will be converted to Rewards vouchers four times a year, usually in March, June, September and December.
Because of payment processing times it may take up to 48 hours between your transaction on your M&S Credit Card, and your M&S Rewards points being updated.
There may be a delay while your points are being converted to M&S Rewards vouchers, this processing time is normal and to be expected.