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Liquid Facial Soap Mild Refill 400ml

Product code: T235454F

Dermatologist-developed liquid face soap cleanses gently yet thoroughly. Dermatologist tested. Allergy tested. 100% fragrance free.

4 Skin-Typed Formulas Extra Mild Formula - Very Dry to Dry Skin (Type 1) Mild Formula - Dry Combination Skin (Type 2) Oily Skin Formula - Combination Oily to Oily Skin (Types 3 & 4)

Liquid Facial Soap Mild Refill 400ml

£40

Free standard delivery over £75, otherwise from £3.99

Reviews (327)

4.4

88% Recommended this product

Mentions
28 June 2024Lily

Worth its weight in gold

Originally posted on clinique.co.uk

Yes, I recommend this

This soap is simply amazing, just a tiny bit foams up into luxurious softness it literally feels amazing.. I actually look forward to washing my face every day just to use this. I have extremely sensitive skin which was very dry and sore, it feels amazing and soft after using this soap. Absolutely love it, thank you Clinique. Please never change it!

Helpful?

Replied

04 September 2026

Thank you for your feedback, Lily! I'm excited to hear you have found a great cleanser for you!

09 April 2024LouLou6478

Gorgeous glowing clean skin!!

Originally posted on clinique.co.uk

Yes, I recommend this

Having used virtually every skincare brand both less and more expensive I have found that the Mild Facial Soap is the absolute best product on the market for my Menopausal skin. My skin has been really "acting out" with painful breakouts. I have used Clinique in the past and cannot remember for the life of me why I stopped!! I was gifted a 3-Step system for my birthday and I haven't looked back. Thank you Clinique for giving my confidence back!

Helpful?

11 January 2024Sam

Make skin v clean

Originally posted on clinique.co.uk

Yes, I recommend this

Please clinique change to pump it was much easier ' my daughter she can't use one hand because of her injuries from crash its so difficult for her to use this bottle Please clinique change to pump thank you

Helpful?

04 November 2023Ali

Too difficult to get out without pump

Originally posted on clinique.co.uk

Yes, I recommend this

I've been using the liquid facial soap for 10+ years. I have arthritis in my hands and, since they changed the packaging from a bottle with a pump, I have found it really difficult to squeeze the soap out of the hard bottle. A softer tube please ? Unfortunately I didn't keep an old bottle to top up. Before liquid soap I used to use the Three Little Soaps but these don't seem to be available any more. I always found that the large bar of soap was too big and anyway, it doesn't seem to have the option of buying with a soap dish any more....could we not have the option to buy a dish separately? Maybe I should try one of the cleansing products instead but I'm really just needing a facial wash

Helpful?

24 September 2023Mrsr58

No Substitute

Originally posted on clinique.co.uk

No, I don't recommend this

This is nothing like as good as the Soap Bars Please don't discontinue them, the product is not a good substitute for me. Not as foaming or clean feeling. I have used Clinique soap over 30years.

Helpful?

Replied

04 September 2026

Thank you for sharing your feedback. Your comments are important and we'd like to connect you with the right team. . Please reach out to our Customer Service team with details of your experience at https://www.clinique.co.uk/customer-service

30 July 2023Zazou1

Not as good as the CLINIQUE bar soap

Originally posted on clinique.co.uk

No, I don't recommend this

This product does not rinse as well as the CLINIQUE bar soap - the feeling on the skin is not as fresh.

Helpful?

Replied

04 September 2026

Thank you so much for sharing your experience with our Liquid Facial Cleanser. We are disheartened to learn that this product wasn't a match for you and would like to help. Please contact our Customer Services team direct on 0808 281 0226 for further assistance.

26 July 2023Emma84747

Love this product for oily skin!

Originally posted on clinique.co.uk

Yes, I recommend this

I've always struggled with my oily skin and breakouts but after finding this product I am OBSESSED! It takes out the excess oil from my skin and leaves it radiant. So pleased. I won't use anything else.

Helpful?

Replied

04 September 2026

Thank you for taking the time to leave your review Emma, we are delighted you are loving the results!

22 May 2023Laust

Painful red skin

Originally posted on clinique.co.uk

No, I don't recommend this

I'd used this in the past with good results but no such luck this time. My skin is now really red, dry and painful. I'm hoping it clears up soon as I'm really conscious of it and in some discomfort.

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Replied

04 September 2026

Thank you for giving this a try and sharing your experience, Laust. We understand your concern and want to help! please contact our customer services to discuss returning the product to us on free phone 0808 281 0226, to discuss your experience.

11 May 2023BG

Drying out skin

Originally posted on clinique.co.uk

No, I don't recommend this

I have been using Clinique Liquid Facial Soap Oily Skin 200ml for a few weeks and I am finding the product is drying out my skin to much sadly.

Helpful?

Replied

04 September 2026

Thank you for giving this a try and sharing your experience, BG. We understand your concern and want to help! please contact our customer services to discuss returning the product to us on free phone :0808 281 0226, to discuss your experience

23 April 2023Diana

Bottle changed Not an improvement

Originally posted on clinique.co.uk

No, I don't recommend this

All About Clean is the only cleanser I have ever used - for more than 30 years! - but sadly, now I am looking into changing to another brand. This is not because the product itself, but because the change from the pump to the current bottle makes it impossible for me to dispense the cleanser.

Helpful?

Replied

04 September 2026

Thank you so much for getting in touch Diana and leaving your review, we are pleased to hear you have used this cleanser for 30 years, but very sorry you don't like the change to the bottle. We don't make changes lightly, but we have changed the bottle so we can make the packaging fully recyclable, we do hope this will help you to understand why we have done this, but will certainly take on board your comments. We would never want you to be unhappy with a product you buy from Clinique, you may call Consumer Care on 0808 281 0226 to arrange a return if you wish.

21 March 2023Raychelle

Terrible bottle, fantastic product

Originally posted on clinique.co.uk

No, I don't recommend this

I've been using this for over 30 years, but sadly I will have to find an alternative, as the new style bottle makes it impossible for me to use. I have osteoarthritis, and I have actually damaged my hand trying to get the cleanser out of the bottle. It's hugely disappointing as I love the product and the old pump action bottle worked really well.

Helpful?

Replied

04 September 2026

Thank you so much for getting in touch and leaving your review, we are delighted to hear you have loved this product for 30 years, but very sorry to hear this new style bottle isn't a good option for you. We have changed the style to ensure the bottle is fully recyclable, but we do understand this hasn't been a change that has been beneficial for you, and therefore we would ask that you get in touch with our Consumer Care Team on freephone 0808 281 0229 so we can assist you personally

18 February 2023Jenny11x

Bottle awful

Originally posted on clinique.co.uk

No, I don't recommend this

Changed the bottled and impossible to get product out. Been using this product years. Not very inclusive is it? Unless you have the strength of an elephant the bottle is too hard. I've stopped using it as I don't have time to wrestle with it and my hands hurt. It either comes out too much or not at all. For the first time the bottle has sat in my bathroom untouched for days. Have switched brand for first time in ages. The old pump was amazing - hygienic and dispensed the right amount. Now I use another brand's cleanser I'm likely to transfer over to them for everything else. I need my skincare accessible and convenient. Listen to the feedback - you're giving away your profits.

Helpful?

Replied

04 September 2026

Thank you for leaving a review. We are sorry to hear you are not happy with the new packaging. This was changed because the pump was not recyclable and therefore not sustainable. We want you to be happy with every product you purchase from us so we would be happy to refund or exchange this for you. You can call our team direct on 0808 281 0226 and they will be happy to help.

18 February 2023Carrie09

Very drying on my face

Originally posted on clinique.co.uk

No, I don't recommend this

Been using this for a few weeks. Started to use it when first purchased it but found my skin which is very sensitive was very prone to outbreaks and pores appeared more blocked. Also the smell is very much like cheap soap not like the previous liquid soap I have purchased from Clinique. I stopped using it and reverted to another brand which improved my skin tone within a week. This week I started to use this product again only to develop spots and enlarged pores again. Sadly very disappointing as I have used Clinique for a long time but will be throwing this away, Not impressed with new product and also packaging is very awkward. Sadly the company's response to other views about the packaging is to trot out the 'environmentally friendly' packaging which sadly like this product doesn't wash.

Helpful?

Replied

04 September 2026

Thank you for leaving us a review. We are sorry to hear you are unhappy with this. We want you to be happy with all your purchases from us so we would be happy to refund or exchange this for you for a more suitable product. We have changed the packaging to remove the pump as this component was not recyclable. Apologies you are disappointed with this. Please call our team on 0808 281 0226 and we would be happy to assist you further.

09 January 2023Beth

Love it

Originally posted on clinique.co.uk

Yes, I recommend this

Very gentle on skin, no residue feeling left, face feels fresh and soft after using this and doesn't cause my skin to react like many many other products I've used. Use this twice a day and would never use anything else.

Helpful?

Replied

04 September 2026

Thank you for getting in touch Beth and leaving your review. We are delighted you have found the Liquid Facial Soap to be very gentle on your sensitive skin and it left your face feeling fresh and soft, it's so good to hear you wouldn't use anything else!

12 April 2022Bexter78

5* for soap 2* for packaging

Originally posted on clinique.co.uk

Yes, I recommend this

Iv use your facial wash for many years and Iv loved the pump as I know 1 pump is enough to wash my face and kneck. So I have no waste. I have struggled to get the lid off the new packaging. I'm not sure why you have changed the packaging, but please change it back!!

Helpful?

Replied

04 September 2026

We're sorry to hear that you're not a fan of the new packaging of our Liquid Soap, especially in the light of you being such a devoted lover of our brand for so many years. We are listening and your views have been heard. The decision to remove the pump was part of our sustainability campaign as it was unfortunately not recyclable, however, we do make a 400ml bottle of the Liquid Facial Soap in the Mild formula which I'm happy to confirm does come with a pump which should hopefully make for easier use.

17 January 2022Lizzie

Not user friendly

Originally posted on clinique.co.uk

No, I don't recommend this

I have used Clinique facial soap for many years and have also bought it for my daughters and they really like the product too. However, the last time I ordered it it came in the new style bottle without the pump and, as I can now see from other reviews, it is virtually unusable. I cannot squeeze the bottle enough to get the cleanser out. This is not helped by the fact I have arthritis in my wrists so it's even a job to lift up the top as it is quite stiff. I will not purchase again unless they revert to an easier bottle. 3 stars for product if you can get it out, zero points for bottle.

Helpful?

Replied

04 September 2026

Delighted you really like this product and appreciate your feedback regarding the packaging. This has now been repackaged with our All About Clean environmentally friendly packaging, as it is now more sustainable. This is reducing our use of fossil fueled plastic and it is much cleaner for the environment. Regrettably the old packaging won't be re introduced, however we do appreciate the feedback, as it is important to us and thank you for taking the time to leave it!

21 November 2021Olivia

Made my skin very sensitive

Originally posted on clinique.co.uk

No, I don't recommend this

I bought this a few weeks ago after a couple of days using it my skin became extremely sensitive to the touch becoming red, I had to use a calming balm to put on my face, sorry won't be using it again I will throw it away or give it to someone else.

Helpful?

26 October 2021ldc

New packaging

Originally posted on clinique.co.uk

No, I don't recommend this

Like many other reviews I have to say I really dislike the poor design of the current packaging. It looks pretty on the shelf but is totally impractical to use especially when you get down to about a third of the product. The plastic is too hard to squeeze and if you leave upside down it's extremely difficult to open the cap without breaking a nail. Please bring back the pump (I've been using for years). The 3 stars I've given is for the product itself.... zero stars for the packaging.

Helpful?

10 October 2021Sunshine Cat

Horrendous new packaging

Originally posted on clinique.co.uk

Yes, I recommend this

I have used this for years and love the product. The reason for 3 stars of the awful change in packaging. The pump dispenser was perfect, why not give us the option of purchase with or without, or put the lid at the bottom. The bottle is made of very hard plastic making it very difficult to get out of the bottle. Not a good move on your part.

Helpful?

15 May 2021Sloggy1981

Fab product, awful packaging

Originally posted on clinique.co.uk

Yes, I recommend this

I love this facial soap but why did they design the packaging this way? Most face washes have the flip lid at the bottom because it's logical that way. I also have to use my nails to open the lid as it's so hard to do. Please sort it out Clinique!

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