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Estée Lauder

Gentle Eye Makeup Remover 100ml

£29

£29 per 100ml

Free standard delivery over £60

Product code: T236807F

This lightweight, gentle eye makeup remover works quickly to remove powder eyeshadow and other eye makeup. Sweeps away without leaving any oily residue, so you can reapply eye makeup immediately after use. This eye makeup remover has an oil-free formula that won't damage delicate skin. Remember: Never go to bed with makeup on. Clean skin is healthy skin.

Product details

More information

How to Use: Sweep this gentle eye makeup remover over closed eyelid with cotton pad. Wait a few seconds, then wipe gently downward. Follow with your Estée Lauder cleanser and the rest of your skincare regimen.

Works quickly, thoroughly on shadow, mascara, etc.

Product Size: 100 ml

Dermatologically Tested: Yes

Product Texture: Liquid

Ingredients

Water\aqua\eau, peg-32, butylene glycol, disodium cocoamphodiacetate, peg-6, disodium edta, phenoxyethanol ILN36349

Delivery, collection & returns

Delivery

Standard

Free. We are currently experiencing longer delivery lead times.

Nominated Day

£5.99. We are currently experiencing longer delivery lead times.

Collection

Collect from store

Store collection is free on all fashion, home and beauty orders.

Returns

UK returns

Free

Exclusions apply

Full delivery and collection informationOur returns policy

About Estée Lauder

Developing and innovating luxury beauty products for over 70 years, Estée Lauder will provide for all your skincare, make-up and fragrance needs.

Reviews (359)

4.5

87% Recommended this product

Mentions
08 October 2025Ailsa

Eye Makeup Remover

Originally posted on EsteeLauder UK

In my opinion the best eye makeup remover, gentle on eyes and very effective. Removes all my mascara and I use a lot

Helpful?

12 July 2024AR, Berkshire

Too gentle

Originally posted on esteelauder.co.uk

No, I don't recommend this

Its very gentle - it doesn't even remove Lauder's own eyeliner pencil without rubbing. It doesn't irritate - but it doesn't work either!

Helpful?

Replied

02 November 2025

Thank you for your feedback, I am sorry to hear the Makeup Remover doesn't work for you. We would love to find you the perfect product best suited to you! Please contact our beauty team here: https://www.esteelauder.co.uk/customer-service

11 June 2024Zahra

Good but versatile

Originally posted on esteelauder.co.uk

Yes, I recommend this

This makeup remover is truely gentle on skin and great for those who do not wear waterproof makeup. Mostly suitable for daily light weighted makeups

Helpful?

19 April 2024AMANDA HARRISON

A GREAT EYE REMOVER!

Originally posted on esteelauder.co.uk

Yes, I recommend this

TO REMOVE ALL MY MAKEUP, I FIRST APPLY THE BALM REMOVER, WASH MY FACE AND USE A PAD WITH A SMALL AMOUNT OF GENTLE EYE MAKEUP REMOVER. THIS MAKES WONDERS!

Helpful?

02 March 2024Takera21

eye makeup remover

Originally posted on esteelauder.co.uk

Yes, I recommend this

Makes my eyelids and lashes feel clean. No oily residue left behind.

Helpful?

24 January 2024Dawn

This works

Originally posted on esteelauder.co.uk

Yes, I recommend this

I have been using this for well over 10 years! It does work! Other reviews say it doesn't work with waterproof products but I don't use waterproof makeup so I can't comment on that. For non waterproof eye makeup applications, it works perfectly! There is ZERO oil or residue, which I prefer since I use it to remove eye makeup mistakes and then reapply. With oily removers, you can't effectively do that without your reapplied eye makeup having a smeared looking affect afterwards. If you want a quick remover or mistake touch-up this WILL do the job cleanly and effectively.

Helpful?

01 January 2024Shirley

Gentle and effective

Originally posted on esteelauder.co.uk

Yes, I recommend this

It works quickly to remove eye makeups. And it's gentle on the eyes, and doesn't irritate even if it accidentally gets into my eyes

Helpful?

27 December 2023Cmad

Cant open to even try...

Originally posted on esteelauder.co.uk

No, I don't recommend this

Have tried every trick in the book to get the cover off this, and it will not come off. Will have to get someone to cut it off. Pretty disappointed.

Helpful?

Replied

02 November 2025

Thanks for reaching out. Something doesn't sound right as it's a twist off cap. Since it's not working for you, we're here for you and want to assist right away! We kindly ask that you give us a call at 1-877-311-3883, so we can assist. We are standing by now.

14 December 2023Scarlet

Gentle for Eyes

Originally posted on esteelauder.co.uk

Yes, I recommend this

I have been using this for years and it is still the best gentle eye makeup remover.

Helpful?

31 October 2023Nixie

Pleasantly surprised!

Originally posted on esteelauder.co.uk

Yes, I recommend this

I personally think this remover is great. I did the trick when removing my waterproof eye makeup and I had really low expectations, especially considering past reviews for this product. What worked for me is that I applied it to a cotton round and smeared it across each eye and let it sit for about 30 seconds, gently massage, and then it seemed to melt away quite nicely. I followed up with a cleansing balm.

Helpful?

25 September 2023Bells

Waste of money

Originally posted on esteelauder.co.uk

No, I don't recommend this

This is the worst eye makeup remover I have tried. I specifically asked the sales rep for advice regarding which product to buy to remove the Estée Lauder mascara I had bought the previous week. I asked about Take It Away and she said this was better. It is useless on waterproof mascara. A very expensive mistake which has put me off the brand as I feel as though I was mis-sold in order to increase sales of this ineffective product. Very disappointed. I'll probably go back to using my previous brand.

Helpful?

25 September 2023Bells

Waste of money

Originally posted on EsteeLauder UK

This is the worst eye makeup remover I have tried. I specifically asked the sales rep for advice regarding which product to buy to remove the EstÈe Lauder mascara I had bought the previous week. I asked about Take It Away and she said this was better. It is useless on waterproof mascara. A very expensive mistake which has put me off the brand as I feel as though I was mis-sold in order to increase sales of this ineffective product. Very disappointed. I'll probably go back to using my previous brand.

Helpful?

29 July 2023Charlie

Gentle Eye Make up Remover

Originally posted on esteelauder.co.uk

Yes, I recommend this

This product is a 10 star product. It is do gentle and refreshing. It's my first time using it and I highly recommend.

Helpful?

27 March 2023Su

Too gentle

Originally posted on esteelauder.co.uk

No, I don't recommend this

Due to this product is very mild and cannot completely remove the mascara on the eye, it needs to scrub the eyes. This causes the corners of the eyes to become sensitive and red.

Helpful?

Replied

02 November 2025

We're concerned to hear about your experience. If you would like further assistance, please send details directly to consumercare-soc@gcc.esteelauder.com and a member of our team will be in touch.

24 March 2023Maddy1

Disappointed

Originally posted on esteelauder.co.uk

No, I don't recommend this

I only wear waterproof eyeliner and regular mascara, never eyeshadow. I needed a specific eye makeup remover before I cleanse. This product takes forever to remove my eye makeup with lots of rubbing which is not good for the eye area. I have a full bottle now that won't get used. I have waisted my money. I purchased this online at Myer. The description should be more specific and say 'does not remove waterproof eye makeup'. Very disappointed.

Helpful?

Replied

02 November 2025

Thank you for your review. We offer Take It Away Makeup Remover Lotion. It quickly and gently removes all makeup, even long-wear and waterproof formulas. It is great option for you. You can learn more here.: https://estee.cm/TIALotion. We invite you to chat with an expert Beauty Advisor who can recommend the best products for your individual needs and concerns. You can chat with us here.: https://esteelauder.cm/ELCHATUS.

19 February 2023Susbbdud

Susiebbdud

Originally posted on esteelauder.co.uk

Yes, I recommend this

I have been using this eye makeup remover for several months, after trying lots of others and I love it, I have really sensitive eyes and I find it removes my eye make up and mascara very well without irritation.

Helpful?

Replied

02 November 2025

Thank you for taking the time to leave a review. We are so pleased to hear you are loving this product and that you are not getting any irritation on your sensitive eyes!

12 February 2023Steph

Disappointing

Originally posted on esteelauder.co.uk

No, I don't recommend this

I'll start by saying I'm a loyal Estée Lauder customer. However, I received this as part of a free gift with purchase, and it's the worst I've ever used. It doesn't even remove Estée Lauder's own eyeliner. Anything from the drugstore would be better, I'm sorry to say. Save your money!

Helpful?

Replied

02 November 2025

Hi Steph! Gentle Eye Makeup Remover is a gentle, lightweight formula that works quickly and gently to remove powder eyeshadow and other eye makeup. To remove waterproof eye makeup, like our Double Wear Eye Pencils, we recommend using Take It Away Makeup Remover Lotion or Advanced Night Micro Cleansing Balm. Learn more about each here: https://estee.cm/CLandTone.

02 February 2023Joandlily

Works great

Originally posted on esteelauder.co.uk

Yes, I recommend this

I received this in the Blockbuster and I use it every day to remove my eye makeup. It works great and I find I don't have to rub to hard at all it gently wipes the eye makeup off

Helpful?

12 December 2022Laura

Doesn't work for waterproof mascara

Originally posted on esteelauder.co.uk

No, I don't recommend this

Was very disappointed to find that this did not remove my waterproof mascara. I had to use my Mary Kay eye makeup remover to get the job done. Thought you were a higher quality brand, guess not. You need to state that it does not remover waterproof mascara.

Helpful?

Replied

02 November 2025

It's never our intent to disappoint, Laura, and we thank you for your feedback. While Gentle Eye Makeup Remover does not remove waterproof makeup, Take It Away Total Makeup Remover does. Learn more here: https://estee.cm/TIALotion. If you ordered Gentle Eye Makeup Remover from our site, give us a call at 1-877-311-3883 to review your return/exchange options.

19 July 2022HB

Complete let down

Originally posted on esteelauder.co.uk

No, I don't recommend this

Wanted to like this like other Estee Lauder products but this really did not work a single bit at removing my eye makeup. I typically only wear mascara and this product didn't work at all so this remover is pretty much useless to me unfortunately. My guess is that it doesn't work on waterproof makeup. It would be nice if this was indicated on the product but now it feels like a complete waste...

Helpful?

Replied

02 November 2025

Your feedback is important to us! We definitely don't want you to feel like you've wasted any money and we always want you to be happy with your purchases. For removing all makeup, including eye makeup plus the day's impurities, try Advanced Night Micro Cleansing Balm. Come chat with an expert Beauty Advisor to learn more and connect for our hassle free returns/exchanges. Click here: https://estee.cm/ELCHATUS to get started.

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