Estée Lauder
Gentle Eye Makeup Remover 100ml
£29
£29 per 100ml
Product code: T236807F
This lightweight, gentle eye makeup remover works quickly to remove powder eyeshadow and other eye makeup. Sweeps away without leaving any oily residue, so you can reapply eye makeup immediately after use. This eye makeup remover has an oil-free formula that won't damage delicate skin. Remember: Never go to bed with makeup on. Clean skin is healthy skin.
Product details
Product details
More information
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How to Use: Sweep this gentle eye makeup remover over closed eyelid with cotton pad. Wait a few seconds, then wipe gently downward. Follow with your Estée Lauder cleanser and the rest of your skincare regimen.
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Works quickly, thoroughly on shadow, mascara, etc.
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Product Size: 100 ml
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Dermatologically Tested: Yes
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Product Texture: Liquid
Ingredients
Ingredients
Water\aqua\eau, peg-32, butylene glycol, disodium cocoamphodiacetate, peg-6, disodium edta, phenoxyethanol ILN36349
Delivery, collection & returns
Delivery, collection & returns
Christmas delivery and collection last-order dates
Nominated Day Delivery
Order by Tuesday 23rd of December
Store Collection
Order by 5:00 PM on Tuesday 23rd of December
Delivery
Standard
Free. We are currently experiencing longer delivery lead times.
Nominated Day
£5.99. We are currently experiencing longer delivery lead times.
Collection
Collect from store
Store collection is free on all fashion, home and beauty orders.
Returns
UK returns
Free
Exclusions apply
Full delivery and collection informationOur returns policyAbout Estée Lauder
About Estée Lauder

Developing and innovating luxury beauty products for over 70 years, Estée Lauder will provide for all your skincare, make-up and fragrance needs.
Reviews (352)
Eye Makeup Remover
Originally posted on EsteeLauder UK
In my opinion the best eye makeup remover, gentle on eyes and very effective. Removes all my mascara and I use a lot
Helpful?
Good For Sensitive Eyes
Originally posted on EsteeLauder UK
I wet a cotton pad then apply this on the top and it works well for me. Effective for removal of eyeshadow powder, primer and mascara without any eye irritation. It does not leave a greasy oily residue behind just a well cleansed eye area and feels gentle on the delicate eye contours.
Helpful?
Caused irritation
Originally posted on EsteeLauder UK
This product is effective at removing mascara but it caused the skin under my eyes to become so irritated, red and sore to the point that it caused bleeding.
Helpful?
Too gentle
Originally posted on esteelauder.co.uk
No, I don't recommend this
Its very gentle - it doesn't even remove Lauder's own eyeliner pencil without rubbing. It doesn't irritate - but it doesn't work either!
Helpful?
Replied
22 December 2025
Thank you for your feedback, I am sorry to hear the Makeup Remover doesn't work for you. We would love to find you the perfect product best suited to you! Please contact our beauty team here: https://www.esteelauder.co.uk/customer-service
Too gentle
Originally posted on EsteeLauder UK
Its very gentle - it doesn't even remove Lauder's own eyeliner pencil without rubbing. It doesn't irritate - but it doesn't work either!
Helpful?
A GREAT EYE REMOVER!
Originally posted on esteelauder.co.uk
Yes, I recommend this
TO REMOVE ALL MY MAKEUP, I FIRST APPLY THE BALM REMOVER, WASH MY FACE AND USE A PAD WITH A SMALL AMOUNT OF GENTLE EYE MAKEUP REMOVER. THIS MAKES WONDERS!
Helpful?
eye makeup remover
Originally posted on esteelauder.co.uk
Yes, I recommend this
Makes my eyelids and lashes feel clean. No oily residue left behind.
Helpful?
This works
Originally posted on esteelauder.co.uk
Yes, I recommend this
I have been using this for well over 10 years! It does work! Other reviews say it doesn't work with waterproof products but I don't use waterproof makeup so I can't comment on that. For non waterproof eye makeup applications, it works perfectly! There is ZERO oil or residue, which I prefer since I use it to remove eye makeup mistakes and then reapply. With oily removers, you can't effectively do that without your reapplied eye makeup having a smeared looking affect afterwards. If you want a quick remover or mistake touch-up this WILL do the job cleanly and effectively.
Helpful?
Gentle and effective
Originally posted on esteelauder.co.uk
Yes, I recommend this
It works quickly to remove eye makeups. And it's gentle on the eyes, and doesn't irritate even if it accidentally gets into my eyes
Helpful?
Cant open to even try...
Originally posted on esteelauder.co.uk
No, I don't recommend this
Have tried every trick in the book to get the cover off this, and it will not come off. Will have to get someone to cut it off. Pretty disappointed.
Helpful?
Replied
22 December 2025
Thanks for reaching out. Something doesn't sound right as it's a twist off cap. Since it's not working for you, we're here for you and want to assist right away! We kindly ask that you give us a call at 1-877-311-3883, so we can assist. We are standing by now.
Gentle for Eyes
Originally posted on esteelauder.co.uk
Yes, I recommend this
I have been using this for years and it is still the best gentle eye makeup remover.
Helpful?
Pleasantly surprised!
Originally posted on esteelauder.co.uk
Yes, I recommend this
I personally think this remover is great. I did the trick when removing my waterproof eye makeup and I had really low expectations, especially considering past reviews for this product. What worked for me is that I applied it to a cotton round and smeared it across each eye and let it sit for about 30 seconds, gently massage, and then it seemed to melt away quite nicely. I followed up with a cleansing balm.
Helpful?
Waste of money
Originally posted on esteelauder.co.uk
No, I don't recommend this
This is the worst eye makeup remover I have tried. I specifically asked the sales rep for advice regarding which product to buy to remove the Estée Lauder mascara I had bought the previous week. I asked about Take It Away and she said this was better. It is useless on waterproof mascara. A very expensive mistake which has put me off the brand as I feel as though I was mis-sold in order to increase sales of this ineffective product. Very disappointed. I'll probably go back to using my previous brand.
Helpful?
Waste of money
Originally posted on EsteeLauder UK
This is the worst eye makeup remover I have tried. I specifically asked the sales rep for advice regarding which product to buy to remove the EstÈe Lauder mascara I had bought the previous week. I asked about Take It Away and she said this was better. It is useless on waterproof mascara. A very expensive mistake which has put me off the brand as I feel as though I was mis-sold in order to increase sales of this ineffective product. Very disappointed. I'll probably go back to using my previous brand.
Helpful?
Gentle Eye Make up Remover
Originally posted on esteelauder.co.uk
Yes, I recommend this
This product is a 10 star product. It is do gentle and refreshing. It's my first time using it and I highly recommend.
Helpful?
Disappointed
Originally posted on esteelauder.co.uk
No, I don't recommend this
I only wear waterproof eyeliner and regular mascara, never eyeshadow. I needed a specific eye makeup remover before I cleanse. This product takes forever to remove my eye makeup with lots of rubbing which is not good for the eye area. I have a full bottle now that won't get used. I have waisted my money. I purchased this online at Myer. The description should be more specific and say 'does not remove waterproof eye makeup'. Very disappointed.
Helpful?
Replied
22 December 2025
Thank you for your review. We offer Take It Away Makeup Remover Lotion. It quickly and gently removes all makeup, even long-wear and waterproof formulas. It is great option for you. You can learn more here.: https://estee.cm/TIALotion. We invite you to chat with an expert Beauty Advisor who can recommend the best products for your individual needs and concerns. You can chat with us here.: https://esteelauder.cm/ELCHATUS.
Susiebbdud
Originally posted on esteelauder.co.uk
Yes, I recommend this
I have been using this eye makeup remover for several months, after trying lots of others and I love it, I have really sensitive eyes and I find it removes my eye make up and mascara very well without irritation.
Helpful?
Replied
22 December 2025
Thank you for taking the time to leave a review. We are so pleased to hear you are loving this product and that you are not getting any irritation on your sensitive eyes!
Susiebbdud
Originally posted on EsteeLauder UK
I have been using this eye makeup remover for several months, after trying lots of others and I love it, I have really sensitive eyes and I find it removes my eye make up and mascara very well without irritation.
Helpful?
Disappointing
Originally posted on esteelauder.co.uk
No, I don't recommend this
I'll start by saying I'm a loyal Estée Lauder customer. However, I received this as part of a free gift with purchase, and it's the worst I've ever used. It doesn't even remove Estée Lauder's own eyeliner. Anything from the drugstore would be better, I'm sorry to say. Save your money!
Helpful?
Replied
22 December 2025
Hi Steph! Gentle Eye Makeup Remover is a gentle, lightweight formula that works quickly and gently to remove powder eyeshadow and other eye makeup. To remove waterproof eye makeup, like our Double Wear Eye Pencils, we recommend using Take It Away Makeup Remover Lotion or Advanced Night Micro Cleansing Balm. Learn more about each here: https://estee.cm/CLandTone.
Doesn't work for waterproof mascara
Originally posted on esteelauder.co.uk
No, I don't recommend this
Was very disappointed to find that this did not remove my waterproof mascara. I had to use my Mary Kay eye makeup remover to get the job done. Thought you were a higher quality brand, guess not. You need to state that it does not remover waterproof mascara.
Helpful?
Replied
22 December 2025
It's never our intent to disappoint, Laura, and we thank you for your feedback. While Gentle Eye Makeup Remover does not remove waterproof makeup, Take It Away Total Makeup Remover does. Learn more here: https://estee.cm/TIALotion. If you ordered Gentle Eye Makeup Remover from our site, give us a call at 1-877-311-3883 to review your return/exchange options.
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