Collection Fee

• UK Home delivery - £12.50 for all furniture orders.
• We’ll contact you to arrange a delivery date.
• If you’ve ordered two or more pieces of furniture products, we will aim for one delivery to your address – this is to minimise inconvenience and disruption to you and to help the environment with our Plan A commitment. Your estimated delivery timescale will be shown on the checkout page, before you pay. Our delivery team will deliver furniture to a room of your choice (unless specified as “delivered to your door”), providing social distancing can be maintained. On arrival, the delivery crew will unpack, position and where applicable, assemble your furniture (exclude “delivery only”). This may be subject to change due to government and local lockdowns. Some items are delivered flat packed. These flat packed pieces will need to be assembled by you. You can check this before you order under the ‘Item details’.
• We are unable to deliver furniture to the Orkney Islands, internationally, some postcodes (see link) or to our stores for collection. Please allow an additional week for deliveries to Ireland.

• Find out more

If you’d like to speak to us about your new furniture please call our furniture customer services team on 0333 014 8111 (Monday to Friday 8am to 8pm, Saturday 8.30am to 5.30pm).

Please note, there is a £25 collection fee.

• Find out more