Christmas Rose & Freesia Gift Bag

I looked forward to these flowers arriving because a; they were to be a gift for my wife and b; they were to be for our Christmas lunch table decoration. When we opened the box my heart sank,there were 6 roses, 4 stems of freesias, 3 carnations and some twigs that had been painted gold. Not what i was expecting for £35.00. I duly contacted customer services and they agreed to send me a replacement.What arrived was 7 cream roses, 7 yellow roses, 10 freesias and some gypsophila. They were stunning,if only we had received this sort of quality in the first place. Thanks anyway M & S you redeemed yourselves eventually.

When delivered the box was soaking wet. The flowers particularly the roses were very small, two of the heads were also broken off. The bouquet overall was very dull definitely not a Christmas Bouquet and not what I would expect from M&S at all.

The flowers arrived 3 days after I’d be sent a text to confirm they’d been delivered. The flowers were half the size of the picture shown. I have had flowers from M&S many times before and have always been impressed not this time unfortunately.

Bought 2 of these bouquets for friends as a little surprise and am horrified with what was received. A few stems and a large branch sprayed gold. Possibly the worst bouquet I have seen from M&S who are usually so good. I would certainly not recommend this bouquet, you will get better from the garage.

Bought for a friend who was delighted with them

I ordered these flowers for my elderly mother and, when I visited her 5 days later, they were still looking beautiful! She was very pleased with them too.

These flowers arrived in good condition on time as promised one week on they are in full bloom still looking great

The flowers are few, they were open & over sell by if they had been in a store. A £5 petrol station bouquet would look better. Although sent with great love, it was a sad bouquet

I bought 2 bouquets for the mums at Christmas and was completely underwhelmed and disappointed with both. Not the usual quality I expect from M&S. Looked small and insignificant and worth a lot less than I paid. Sorry M&S, but that is the last time that I purchase flowers from you.

Always great delivery service through M and S Flowers were exactly like the photo - gorgeous x