Cyber incident

Our fashion, home & beauty range is now available for home delivery to the UK, and flowers and gifting are now available for home delivery to England, Scotland and Wales.

Click & Collect is now available for online orders.

Thank you sincerely for your support and for shopping with us.

Cyber incident - FAQ's

What are my delivery options?

You can now place online orders with either UK Standard Delivery, UK Next Day Delivery, UK Nominated Day Delivery or using our Click & Collect service for fashion, home and beauty.

You can also place online orders with Nominated Day Delivery for hampers and wine, and Nominated and Next Day Delivery for flowers to England, Scotland, and Wales.

Is Click & Collect available?

Yes, Click & Collect is now available for fashion, home and beauty online orders. You can see all available collection dates at checkout.

How can I return my online order?

The quickest way to return an item is at one of our Fashion, Home & Beauty stores, but you can also make a free return by post or home collection.

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