Really like this cleanser I think its just as good if not better than the more expensive brands. Will be using this from now on.

Have used this product for some time, although it is in a bottle now instead of a tub ,. However it is still as good as ever and very good value, I have tried other makes that were more expensive but I much prefer the M & S one!

Excellent product at a very good price. It does what it says and leaves skin soft and not dry at all. Will buy again.

I’m on my third pot of this cleanser and I love it... my skin has been so clear since using. I’m 48 and always had clear skin until my 40s and started getting breakouts when my usual products stopped working. After trying out lots of different skincare brands I’ve settled on Formula products... the cleanser is my favourite.

I think this is better than a well known hot cloth cleanser and is lovely, skin feels great

I bought this at the beginning of lock down 2020 and was so impressed I have used it ever since

I use this all the time on my sensitive skin and have never had a problem, skin feels clean without feeling tight, love it

I purchased this before and found it was very good, leaves your skin feeling lovely and smooth, it has a lovely fragrance too.

I love this product. Such a pleasure to use. Leaves my skin feeling completely clean, ready for toner and moisturiser. I tend to alternate between using the muslin cloth provided and a soft flannel. Use it everyday and often alongside the excellent cleansing balm in this range, as a double cleanse. My skin is very grateful!

I have only been using this hot cloth cleanser for a week now so I'm not able to say if there's been an improvement in the quality of my skin. It is however a very reasonably priced cleanser which feels pleasant on the skin when applied and takes off make up well. It has an attractive perfume to it. I'd definitely buy this again and I'm happy to recommend it to friends.

I found that the packaging is too slippery to use when hands are wet.

I've always used your cleansing tissues but I couldn't find them on line, so I bought the cleansing wash instead. I'm very pleased with the product. I don't wear a lot of foundation but this does a good job of cleaning my skin thoroughly but gentle as well.

Tried this as M&S Pure face wash gel no longer available. I won't be buying it again, not as gentle and soothing on my skin and smells cheap. Sorry but you did ask!

I bought this recently as I have used Formula products for years. However this revised facial wash in new packaging is not as good as the old product. It has an unpleasant smell and doesn’t leave my skin feeling as soft as the original product. Sadly I definitely will not be buying this again.

The previous incarnation of this product was creamier and a much better product . I think you’ve ‘messed about’ with the formula range too much and not for the better . I absolutely loved the last version , this one doesn’t feel as nice on the skin.

Recently started using this morning & evening followed by new toner. Great value as you only need a small amount to fully cleanse my face & neck. Stronger scent than I was expecting, but not in anyway overpowering. Very creamy, lathers up easily & rinses away leaving no residue. This product definitely leaves my skin feeling cleansed & looking fresh. Very pleased. I didn’t have an offer when purchased, but M&S often include this in their regular beauty offers.

This really makes my skin beautiful and soft. Don’t need a moisturiser after as skin feels so soft and moisturised.

Really like this product, have ordered it twice now. It's lovely and refreshing, and I use it every morning to wash my face thoroughly. It's mild, and foams up easily, and rinses away without problems. I then apply my makeup as usual. My only criticism is that it's a bit small, and I wish it would last a bit longer.

I love this face wash. A little goes a long way and it smells very pleasant. I have sensitive skin and have to watch I use products which are pure. This suits me very well indeed.

I loved the Formula Hyluronic acid foaming cleanser but it doesn't appear to be in production. I tried this and it's nowhere near as creamy or foamy as the other product, it's just all right- I wouldn't buy it again. Bring back the original please!

A good product but don't do what I did and throw away the plastic cap - duh! Now I can't get the product out without unscrewing the pump and pouring. M&S - for the benefit of anyone like me - please mention how the applicator works.

I have tried many micellar waters from high street, chemists and expensive brands and I have found this to be the best by far. It has a lovely fresh smell and cleanses well and importantly for me it is the only one that does not leave my skin dehydrated. I find it great for my sensitive skin, the only downside for regular use is the price which is expensive particularly compared to other products in this range - it wont stop me buying it though.

This cleans my face very well and I will be buying it again!

Recently purchased this micelles water and seems to be working well in removing my make up with a nice subtle smell. What I don’t like is the delivery system seems more complex than needed and doesn’t appear to work well

It's the best micellar water I have ever used for my very sensitive skin and eyes.

The skin feels soft, fresh and residue free after using this cleanser. I like the dispenser - it makes it very easy to get the right amount on the cotton pad so less waste.

Love the new dispenser bottle - clever and quick way to get the water on a cotton pad. Love the entire range which is such good value and the design of the new bottle is a real plus.

This is Ok but useless dispensing system is irritating and a waste of plastic

I love my new beauty find! I have used a number of micellar waters and I must say for the price, this is a good quality product, it smells gorgeous and does the job well leaving my face refreshed after wearing a lot of makeup. I have to disagree with other reviews in relation to the dispenser. I like it and find it easier to get the product out than the usual bottles where you have to tip them up. I feel it makes the product seem more expensive, like one you would find in a salon. Will definitely purchase again.

Why oh why have you changed the bottle? This doesn't work and had to decant to my old bottle. Otherwise same as toner always used just stupid bottle!

Bought this cleanser before. Easy to use. Nice feel.

I have been using this for a week now and it has a nice subtle smell and is really smooth and gentle on the skin. Feels good after as well.

Have bought this product 3 or 4 times now. Easy to use, easy to apply, keeps my sensitive skin in good condition. Do find that when container is 2/3s to 3/4s empty the pump action delivery stops working and it's a faff getting the product out! Mentioned this to sales assistant in store at one point. Disappointing in an otherwise excellent product.

I bought this item to try for a change. Very happy with the creamy feel and it cleanses well. Good value for money

This is an excellent gentle cleansing milk that removes make-up quickly, and without any irritation. I like the well designed recyclable container. Even more, I like that it is produced ethically in the United Kingdom.

When I ordered this I didn't notice that you had to remove it with water but my mistake. I still prefer the previous Formular Cleansing Milk but that has been discontinued. However this product does remove all make-up & grime and is gentle on my skin.

have usd this for years but noticed in the past year it has gone up in price by £1.50. however it is a very good cleanser and for removing make up and eye make up.

This cleansing milk is great - it takes off all make up, including stubborn mascara, doesn’t sting the eyes and is easy to remore. Also the packaging is really cool and minimalist.

This is a lovely gentle cleanser. I have dry sensitive skin and it leaves it feeling really soft with no irritation. I tend to use it on dry skin, rub it in and then take off with a flannel - I find that way it will take off most makeup although I do tend to use a specific eye makeup remover. The only reason I haven't given it 5 stars is because of the packaging, the pump works fine up to a point however stops working about three quarters of the ways down. The pump can be removed however I find that without cutting open the bottle you are always losing a reasonable amount of product at the end.

Very gentle on my skin leaves it feeling soft and youthful

Bought this instead of my usual brand. It feels more like a cleanser and most certainly does not remove mascara. Will not buy again.

I always use this, I have very sensitive eyes, and creamy formulas are by far the best for me. Liquids sting my eyes. I will continue to use this for as long as M&S continue to make it. I bought three this time. I usually buy several as it suits me so well.

I always use this eye make up remover, It's gentle and efficient. Very pleased with it.

I found it hard to squeeze the cream out the bottle, it didn’t take all my Mascara off, definitely not for waterproof mascara. Real shame as l like Formula products, Try Marks and bring out a oily eye make up remover, l would pay more for it.

I have used M&S eye make up remover for many years but sadly the new version is nowhere near as good as the old. It is difficult to squeeze out of the bottle but most importantly it leaves mascara on your lashes. I DO NOT wear waterproof mascara so it is frustrating that after use your lashes are not mascara free.

I was not expecting this to be a lotion. Not keen. I also find it difficult to squeeze out as I have arthritis. I would not buy again. I might have to buy my normal one as not happy.

have always used this product as it removes eye make up so easy non greasy

excellent product . I have used this for a number of years. wouldn't be without it.

This product is marketed as bring suitable for the removal of waterproof eye make up ... not so ! I use waterproof mascara from M&S and this certainly is not removed by the product.., really disappointed as will have to buy another make and spend more money !

takes a long time to remove waterproof mascara, price has increased from previous eye makeup remover for same amount

On my third bottle ,find it good for my skin ,not drying

Bgt in lock down as wanted foaming cleanser but disappointed does not foam well and has very strong aroma rinses off easily

I have been trying all sorts of different products over the years from many different companies for ease of use, how it made my skin feel and how my beard felt as well. And I might just have found a winner. I have been using this for two weeks now to make sure the results are good, and they have been my skin feels smooth and soft, my skin under my beard has been less irritable. I think i shall have to invest in another part of the range

The first time I used this cleansing foam, it did sting my eyes mildly, so use with caution near eyes. Having said that it does make my face feel really clean and clarified leaving no residue, ready for moisturising, so I have begun to like it and see the advantages of using it. Next time I would probably buy a creamy cleanser and perhaps alternate with this one, it would probably be the ideal routine for my skin type which is dry and aged 66! I like the pump dispenser which is one of the attractions for me.

This is a great every day exfoliant, compares to a very well known gentle cleanser. Does as it describes and a very affordable price.

One of the best exfoliaters I've tried. Really gentle but works, skin is soft and refreshed after use and price is exceptional. Will reorder!

This scrub is great. It leaves your skin smooth but is gentle so it does not irritate. I sometimes mix it with a pump of the Formula hot cloth cleanser before massaging in. Then remove with the hot cloth.

I’ve tried several expensive versions of this but love this product because it makes my skin feel gently exfoliated without the price tag.

I bought this online hoping it was just a repackaged version of a fabulous product but I was wrong. Far too “scratchy” like old school physical scrubs. Won’t use on my face again but will do for arms and legs. My fault for not checking with customer services first to see if the old Formula exfoliated has been discontinued

Bought this online with another Formula product it is good to use can wash with it each morning does not make skin dry

Kelp body exfoliator very good but did not find this product suitable for my mature sensitive dry skin. Did nothing at all for me pleasant enough to use but no result.

I like the richness of this exfoliant. I use it a couple of times a week in the shower and find my skin feels good afterwards.

Another lovely product from the Formula range which left my skin feeling clean and soft.

The fine particles work sensitively to achieve an all over exfoliation leaving the skin feeling refreshed and smooth