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Whether you’re looking for something to pick up in store for tonight or placing an order for a special occasion, we have all your food needs covered. Our Food to Order service is easy to use: simply order online and collect from one of our many participating stores. What’s more, you can rest assured knowing we are committed to the highest standards of animal welfare, food safety and quality in the production of all our fresh meat and fish.

  • What is Food to Order?
  • Where can I find a list of the allergens in your food products?
  • Are M&S wines suitable for vegetarians?
  • What happens if a Food to Order item I’ve ordered becomes unavailable?
  • What do I do if I’m unhappy with the quality of the food I’ve bought?
  • Can you tell me about M&S fresh beef?
  • Can you tell me about M&S Oakham™ chicken?
  • Can you tell me about M&S fresh lamb?
  • Can you tell me about M&S fresh pork?
  • Can you tell me about M&S fresh and smoked salmon?
  • Where does Marks & Spencer fresh venison come from?
    All our fresh venison is produced on farms in Ireland and New Zealand and is packed in Northern Ireland. Each pack is clearly labelled with the country of origin. Our strict traceability policy means we can trace each joint of venison back to the farm where it was produced.

    What standards do the farms meet?
    All Marks & Spencer fresh venison is produced on specially selected known and audited farms that meet our ‘Select Farm Assurance’ specifications. This enables us to give our customers assurances on animal welfare, food safety and quality.

    We’re committed to the highest standards of animal welfare. Together with our suppliers we’ve developed detailed Codes of Practice, which fall in line with recommendations from the government’s independent advisory body, the Farm Animal Welfare Committee. We meet regularly with animal welfare organisations, such as the RSPCA and Compassion in World Farming.

    All farms supplying Marks & Spencer are audited by our own technologists and trained, skilled auditors who know our detailed standards. Before any farm can supply Marks & Spencer, it must meet the requirements of our Codes of Practice. Any that does not is simply not used.

    What are the deer fed?
    We’ve developed our own specifications for the feeding of our fresh deer, which ensures the animals are fed a wholesome diet to maintain optimum health and welfare. We prohibit the addition of any animal- or avian-derived by-products in any of our feeds (the only exceptions to this are milk and milk by-products). The diets are generally:

    • Grass (preserved as silage or hay in winter)
    • Barley, wheat or maize – whole or processed (milled, etc)
    • Legumes and oilseeds – whole or processed

    Are the deer given antibiotics?
    We don’t permit the use of antibiotics for growth promotion. The only use of antibiotics we allow is to treat sick animals. Any antibiotics are prescribed under veterinary control.

    Are the deer given hormones?
    No. It is illegal to administer any growth-promoting hormones to any animal used for food production in the UK and throughout the EU.

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