1 Should I buy school shoes a size too big?
“No. At M&S, we develop school shoes with growth room built in and we have great tools on the website, such as our fitting guide, to help you ensure that the fit is right. You can now also book an in-store kids’ shoe-fitting appointment for expert measuring and advice.”

2 How long should school shoes last?
“We have lots of innovations in place to make sure school shoes have a long life, including rubber soles that won’t wear through and sports-grade underfoot padding that is resilient and comfortable. We also have specially designed tech in our toe-bumper shoes that ensures the toes of the shoes won’t wear through for kids who drag their feet.”

3 How can I protect my kids’ school shoes and stop them scuffing?
“Our kids’ school shoes are made with scuff-resistant leather to keep them looking pristine for longer.”

4 Can I stop my kids’ school shoes from smelling?
“Our school shoes have built-in technology called Freshfeet that eliminates odours. We also make sure to use breathable linings and sports-grade padding to wick away any sweat.”

5 How do I stop my kids’ school shoes from rubbing?
“Look for our school shoes with soft collar padding, which should help prevent potential rubbing.”

6 My child can’t tie laces yet. What do you suggest?
“Riptape tends to be an easier fastening and is a quick and simple way to get your child learning to put on their own shoes. We also have a range of adaptive footwear with lace-up and double-zip fastenings, great for easy dressing.”

7 How do I stop school shoes from making black marks?
“Our school shoes are designed and tested to have non-marking rubber soles, so no more annoying black marks.”