Find everything you need to know about your international order, from how to place it to when it will be delivered, plus hassle-free returns if you’ve changed your mind.
You can place international orders on the following websites with prices in local currencies:
Please note: all products are sold on a delivery duty-unpaid basis, so recipients outside the EU may have to pay import duty or other taxes. Our local delivery partners may also charge fees for processing the import duties. Please consider costs that may be applicable on arrival into the country, as M&S can’t be held responsible for these charges.
Clothing and Home, but not all due to restrictions
Please note: not everything we sell online is available for international delivery or for collection from our international stores.
Below is a list of the delivery times and charges for each country we deliver to.
Country |
Delivery Information |
Delivery time |
Albania |
Express delivery: ALEK 2,500 |
4 to 5 days |
Argentina |
Express delivery: 3000 ARS |
6 to 9 days |
Australia |
Standard delivery: FREE over $100, or $15 |
10-14 days (COVID delays) |
Express delivery: FREE over $150, or AU$ 25 |
6 to 7 days (COVID delays +4) |
|
Austria |
Standard delivery: FREE for orders above €70, or €8 |
6 working days |
Express delivery: €15 |
4-5 working days |
|
Bahamas |
Express delivery: 42 BSD |
6 days |
Bahrain |
Express delivery: Free over 30 BHD, or 4 BHD |
4 to 6 days |
Store Collection: FREE over 15 BHD, or 4 BHD |
||
Cash on delivery: 3.5 BHD fee |
||
Barbados |
Express delivery: 75 BBD |
6 days |
Belarus |
Standard delivery: 50 BYN |
7 to 9 days |
Express delivery: 75 BYN |
6 days |
|
Belgium |
Standard delivery: Free over 60 euro, or 8 euro |
9 to 12 days |
Express delivery: 15 euro |
4 to 5 days |
|
Bolivia |
Express delivery: 250 BOB |
7 to 10 days |
Bosnia and Herzegovina |
Express delivery: 30 BAM |
4 to 6 days |
Brazil |
Express delivery: 225 BRL |
6 to 10 days |
Brunei |
Express delivery: BND 35 |
7 to 9 days |
Bulgaria |
Express delivery: 15 BGN |
4 days |
Cambodia |
Express delivery: 150000 KHR |
5 days |
Canada |
Express delivery: FREE over CAD 160, or CAD 25 |
4 to 5 days |
Chile |
Express delivery: 25000 CLP |
6 to 7 days |
China |
Express delivery: 150 CNY |
7 to 10 days |
Colombia |
Express delivery: 125000 COP |
5 to 6 days |
Costa Rica |
Express delivery: 12500 CRC |
6 days |
Cote D'Ivoire (Ivory Coast) |
Express delivery: 22500 CFA |
6 days |
Croatia |
Standard delivery: 65 HRK |
7 to 9 days |
Express delivery: 250 HRK |
4 days |
|
Cyprus |
Express delivery: Free over 75 euros, or 11.95 euros |
5 to 7 days |
Store Collection: FREE over 30 EUR, or 5.95 EUR |
||
Czech |
Standard delivery: Free over 1500 Kc, or 149 Kc |
8 to 10 days |
Store Collection: FREE over 750Kč, or 149Kč |
||
Express delivery: 399 Kc |
4 to 5 days |
|
Denmark |
Standard delivery: Free over Dkr 750, or Dkr 70 |
5 to 7 days |
Dominican Republic |
Express delivery: 2000 DOP |
7 to 8 days |
Ecuador |
Express delivery: 35 USD |
6 to 7 days |
Estonia |
Standard delivery: 6.5 EUR |
7 to 8 days |
Express delivery: 35 EUR |
4 days |
|
Fiji |
Express delivery: 75 FJD |
7 days |
Finland |
Standard delivery: Free over 50 euro, or 5.95 euro |
10 to 14 days |
Express delivery: 14.95 euro |
5 to 7 days |
|
France |
Standard delivery: FREE over 60 euro, or 8 euro |
6 to 8 days |
Express delivery: FREE over 100 euro, or 15 euro |
4 to 5 days |
|
Collection Points: FREE over 60 euro, or 6 euro |
5 to 7 days |
|
Gabon |
Standard delivery: 10,000 XAF |
10 days |
Express delivery: 22,500 XAF |
5 days |
|
Germany |
Standard delivery: Free over 60 euro, or 8 euro |
9 to 12 days |
Express delivery: 15 euro |
4 to 5 days |
|
Ghana |
Standard delivery: 125 GHS |
10 days |
Express delivery: 250 GHS |
5 to 6 days |
|
Greece |
Standard delivery: Free over 50 euro, or 5.95 euro |
6 to 8 days |
Express delivery: 14.95 euro |
5 to 7 days |
|
Guatemala |
Express delivery: 300 GTQ |
6 days |
Hong Kong |
Standard delivery: Free over HKD 500, or HKD 50 |
7 to 9 days |
Express delivery: FREE over HKD 1000, or HKD 95 |
5 to 6 days |
|
Collection Points: FREE over HKD 500, or HKD 50 |
8 to 10 days |
|
Hungary |
Standard delivery: Free over 20,000 Ft, or 2000 Ft |
7 to 8 days |
Express delivery: 6000 Ft |
5 to 6 days |
|
Iceland |
Express delivery: 2500 ISK |
4 days |
Ireland |
Standard delivery: FREE over 30 euros, or 3.95 euros |
5 to 7 days |
Israel |
Standard delivery: Free over ₪175, or ₪50 |
7 to 9 days |
Express delivery: ₪120, FREE over 225 |
5 to 6 days |
|
Collection Points: Free over ₪175, or ₪50 |
7 to 9 days |
|
Italy |
Standard delivery: FREE when you spend over €70, or €8 |
7 working days |
Express delivery: FREE when you spend over €150, or €15 |
4-5 working days |
|
Jamaica |
Express delivery: 5000 JMD |
6 to 7 days |
Japan |
Standard delivery: Free over ¥ 6,000, or ¥ 2,000 |
8 to 11 days |
Express delivery: Free over ¥ 10,000, or ¥ 3,000 |
4 to 5 days |
|
Jersey |
Standard delivery: Free over £50, or £3.50 |
6 to 7 days |
Express delivery: £5.99 |
3 to 5 days |
|
Store Collection: FREE over £25, or £3.50 |
6 to 7 days |
|
Jordan |
Standard delivery: 12 JOD |
13 days |
Express delivery: 15 JOD |
7 to 9 days |
|
Korea (South) |
Express delivery: 3000 KRW |
6 to 7 days |
Kuwait |
Express delivery: Free over KWD 25, or KWD 4 |
6 to 9 days |
Store Collection: Free over 12.5 KWD, or 4 KWD |
||
Cash on delivery: KWD 3.5 |
||
Kyrgyzstan |
Standard delivery: 1,800 KGS |
10 days |
Express delivery: 17 GBP |
7 to 8 days |
|
Latvia |
Standard delivery: 5 EUR |
7 to 9 days |
Express delivery: 10 EUR |
4 days |
|
Lithuania |
Standard delivery: 5 EUR |
7 to 9 days |
Express delivery: 10 EUR |
4 days |
|
Luxembourg |
Standard delivery: Free over 60 euro, or 8 euro |
8 to 10 days |
Express delivery: 15 euro |
4 to 5 days |
|
Malaysia |
Standard delivery: Free over RM 500, or RM 50 |
8 to 9 days |
Store Collection: FREE over 250 RM, or 50 RM |
||
Cash on delivery: RM 50 |
||
Express delivery: RM 100 |
5 to 8 days |
|
Maldives |
Standard delivery: 250 MVR |
7 days |
Mexico |
Express delivery: Free over 2500 pesos, or 400 pesos |
5 to 6 days |
Moldova |
Express delivery: 350 MDL |
6 days |
Mongolia |
Express delivery: 100000 MNT |
8 days |
Myanmar |
Express delivery: 65000 MMK |
6 days |
Nepal |
Standard delivery: 1250 NPR |
8 days |
Netherlands |
Standard delivery: FREE over 60 euro, or 8 euro |
5 to 7 days |
Express delivery: 15 euro |
4 to 5 days |
|
New Zealand |
Express delivery: Free over $200, or $18 |
7 to 8 days |
North Macedonia |
Standard delivery: 800 MKR |
10 days |
Express delivery: 1200 MKD |
4 days |
|
Norway |
Standard delivery: Free over kr 900, or kr 170 |
11 to 14 days |
Oman |
Express delivery: Free over 30 OMR, or 4 OMR |
7 to 9 days |
Store Collection: FREE over 15 OMR, or 4 OMR |
||
Cash on delivery: 3.5 OMRfee |
||
Pakistan |
Standard delivery: 2000 PKR |
6 to 7 days |
Panama |
Express delivery: 35 USD |
6 days |
Peru |
Express delivery: 130 PEN |
6 to 7 days |
Poland |
Standard delivery: Free over 250 Zloty, or 25 Zloty |
7 to 8 days |
Express delivery: 70 Zloty |
5 to 6 days |
|
Portugal |
Standard delivery: Free over 60 euro, or 8 euro |
10 to 13 days |
Express delivery: 15 euro |
4 to 5 days |
|
Qatar |
Express delivery: Free over QAR 250, or QAR 40 |
6 to 9 days |
Store Collection: FREE over 125 QAR, or QAR 40 |
||
Cash on delivery: QAR 30 |
||
Romania |
Standard delivery: Free over RON 299, or RON 49 |
8 to 9 days |
Saudi |
Express delivery: Free over 350 SAR, or 60 SAR |
6 to 9 days |
Store Collection: FREE over SAR 175, or SAR 60 |
||
Cash on delivery: 40 SAR fee |
||
Serbia |
Express delivery: Free over 15,000 RSD, or 2500 RSD |
5 to 6 days |
Singapore |
Standard delivery: Free over SGD120, or SGD 12 |
7 to 9 days |
Express delivery: Free over SGD 180, or SGD 18 |
5 to 6 days |
|
Store Collection: FREE over 60 SGD, fee 12 SGD |
7 to 9 days |
|
Slovak Republic |
Standard delivery: 5 EUR |
7 to 8 days |
Express delivery: 16 EUR |
4 to 5 days |
|
Slovenia |
Standard delivery: 5 EUR |
7 to 8 days |
Express delivery: 16 EUR |
4 days |
|
Spain |
Express delivery: 15 euro |
4 to 5 days |
Store Collection: FREE over 60 EUR, or 8 EUR cost |
7 to 8 days |
|
Sri Lanka |
Standard delivery: 3000 LKR |
7 to 11 days |
Express delivery: 8000 LKR |
5 days |
|
Sweden |
Standard delivery: Free over Skr 900, or Skr 90 |
7 to 9 days |
Express delivery: Skr 160 |
4 to 5 days |
|
Switzerland |
Standard delivery: Free over Fr 120, or Fr 12 |
5 to 7 days |
Taiwan |
Express delivery: 750 TWD |
6 days |
Trinidad and Tobago |
Express delivery: 250 TTD |
7 days |
Tunisia |
Standard delivery: 50 TND |
8 to 12 days |
Express delivery: 110 TND |
6 days |
|
UAE |
Express delivery: FREE over AED 250, or AED 40 |
4 to 6 days |
Store Collection: FREE over 125 AED, or 40 AED |
||
Cash on delivery: AED 25 |
||
Uruguay |
Express delivery: 1500 UYU |
6 days |
USA |
Express delivery: Orders over $120 free or Orders under £120 $13 fee |
5 to 6 days |
Uzbekistan |
Standard delivery: 275000 UZS |
8 days |
Vietnam |
Express delivery: 600,000 VND |
7 to 10 days |
International delivery times
Standard delivery will be between 8am and 6pm but this could vary by local operator. They generally align to local working hours, Monday to Saturday.
You may return unused products within 35 days of purchase with a printed return note. Your items don’t need to be in the original box or bag as long as they’re securely packaged.
We cannot accept goodwill refunds for bra accessories, earrings for pierced ears, open bedding or face coverings.
Our goodwill returns policy means you can return any item (excluding sale items) bought in store or online within 35 days of when you purchased or received it. If the item is unused, in its original packaging accompanied by a valid receipt or parcel cummar
We’re really sorry to hear that you’ve received an item that’s not in perfect condition.
If your item is damaged/faulty we will provide a replacement (depending on stock availability) or a refund based on your preference.
To help us get this fixed for you, please send a picture of the product or packaging, clearly showing the fault you’ve noticed, to int.damageditem@customersupport.marksandspencer.com. Please also include the following detail so we can help:
Not all deliveries need to be signed for. Most high-value and large/heavy items are sent by courier – for these, signatures are required. If no one is available to accept the order, our local delivery partner will leave a card explaining where the item is and what to do next.
To check where all your items are:
You can enter an international address and make it your default at the checkout, or in your account settings – go to ‘Your account’, select ‘Go to your account’, then ‘Address book’.
Varies by market. Please refer to your local market website for more details.
International items ordered from marksandspencer.com can be returned to any UK store, excluding our Outlet, Simply Food, BP and Moto service station, hospital, airport and train station stores. You’ll need to take along your parcel summary. Orders placed on our dedicated international sites can be returned to their local stores (e.g. Ireland).
Simply return your item(s) using your local postal service; you’ll need to pay the postage. Please complete the returns form, mark your parcel “returned goods” (or it may get held up at customs and cause your refund to be delayed) and send in the original packaging to:
Marks & Spencer Returns Dept
C/O Clipper Logistics plc
Unit 1, Boughton Industrial Estate,
Boughton, Newark,
NG22 9LD
United Kingdom
These items are non-returnable by post:
Beauty products, Christmas trees, duvets, electrical goods, flowers, food, furniture, gift cards, hampers, lighting, mirrors, personalised cards, pillows, wine. If you have a question regarding the return of any of these items, please contact us.
