Ultralite 4 Wheel Soft Medium Suitcase

I took a chance and ordered this suitcase online - colour, dimensions and features seemed ideal to replace an old suitcase. Pleased to eventually collect it - whatever went wrong with the delivery I wasn’t updated. No point contacting Call Centre staff in S Africa but fortunately the suitcase suits me - how silly to put the locking instructions inside!

I already had bought last year the large case in this range and was delighted. I needed a smaller case and decided to buy the medium size. Very pleased with it, it's sturdy and rolls along a smooth surface very easily.

This is a badly designed suitcase. The internal straps are not adjustable and are too short to hold everything in-place when the suitcase is full. The zip to the lining at the bottom of the case has no toggle to pull it with, making it difficult to operate and the external pocket has no gusset, making it difficult to get things in or out. Finally, the case arrived locked and the instructions on how to open the lock were inside the case! This is not a cheap case and I was expecting better.

Excellent suitcase with TSA lock for us ,instructions could improve text and background of card,ie White Text on pale blue background.

ordering service was simple and easy, but price of item was to exspensive

Positives - I really liked the colour (red) and it appeared robust. Negatives - This medium sized case is a more squat version of a medium case which I didn't like as it means that clothes will have to be folded more to fit in the case and therefore potentially more creases. The other reason I returned the case is that although the zipped outside 'pouch' is a very good size the actual zip opening was small making it very awkward to put anything carefully inside. OK if one wanted to push items in like a book.

Suitcase - Too big. Difficult with measuring correct size. Went into store to look at sizes but luggage is all on line now.

Good size and very light considering the size of the suitcase.

Very lightweight. Haven’t used it yet but seems ideal.able to unlock it to get to key inside pushed square button towards one of the wheels and it popped open

Absolutely loved it it’s bigger than l thought the case would be