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Help and contact us

 

Help

Top frequently asked questions

Please note - once you have placed your order we are unable to change the items or the delivery options.

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Find a store

Locate your nearest store, with opening hours, phone numbers, addresses and facilities provided in the store.

Store locator

Contact us

 

By Live Chat or Email

Please choose a subject from the menu below. If an agent is available, we'll chat with you right now. Otherwise complete the email form and we'll aim to email you back within 24 hours.

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By Phone

Need additional help to what is given in our help section? Give us a call

M&S contact numbers

 

By Post

If you'd prefer to put pen to paper, you can send us a letter.

M&S contact addresses

By Email or Live Chat

Please choose a subject from the menu below. If an agent is available, we'll chat with you right now. Otherwise complete the email form and we'll aim to email you back within 24 hours.