Shopping in-store & online

You can now place online orders with either Standard Delivery or using our Click & Collect service for fashion, home and beauty.

Our stores are open as usual and our brilliant colleagues look forward to serving you.

Online Shopping

How can I check my online orders?

You’ll find a summary of all your online orders in the ‘Your Account’ section of our website. You’ll find all the details on the Home screen or just click here to go there now.

How does my wishlist work and where can I find it?

The Wishlist feature allows you to save items you love for later. Here’s how it works:

  • Logged-in users: When you are logged into your account, you can access and use your wishlist across all your internet browser by using this link means you can add items to your wishlist on your laptop and view them later on your tablet or phone.

  • Not logged-in users: You can still use the wishlist without logging in, but your wishlist will be tied to the device you are using. This means if you add items to your wishlist on your phone, you won’t be able to see them on your laptop unless you log in.

  • Wishlist on the app: Currently, the wishlist on the Marks & Spencer app is separate from the wishlist on the website. This means that for the time being the items saved on the app will not be the same as the ones you can see on your internet browser.

Shopping In-Store

Is Click & Collect available?

Yes, Click & Collect is now available for fashion, home and beauty online orders. You can see all available collection dates at checkout.

Which stores do bra fittings and how can I book/cancel my appointment?

To find which stores have our in-store bra fit service, click here. You can also get expert help online with our easy-to-use bra fit calculator and guide to find your perfect fit.

To move or cancel your bra fit appointment, please use the link in your appointment confirmation email.

Which stores do suit fittings and how can I book?

To find which stores have suit fittings, click here. To book an appointment, please call or pop into store.

Get in touch

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