IE delivery & collection

Yes it is. Start by choosing the local country you wish to ship to – you can select the correct region at the top right of our website. Please note: all products are sold on a delivery duty-unpaid basis, so recipients outside the EU may have to pay import duties, or other taxes. Our local delivery partners may also charge fees for processing import duties. Please consider costs that may be applicable on arrival into the country of your choice, as unfortunately M&S can’t be held responsible for these.

You can check the status of your order and find tracking information at any time in My Account. If you placed your order as a guest, click here for tracking information.

We’ll keep you updated about your order via email – you’ll initially receive an order confirmation from us, and we may also send you important updates about items in your order, including when they’ve been despatched.

To get your order to you as quickly as possible, we may have to send some items separately and these may occasionally be delivered by different couriers. Our couriers deliver between 7am and 7pm. During busy periods, we may deliver outside of these hours.

This could be because an item you’ve ordered has sold out before we could send it to you. Or, your order may simply be arriving in multiple parcels. Please allow a little extra time for the next parcel to arrive. If something is missing and you haven’t heard from us, please contact us and we’ll look into it for you.

Not necessarily, but if your order needs to be signed for or if it’s too large to fit through your letterbox we might not be able to deliver it. If you’re out, we’ll either try to find a neighbour to leave your package with or we’ll leave a delivery card explaining what to do next.