City Umbrella with Stormwear™ & Windtech™

I bought this as a replacement for a previous model that had given many years sterling service.

I purchased this umbrella last week. However not had the chance to use as yet

Very robust sturdy umbrella. Good size when open and compact when closed. Good quality and value for money. would recommend

Easy to operate and appears very well made

This is about the best umbrella I have bought, although it is a bit heavy. Have the umbrella up quickly with a touch of a button.Also good coverage. Great umbrella; Would recommend it.

This purchase is a replacement for the one which got accidentally trapped in a door & broke. I had no hesitation in buying the same item which is compact yet perfect for purpose.

Just picked up one of these in my local store. Got home and opened it up to see what it was like. The whole length of the stem was covered in oil, which I got all over my hands. Just lucky I didn’t wait until I was out to use it for the first time as wouldn’t have been able to wash it off. Umbrella has gone straight in the bin.

After the second or third time of use, I pressed the button to open the umbrella and found that the automatic unlocking mechanism was jammed and I was unable to open the umbrella. I unscrewed and removed the handle (watch out for a small spring on removing the handle) and, after a bit of poking around, was able to free the mechanism. However, two or three uses later, the mechanism failed again, this time permanently. I won't buy an umbrella from M&S again.

Poor quality have had to exchange it 3 times. Struts keep breaking.

I've now owned two of these – the first lasted several weeks before failing; the second only three. In both cases the auto-open mechanism failed when a length of elastic came out of the mechanism. After much fiddling I was able to get the first umbrella to function to some extent for a while, but it eventually jammed completely and I was unable to collapse the umbrella. The same thing happened with the second, except it is jammed in the closed position this time. Given the price of these items, I'd really expect them to last more than a few weeks of light occasional use.