Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Our two-step, pomegranate enzyme peel helps to get Friday Fizz on, the natural way. This 4 week kit sets you up for instantly bright, smooth and flawless skin making it look younger and rejuvenated from deep within.
THE HERO PROJECT resets the rules of the beauty industry by creating groundbreaking, effective and proven formulations that exceed your beauty expectations, all manufactured in our beauty lab right here in England. HEROES that care. All of our HEROES are never tested on animals, vegan-friendly and completely free of nasties like alcohol, parabens, mineral oil, phthalates and sulphates. All housed in sustainable and innovative packaging that’s an absolute dream to look at. HEROES you'll love. THE HERO PROJECT® is BeautyOnAMission to create a brand filled with can’t -live-without products sure to become the HEROES of your beauty routine.
- Step 1 - Thermos melt: lift up the inner to reveal the muslin cloth and spatula. Take off your eye makeup with undotm and then use a large size amount of thermos melt massaged into damp skin
- This balm will remove makeup and warm up your pores to leave them extra receptive to the next step. Rinse this off with warm water t‘malteser’ o leave your skin super soft and dazzlingly clean
- Step 2 - Enzyme fizz: using the spatula provided, dollop one of the enzyme peel jars onto your skin and smooth all over. Of course, avoid the delicate eye area and lips
- If you have any left over, don’t forget to cover your neck, upper chest and hands, they need some love too! Lay back and relax for 5-7 minutes and let those little enzymes do their thing
- You’ll feel your skin tingle as the oxygen is released and the mask bubbles up. It will change from a golden gel into a white fizzing foam
- After the allotted time, rinse your face with warm water using the muslin cloth provided to reveal beautifully fresh skin. Follow this with your usual moisturiser. The next morning be sure to apply lots of SPF to protect those fresh skin cells
- A quick note. While resurfizz is a suitable peel even for the most sensitive skins, do be careful with thermo melt and don’t scrub too hard
- A gentle exfoliation is the way forward. If you are super, super sensitive, we suggest only leaving enzyme fizz on for 3 minutes the first time you use it
- If your skin loves it (which we think it will) go ahead and use the remaining pots each week for the full treatment time
- Formula facts, No Parabens, No Sulphates, No Alcohol, No Synthetic Fragrance, No Phthalates, No Mineral Oil, Vegetarian-friendly and Vegan-friendly, Non-comedogenic (won’t clog pores!)
- Green facts: Against animal testing against plastic microbeads
- Carton: Recyclable & sustainable paper
- Skincare benefits- Anti-ageing, stress, fine lines, wrinkles, spots, pigmentation
- 1 x 30ml Thermo melt
- 4 x 6ml Enzyme fizz
- Hypoallergenic: No
- Fragrance Free: Yes
- Dermatologically Tested: No
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegetarians
- Suitable for Vegans
- Skin Type: Suitable for all skin types
- Skin Tone: All
Thermo melt, resurfizz: Glycerin, caprylic/capric triglycerides, zeolite, methyl gluceth-20, bambusa arundinacea (bamboo) stem powder, hydrogenated vegetable oil, sucrose palmitate, citrus aurantium dulcis (orange) peel oil, citrus aurantium dulcis (orange) fruit extract, sodium acrylates copolymer, citrus grandis (grapefruit) peel oil, lecithin, citrus aurantium bergamia (bergamot) fruit oil, perlite, citrus aurantifolia (lime) oil, citrus aurantium amara (bitter orange) peel oil, limonene. Enzyme fizz, resurfizz: Aqua (water), methyl perfluorobutyl ether, isododecane, adipic acid/neopentyl glycol crosspolymer, glycerin, cocamidopropyl betaine, xanthan gum, maltodextrin, acrylates/c10-30 alkyl acrylate crosspolymer, polysilicone-11, butylene glycol, lactobacillus/punica granatum fruit ferment extract, leuconostoc/radish root ferment filtrate, citrus aurantium dulcis (orange) peel oil, lipase, phenoxyethanol, citrus aurantium dulcis (orange) fruit extract, dimethicone, citrus grandis (grapefruit) peel oil, ethylhexylglycerin, moringa oleifera seed extract, subtilisin, vp/va copolymer, 1,2hexanediol, sodium c14-16 olefin sulfonate, citrus aurantium bergamia (bergamot) fruit oil, amodimethicone, disodium edta, sodium hydroxide, citrus aurantifolia (lime) oil, citrus aurantium amara (bitter orange) peel oil, decyl glucoside, hydroxypropyl methylcellulose, citric acid, disodium phosphate, mica, titanium dioxide, limonene, ci 77491 (iron oxide), ci 77861 (tin oxide).
Free Check You Out minis bag when you buy 2 Hero Project products. To redeem add product code T231118G to your bag.
- Buy 2 Hero Project products and get a free Hero Project minis bag.
- Offer available online at marksandspencer.com, on mobile and in selected stores.
- Valid from 00:01 4th April 2018.
- Not to be used in conjunction with any other offer.
- One free gift per customer while stocks last.
- Valid on full price purchases only.
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.