Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 3-5 working days. FREE when you spend £50 or more***
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
A sulphate free cleanser designed to purify, refresh and gently balance, not strip away the skin's natural protective barriers. Enhances radiance and tone.
Balance Me is high-tech premium British made skincare that delivers results to the skin naturally. Our customers trust our naturally-sourced active ingredients and aromas to solve skin concerns without creating others.’ and the founders of balance me: the Hopkins sisters, Rebecca and Clare, say: “we created balance me for people like us who have busy lives and want natural solutions-orientated skincare for themselves, family and friends, whatever their age, that focuses on results and well-being, day after day”.
- Gently massage all over a damp face, keeping the eyes closed. Remove with warm water
- A sulphate free wash-off cleanser that is quick and easy to use
- Invigorating aroma to stimulate the senses
- Balances the skin’s natural barriers
- Spruce Knot a purifying antioxidant rich in Vitamin E and renowned for its balancing and skin regulating properties
- Brightening, refreshing and cleansing with an uplifting aroma. Rice Bran Oil Rich in unsaturated fatty acids, anti-oxidants and Vitamin E, this botanical oil helps to balance the skin’s natural protective barrier
- Moringa Oil Rich in vitamins and unsaturated fatty acids, this botanical oil contains skin-rejuvenating and anti-inflammatory properties
- Product Size: 125 ml
- Hypoallergenic: No
- Fragrance Free: No
- Dermatologically Tested: No
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegetarians
- Skin Type: Sensitive
Aqua (water), decyl glucoside, lauryl glucoside, oryza sativa (rice) bran oil, glycerin (vegetable), potato starch modified, xanthan gum, moringa oleifera (moringa) seed oil, aloe barbadensis (aloe vera) leaf extract³, picea abies (spruce knot) extract, citrus grandis (grapefruit) peel oil¹, anthemis nobilis (roman chamomile) flower oil¹, boswellia carterii (frankincense) gum oil¹, citrus aurantium amara (petitgrain/bitter orange) leaf/twig oil¹, cymbopogon martini (palmarosa) leaf oil¹, cananga odorata (ylang ylang) flower oil¹, benzyl alcohol, dehydroacetic acid, potassium sorbate, citric acid, limonene², linalool², geraniol². (¹) natural pure essential oil, (²) naturally occurring in essential oils, (³) certified organic ingredient.
£10 beauty box when you spend £40 on clothing, beauty & homeware. Search product code T311155G & add to bag to redeem.
- Valid from 22 June.
- EXCLUDES: sale and clearance items, gift cards, all furniture, made to measure suits, made to measure shirts, made to order curtains and delivery charges. Valid in selected stores (excluding Channel Islands, M&S Outlet, BP Connect stores and M&S stores located in airports, railway stations, motorway services and hospitals) and online. Offer cannot be used in conjunction with any other offer, except staff discount or unless expressly stated in that offer. Qualifying £40 spend must be made in single transaction. Purchase of the Box of Summer Beauty does not count as a qualifying purchase for the deal. Worth value calculated using price per ML/price per gram of standard size product. Subject to availability.
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.