Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 3-5 working days. FREE when you spend £50 or more***
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Clinically proven to instantly hydrate and moisturise for up to 24 hours.
About the brand- Created in 1981 in Neal’s Yard, a once forgotten corner of Covent Garden, in the heart of central London with the passionate belief that beauty should be natural, not synthetic. Nature, honesty and transparency are key to Neals Yard and the right to know what goes into the products you buy. The vision is to bring the expertise of the apothecary and a holistic approach to health and beauty to people and communities.
- How to use- Apply to clean, dry skin, in a light, upwards, circular motion morning and evening
- Our 100% naturally derived, 87% organic nourishing moisturiser now contains the world’s first FairWild certified organic frankincense, from Kenya, alongside our Somali frankincense
- We’ve increased the effectiveness of our iconic moisturising cream
- Not only it is now more nourishing than ever, it’s been clinically proven to instantly hydrate and keep on moisturising for up to an incredible 24 hours, while helping to reduce the appearance of fine lines and wrinkles
- Product Size: 50 g
- Skin Type: Suitable for all skin types
Aqua/water/eau, helianthus annuus (sunflower) seed oil, glycerin, cetearyl alcohol, triticum vulgare (wheat) germ oil, simmondsia chinensis (jojoba) seed oil, glyceryl stearate, polyglyceryl-3 rice branate, prunus amygdalus dulcis (sweet almond) oil, prunus armeniaca (apricot) kernel oil, picea abies extract, aloe barbadensis leaf juice powder, boswellia neglecta resin oil (frankincense), commiphora confusa resin oil, boswellia carterii oil (frankincense), commiphora myrrha oil, tocopherol, levulinic acid, sorbitan stearate, potassium sorbate, sodium levulinate, alcohol, limonene, linalool. organically produced ingredient. Natural constituent from essential oils listed. 87% organic.
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.