Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Our favourite ingredient stories in this skincare kit come from our Beauty Sleep Concentrate and our White Tea range. Beauty Sleep Concentrate uses oil distilled from ylang ylang flowers grown in Madagascar. In total, 30 Malagasy families handpick the flowers, producing around 500 kilos of deliciously sweet oil each year. We pay a fair price plus and a community bonus in return for their beautifully fragrant essential oil.
Created in 1981 in Neal’s Yard, a once forgotten corner of Covent Garden, in the heart of central London with the passionate belief that beauty should be natural, not synthetic. Nature, honesty and transparency are key to Neals Yard and the right to know what goes into the products you buy. The vision is to bring the expertise of the apothecary and a holistic approach to health and beauty to people and communities.
- Skincare favourites to enhance your natural beauty
- Product Size: 2 x 15g, 2 x 8ml, 1 x 1g
- Dermatologically Tested: Yes
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegetarians
- Skin Type: Suitable for all skin types
Rosa rubiginosa seed oil, simmondsia chinensis (jojoba) seed oil, cera alba/beeswax, butyrospermum parkii (shea) butter, cannabis sativa seed oil, borago officinalis seed oil, boswellia carterii oil, ascorbyl palmitate, pelargonium graveolens flower oil, rosmarinus officinalis (rosemary) leaf oil, cymbopogon martini oil, pogostemon cablin leaf oil, geraniol, citronellol, limonene, linalool, citral, farnesol.
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.