Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 3-5 working days. FREE when you spend £50 or more***
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
A triple action face mask designed to cleanse, exfoliate, brighten and reveal a brighter, more youthful skin in five minutes.
Balance Me is high-Tech premium British made skincare that delivers results to the skin naturally. Our customers trust our naturally-sourced active ingredients and aromas to solve skin concerns without creating others.’ And the founders of Balance Me: The Hopkins sisters, Rebecca and Clare, say: “We created Balance Me for people like us who have busy lives and want natural solutions-orientated skincare for themselves, family and friends, whatever their age, that focuses on results and well-being, day after day”.
- Smooth over face and neck, avoiding the delicate eye area and leave for up to five minutes. Using circular massage movements, remove with damp wash cloth or cotton wool. Repeat once or twice a week.
- A smoother and softer complexion
- An effective way to draw out impurities and treat the skin to a deep cleanse
- Product Size: 75 ml
- Hypoallergenic: No
- Fragrance Free: No
- Dermatologically Tested: No
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegetarians and Vegans
- Skin Type: Combination
Aqua (water), kaolin, glycerin (vegetable), caprylic/capric triglyceride, prunus amygdalus dulcis (sweet almond) oil, cetearyl alcohol, glyceryl stearate, cetearyl glucoside, juglans regia (walnut) shell powder, tocopherol (vitamin e), aloe barbadensis (aloe vera) leaf extract³, cymbopogon martini (palmarosa) leaf oil¹, lavandula angustifolia (lavender) flower oil¹, pelargonium graveolens (rose geranium) flower oil¹, citrus aurantium amara (petitgrain/bitter orange) leaf/twig oil¹, angelica archangelica (angelica) root oil¹, anthemis nobilis (roman chamomile) flower oil¹, rosmarinus officinalis (rosemary) leaf oil¹, cananga odorata (ylang ylang) flower oil¹, (aha fruit acids complex: ) sodium lactate (and) sodium pca (and) sodium glycolate (and) sodium citrate (and) sodium malate (and) lactic acid (and) glycolic acid (and) malic acid, sodium stearoyl lactylate, chondrus crispus (carrageenan), tetrasodium pyrophosphate, benzyl alcohol, dehydroacetic acid, citric acid, limonene², linalool², geraniol², citronellol². (¹) natural pure essential oils, (²) naturally occurring in essential oils, (³) certified organic ingredient. AHA fruit acid complex a gentle enzyme exfoliation to smooth the surface of the skin. Ground walnut shell powder a light physical polish to remove dead skin cells. Kaolin clay a gentle clay to detox skin and draw out impurities.
Free Pure Skin Face Wash when you spend £35 on Balance Me. Search product code T233925F & add to your bag to redeem
- Spend £35 on Balance Me get free Pure Skin Face Wash.
- Search product code T233925F & add to your bag to redeem
- Applies online at marksandspencer.com and selected UK stores
- From 00:01 27th April 2017 until 23:59 24th July 2017
- Subject to availability
- Free gifts with qualifying purchases excludes travel minis
- Free gift does not count as a qualifying purchase for the deal
- See individual items for details
- Eligible products must have the same delivery address for promotion to apply
- Promotion does not apply to delivery charges.
- Please check delivery terms and conditions online
- Refunds will take into account this discount
- Monetary codes will be applied before any promotional discounts
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.