Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 3-5 working days. FREE when you spend £50 or more***
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
An anti-oxidant rich, oil based hot cloth cleanser blended with a trio of butters to deeply purify, hydrate and Oat Powder to gently polish and brighten even the most sensitive skin.
Balance Me is high-tech premium British made skincare that delivers results to the skin naturally. our customers trust our naturally-sourced active ingredients and aromas to solve skin concerns without creating others.’ and the founders of balance me: the Hopkins sisters, Rebecca and Clare, say: “we created balance me for people like us who have busy lives and want natural solutions-orientated skincare for themselves, family and friends, whatever their age, that focuses on results and well-being, day after day”.
- Massage onto a dry face, then apply warm water to emulsify the balm and continue massaging. Wet the muslin cloth provided and gently remove any balm residue from the skin.
- A glowing radiant complexion
- The oil based balm is gentle enough to use every day
- Each tube comes with a muslin cloth to help remove make-up and impurities
- Product Size: 125 ml
- Hypoallergenic: No
- Fragrance Free: No
- Dermatologically Tested: No
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegetarians and Vegans
- Skin Type: Sensitive
Prunus amygdalus dulcis (sweet almond) oil, cera alba (beeswax)³, avena sativa (oat) kernel flour, butyrospermum parkii (shea) butter³, mangifera indica (mango) seed butter, polyglyceryl-3 dicitrate/stearate, hydroxystearic/linolenic/oleic polyglycerides, theobroma cacao (cocoa) seed butter, rosa canina (rosehip) fruit oil, camellia oleifera (camellia) seed oil, aleurites moluccana (kukui) seed oil, cocos nucifera (virgin coconut) oil³, rubus chamaemorus (cloudberry) seed extract, vitis vinifera (grape) seed oil, citrus nobilis (mandarin red) peel oil¹, anthemis nobilis (roman chamomile) flower oil¹, citrus aurantium amara (petitgrain/bitter orange) leaf/twig oil¹, litsea cubeba (may chang) fruit oil¹, coriandrum sativum (coriander) seed oil¹, cananga odorata (ylang ylang) flower oil¹, helianthus annuus (sunflower) seed oil, rosmarinus officinalis (rosemary) extract, tocopherol (vitamin e), limonene², linalool², citral², geraniol², (¹) natural pure essential oil, (²) naturally occurring in essential oils, (³) certified organic ingredient. Key ingredients Arctic Cloudberry an antioxidant rich fruit that plumps, hydrates and protects against environmental damage. Oat Powders Gently exfoliates and known for its calming and soothing properties. Shea, Cocoa and Mango Butters rich in essential fatty acids and vitamins to plump and nourish.
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.