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  • Sparks is our customer reward scheme. Sparks gives you the chance to receive little treats and thank yous, get your shopping for free and we'll make a donation to your chosen Sparks charity every time you shop

  • To join Sparks download the M&S app to your device or visit here. You can scan your digital Sparks card straight from your device when using the M&S app

  • You won’t always have offers in your Sparks hub, but keep checking back as new ones will appear

  • You will find all your treats in your Sparks account. Make sure you also opt in to receive Sparks marketing communications to get the most out of Sparks, as we’ll send you an email every time a new treat arrives

  • You will find out at the till in store or when you checkout online

  • Any clothing item can be exchanged for a different size of the same product and, in line with your statutory rights, any faulty item will be replaced

  • Yes, you can share any of your Sparks treats or rewards, including gift cards, with someone else, but we ask that you don’t sell them on

  • Sparks offers are personalised to you, so unfortunately we can’t offer joint accounts.

  • We know from our customer in the UK the best Sparks experience is through the M&S app, as this allows you access the best of M&S and stay up to date on your current Sparks offers, treats and thank yous. It also means you have your digital card to hand whenever shopping in store

  • No, there’s no need for a physical card, simply download the M&S app and scan your digital card straight from your phone

  • Every time you scan your Sparks card online or in store, you get the chance to get the shopping you are buying for free, right there and then. Every week in every store, a customer will be treated to everything in their shopping basket, on us!

  • Sparks does not operate in our franchise partner locations, such as BP garages or WHSmith stores

  • On iOS, click on the app store, choose the M&S app and click download. On Android, open the Play Store, choose the M&S app and click install

  • You can still check your offers online at

  • A lucky transaction is chosen at random in every store and online every week. Please see full details in our T&Cs here

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