Sparks is the Marks and Spencer (Ireland) Limited (‘M&S’) reward scheme. It comprises a range of rewards, benefits, offers and giveaways ("Benefits") and is free to join.
Anyone 18 years of age or over and a Republic of Ireland (“ROI”) resident for the entire period for which you are a Sparks customer. No corporate or business use or participation is permitted. M&S colleagues may be excluded from any aspect of the reward scheme at any time at our discretion. See individual Benefit terms and conditions for more information and qualification. Eligibility will be revoked and we may withhold Benefits if your account is terminated.
Your account is not transferable once activated. Only one account can be opened per person. Activate and register your card at marksandspencer.com/ie/mysparks with your card number and email address to receive your Benefits. You will need to provide a valid mobile or land line number and postal address. Without a valid email address, you will not receive all the regular Benefits associated with Sparks. It is your responsibility to ensure that all your personal details are kept up to date and M&S will not be responsible for any lost, delayed or undeliverable communications if you do not do so.
As a Sparks customer you will have access to a variety of Benefits, you just need to use your Sparks card when you shop either online or in a ROI store. Each Benefit is free to participate in. You will receive offers and promotions personalised to you. By using your card, you will also be eligible to receive a variety of Benefits such as: (up to the value of €2000 at the checkout for all transactions which do not include: a) ; b) gift cards; c) infant formula; d) lottery tickets/scratch cards; e) checkout bags; or f) mobile top-up ("Qualifying Transactions")); ii) product (such as product gifts from our in-store bakery and apothecary ranges). We will also reward our most loyal customers with "little treats" as a thank you. Recipients of these Benefits from all eligible Sparks customers. Inclusions and exclusions will apply and are subject to change. Details of the current Benefits can be found and this will be updated from time to time.
Benefits may change from time to time, they are subject to availability and if necessary may be substituted by M&S. Product gifts are redeemable in store only and may be time limited. We reserve the right to withhold Benefits due to eligibility. Benefits are non-exchangeable, non-transferable and no cash alternative is offered. M&S reserves the right in its sole discretion to cancel, void, suspend, modify or supersede any of the Benefits at any time where there is reasonable belief or suspicion of fraud or abuse or if M&S believes that the draw to select a Benefit recipient is not capable, or is likely not to be capable, of being conducted fairly or as specified within these terms due to events beyond its control (including, without limitation, a virus, a computer bug, or other technical issue or unauthorised human intervention or any other cause beyond the reasonable control of M&S that could corrupt or affect the administration, security, impartiality or normal course of the draw). Benefits are awarded randomly by an algorithm to a prescribed average and therefore the frequency with which each Benefit is awarded may vary temporarily from the value stated, or we may change the frequency from time to time where that change is to your benefit. For the avoidance of doubt, the promoter of the Benefits is M&S, of 24-27 Mary Street, Dublin 1, D01 YE83,
M&S shall have no liability for any delay and/or failure to perform any obligation to the intended recipient of any Benefit or other entrants, including those that are caused by: (a) technical problems of any kind which may limit or prevent any person’s participation in any draw for a Benefit or the awarding of any Benefit; (b) any loss or damage arising from or in connection with the allocation of a Benefit; (c) any act or omission of any third party; or (d) any other events beyond M&S’ control that may cause the allocation or awarding of the Benefits to be disrupted or corrupted. Nothing in these terms shall limit in any way M&S’ liability for death or personal injury caused by its negligence.
If you select a Sparks-supported charity or good cause at registration, M&S will donate €0.01 (one cent) to your selected cause for each transaction you make with us, excluding refunds. From 26 June 2024 any new customer who has not selected a Sparks-supported charity or good cause at registration will have their donations sent to ‘Jigsaw’ (The National Centre for Youth Mental Health, charity number 2006484). You may change your chosen cause at any time by logging into the M&S app, visiting your Sparks account and clicking the ‘change charity’ link under your chosen charity.
From time to time, M&S may increase the value or frequency of charity or good cause donations as part of a time limited campaign or activity. M&S will give notice to customers of these campaign or activities via in store and online marketing messages.
You can terminate your account at any time online at marksandspencer.com/ie within your account. On termination any and all benefits accrued will be lost. We can terminate your account immediately if at any time, you are, or we reasonably suspect you may be, acting fraudulently, criminally or are otherwise in breach of these terms. If your account has been inactive for 12 months we will review it and, in our discretion, may choose to suspend your account.
We can make changes to the eligibility requirements, the Benefits and the terms of the reward scheme at any time if we believe, in our reasonable discretion, that the change is either to your benefit or is required for the continuing administration of the reward scheme. Material changes will be communicated to you via SMS, email or postal communication where we have been provided with contact details by you. We reserve the right to withdraw or cancel the reward scheme at any time giving customers seven days’ notice of termination in writing (via email or postal communications). These terms are correct as of [August 2021], and may be updated from time to time by M&S. Current terms are available at marksandspencer.com/ie.
If you have any questions about the reward scheme, then please visit our website at https://www.marksandspencer.com/ie/c/faqs
Your personal information obtained by us in connection with the reward scheme will be used in accordance with all applicable data protection legislation and our Privacy Policy (available . In particular, it will be used to administer the reward scheme, provide you with Benefits and to keep you updated by post, email and text messaging. You acknowledge that this information is collected on the basis that it is the minimum necessary to administer and fulfil your desired participation in the reward scheme. If you do not provide the required information, participation in the reward scheme will be impossible. You may access your information, or request to correct, erase, restrict its processing, or receive in usable, electronic format by contacting the data protection officer at generaldataprotectionrequests@customer-support.marksandspencer.com. By joining the reward scheme, you agree to receive post, email and SMS updates from us about the reward scheme and your Benefits. You can opt out of any marketing communications that we may send you by updating your preferences online at marksandspencer.com. For this reward scheme, M&S is the data controller. Nothing in these terms limits your right to lodge a complaint with the Irish Data Protection .
These terms and conditions are governed by the laws of Ireland and all matters or disputes (whether contractual or non-contractual) arising out of or in connection with these terms is subject to the exclusive jurisdiction of the courts of Ireland. The terms are in English and any communications we send to you will be in English.
Nothing in these terms will affect or reduce your statutory rights. Please call 01695 0741 if you would like to receive these terms in an alternative format such as large print or audio. Calls may be recorded for security, training and monitoring purposes. Your network provider may charge varying amounts and so you should always check with your network provider and obtain the bill payer’s permission.Sparks is a trade mark of Marks and Spencer plc of Waterside House, 35 North Wharf Road, London W2 1NW © Marks & Spencer. All rights reserved.
