Sparks is the Marks and Spencer (Ireland) Limited (‘M&S’) reward scheme. It comprises a range of rewards, benefits, offers and giveaways ("Benefits") and is free to join.
About the Promotion
1. The promoter is Marks and Spencer plc, Waterhouse House, 35 North Wharf Road, London W2 1NW ("M&S").
2. M&S is a registered data controller with the Information Commissioner's Office (registration number Z6046528). We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act 2018, the General Data Protection Regulations 2016 the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws. For more information see the M&S Privacy Policy by visiting our website www.marksandspencer.com.
3. When shopping in store or online, M&S Sparks customers are given the chance to win the contents of their shopping basket for free when using their Sparks card at check out. These chances are offered in three (3) different formats, collectively referred to as the “Promotions”. The three (3) formats of the Promotions are:
a. Weekly Sparks Giveaway
i. Each week, one Sparks customer in each store (exclusions detailed in these terms and conditions apply) and one Sparks customer online, will win their shopping for free when applying Sparks at the checkout.
b. New Store Opening Sparks Giveaways
i. In addition to our weekly Sparks giveaway, we will increase the number of customers who can receive their shopping for free when opening a new M&S store. This is increased from one customer per week, to one customer per day in any new M&S store.
ii. For the first seven days of a new M&S store opening (exclusions detailed in these terms and conditions apply), one Sparks customer per day will win their shopping for free when applying Sparks at the checkout.
c. Extra Sparks Giveaways
i. From time to time, M&S will increase the number of chances a customer has to win their shopping for free when applying Sparks at the checkout in each M&S store (exclusions detailed in these terms and conditions apply) and online. M&S will give notice to customers of these Extra Sparks Giveaways via in store and online marketing messages.
ii. The first Extra Sparks Giveaways Promotions will be held on the 19th August 2023. M&S will aim to draw eight (8) winners at random per store, and one hundred and forty four (144) winners at random online, between the hours of 00.01 until 23.59.
4. The Promotions are open only to permanent ROI residents and employees of the Marks and Spencer Group of Companies all of whom are aged 18 or over.
5. Eligible Sparks customers have a chance to win every time they complete an online or in store transaction during the promotional period. No entries on behalf of third parties are permitted.
6. Sparks customer transactions including alcohol or gift card products will be exempt from the Promotions and these customers will not be eligible to win.
7. The Promotions will only run for the duration of the promotional period. The start date and duration of each promotional period shall be determined at the sole discretion of M&S.
8. By entering these Promotions, you agree to the below terms and conditions, to be bound by the decisions of M&S and to receive email notifications from M&S in relation to the prize draw.
How to enter the Promotions
9. The details of the Promotions (including the duration of the promotional period) will be notified to customers via in store and online marketing. The Weekly Sparks Giveaways run on an ongoing basis, the New Store Opening Sparks Giveaways run for the first week of a new store opening and the Extra Sparks Giveaways (which may carry a variety of promotional names) run from time to time, at M&S' discretion.
Choosing the winners
In Store
10. Per participating store, M&S will aim to draw multiple (subject to live Promotions) winners at random per day. The winners will be drawn by a digital randomisation tool (BEAM Platform). The prizes will be awarded to eligible entries, drawn at random.
11. The winner selection process is based on the number of transactions per hour in the participating store. If, in the case of multiple winners, towards the end of the promotional day, there is an insufficient number of transactions within the hour to conduct a fair prize draw, the outstanding number of prizes for that day shall be drawn on the following day.
12. If the winner is using self-checkout, the self-checkout till will notify the winner immediately by a notification on the screen. If the winner is checking out at a checkout operated by an M&S employee, the M&S employee will notify the winner immediately.
Online
13. M&S will aim to retrospectively draw multiple (subject to live Promotions) winners at random per day. The winners will be drawn by a digital randomisation tool (BEAM Platform) after the specific day that the purchase was made, in order for M&S to collate the necessary online sales data. The prize will be awarded to eligible entries, drawn at random.
14. M&S will notify the winners via email within 10 (ten) working days. The email will ask if the winner wishes to receive the prize.
The Prizes
In Store
15. The winners will each receive their entire shopping basket free of charge when checking out in store. This only includes items that have been scanned prior to the customer receiving notification that they have won the prize draw (the “Instore Prize”).
16. Customers making multiple transactions may win more than once (subject to live Promotions).
Online
17. The winners will each receive a full refund for their online purchase (the "Online Prize").
18. Customers making multiple transactions may win more than once (subject to live Promotions).
General
19. Apple Green stores and any store that is unable to participate due to exceptional circumstances are specifically excluded from each of the Promotions.
20. For the avoidance of doubt, each of the Promotions detailed above may run in conjunction with one another.
21. The above Promotions are non-transferable, non-refundable and subject to availability. There is no cash alternative.
22. Whilst customers are able to return any damaged or faulty goods won in the In Store Promotions, as per M&S' returns policy ( https://www.marksandspencer.com/c/help-and-support/returns-and-refunds#intid=footernav_returns-and-refunds) winners are only able to exchange damaged or faulty items for another item of the same category. Any exchange is at the discretion of the relevant M&S Store Manager. For the avoidance of doubt, the customer shall not be entitled to a cash refund, credit note or gift card.
23. M&S' decision is final and binding and no correspondence will be entered into regarding the outcome of the draw.
24. No responsibility will be taken for late, lost, indecipherable or misdirected entries or for any failure of communication resulting from incorrectly supplied information.
25. M&S reserves the right to check the validity of any entry and the identity of any entrant or winner and to refuse entry or refuse giving any prize if M&S reasonably considers the entry and/or winner to be in breach of the terms and conditions.
26. Prize details are correct at date of publication. M&S reserves the right to substitute any element of any prize with a prize of a similar nature and/or value should any original element of the prize become unavailable for any reason.
27. M&S reserves the right at any time in its sole discretion to cancel, modify or supersede the Promotions if it believes, in its sole discretion, that the Promotions are not capable or is likely not to be capable of being conducted fairly or as specified within these terms and conditions due to events beyond its control (including, without limitation, a virus, a computer bug or unauthorised human intervention or any other cause beyond the reasonable control of M&S that could corrupt or affect the administration, security, impartiality or normal course of the Promotions
28. Winners may be required, subject to their consent, to take part in reasonable post-Promotion publicity for M&S which may include filming, photography or other recordings required by M&S or other third parties for publicity purposes and the winners agree to the use of their personal data for such purposes. This may include featuring in a photograph or video as part of the promotional activity. M&S reserves the right to use the names and general location of winners, their photograph and any recordings of them (be it audio or visual) in any publicity or promotion and M&S has the right to use such photos, videos or films in any medium and in any reasonable manner for any purpose as it may see fit.
29. The entrant agrees to assign all copyright and intellectual property developed during this Promotions exclusively to M&S.
30. Nothing in these terms and conditions shall limit in any way M&S's liability for death or personal injury caused by its negligence. Subject to that, M&S shall have no liability for any delay and/or failure to perform any obligation to the winner or other entrant that is caused by: (a) technical problems of any kind which may limit or prevent any person's participation in the Promotions; (b) any loss or damage arising from or in connection with the allocation of any prize; (c) any act or omission of any third party; or (d) any other events beyond M&S's control that may cause the Promotions to be disrupted or corrupted or may lead to loss of, or damage to, the Prize in transit to the winner.
31. If any of these terms and conditions is found by a court or regulator to be invalid or unenforceable the other provisions shall continue to apply.
32. This Promotion shall be governed by the laws of the Republic of Ireland. The Terms are in English and any communication we send will be in English.
© 2023 Marks and Spencer plc.
Every time you use your Sparks card (or are logged into your account, if online) by scanning at a till point in store or during a purchase, you will have a weekly chance to receive a little treat from M&S. In addition, you can scan your card at the till point in store without making a purchase.
The rewards are selected at random from the eligible Sparks customers and vary in number and type each week. They could be anything, for example Percy Pigs, a box of chocolates, candles from the apothecary range, or other rewards, all to thank you for being a loyal customer.
These terms and conditions are subject to change. M&S reserves the right to cancel or amend the Sparks product giveaway promotion at any time and at its sole discretion.
Click here to see full Sparks terms and conditions.
Collect a stamp each time you buy a hot drink in the M&S Café with Sparks on the M&S app.
You’ll earn one stamp per hot drink. Collect six stamps to earn a free hot drink. Once you have collected six stamps, you will receive an offer to claim your seventh hot drink for free. Once you have redeemed your free hot drink you can begin collecting stamps again.
The transactions in which you earn your six stamps must be completed in full before your free hot drink will be allocated. There may be a short delay between completing your sixth hot drink purchase and receiving your free hot drink offer. Your Sparks card must be presented at time of purchase, both for acquiring stamps and when redeeming your free hot drink. You cannot receive stamps for any prior purchases.
Marks and Spencer reserve the right to reject use of this offer with reasonable cause
©Marks and Spencer plc
1. This promotion is being operated by Marks and Spencer plc, Waterside House, 35 North Wharf Road, London W2 1NW (“M&S”) and Digital Rewards Group Ltd t/a Kids Pass of Windsor Pass, Windsor Way, Knutsford, WA16 6JB ("DRG").
2. M&S have collaborated with DRG to offer Sparks customers the opportunity to claim 3 month’s access to the Sparks Days Out platform when they spend €40 or more on M&S clothing, home and beauty, in store or online, in a single transaction (the "Promotion"). Full DRG terms and conditions related to this offer can be found here sparksdaysout.kidspass.co.uk/home/terms.
3. Marks & Spencer is a registered data controller with the Information Commissioner’s Office (registration number Z6046528). We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act 2018, the General Data Protection Regulations 2016 the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws. For more information, see the M&S Privacy Policy by clicking here Data protection policy | M&S (marksandspencer.com)
4. By claiming the Promotion you agree to the below terms and conditions and to receive email notifications from M&S in relation to the Promotion.
5. Employees of DRG, its agents or affiliates, or of any other person or other organisations connected with the administration of this promotion, or any relatives or members of the same household as any of the aforementioned are not eligible to participate in this promotion. M&S staff and colleagues are permitted and eligible to take part.
The Promotion
6. The Promotion entitles Sparks customers to free 3-month’s access to the Sparks Days Out platform when they spend €40 or more in a single transaction on qualifying M&S clothing or homeware in store or online (the "Qualifying Purchase"). Sparks Days Out gives customers access to leading discounts and savings on advanced bookings at Days Out attractions throughout the ROI including outdoor pursuits, days out attractions, cinemas, and sightseeing partners.
7. This Promotion is open only to permanent ROI residents who are aged 18 or over.
8. The Promotion will be available from 06/05/23 until such time as M&S gives notice to Customers that the Sparks benefit will be coming to an end (the "Promotional Period"). All claims outside of the Promotional Period will be rejected.
9. This Promotion cannot be used in conjunction with any other promotion or offer.
10. Once the initial 3-month’s access to Sparks Days Out has finished, the customer can re-access the platform if they complete another Qualifying Purchase, as per the above criteria. This will then unlock a further 3-month’s access to Sparks Days Out. This behaviour can be repeated until the end of the offer period, up to a maximum of 4 times per person.
11. A customer can only have one active membership every 3 months.
How to claim
12. In order to claim 3-month’s access to Sparks Days Out, you must:
13. Scan your Sparks Card or App or be logged into your Sparks account during a Qualifying Transaction in store or online during the Promotional Period. If you are not a Sparks customer, you will need to become one before making the Qualifying Purchase.
14. The offer will become available in the Sparks App, and or you will be sent an email from M&S with a URL link to?(“Website”) to claim your free 3-month’s access (the "Sparks Email"). Please allow up to 24 hours to receive your Sparks Email. You must have a working email address associated with your Sparks account to receive the Sparks Email.
15. You will then be asked to enter your details (full name, email address, postcode, password, mobile number and Sparks number) onto the Website. M&S will not share any customer data with DRG.
16. Once you have successfully completed the registration process you will have access to Sparks Days Out for 3 months.
17. Customers who do not give complete and accurate details when making their claim, or those who make or attempt to make a claim in someone else’s name will be disqualified, at DRG’s or M&S’s discretion.
18. Incomplete, inaccurate, or late claims will not be accepted. M&S and DRG take no responsibility for claims not successfully made on time or at all due to a technical fault of any kind or due to any reason beyond its control.
19. M&S and DRG reserve the right to verify all claims by requesting further information from the customer (which they must provide within 28 days of such request) including but not limited to asking for proof of purchase, address, contact telephone number and identity details. M&S and DRG reserve the right to refuse to accept any claim or withdraw access entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements.
20. The Sparks Days Out access is valid for 3 months from the date on which you register (provided you submit your claim and complete the registration process in accordance with these Terms. You can however book for attraction visit dates outside of your 3 month membership validity period, as long as you book these dates when the membership is still valid.
Access to Sparks Days Out
21. The Sparks Days Out website is owned and operated by Digital Rewards Group Limited t/a Kids Pass (the Website).
22. For full T&Cs on the Sparks Day Out site and its uses, please visit sparksdaysout.kidspass.co.uk/home/terms
23. You and anyone accompanying you to any of the attractions visited using your free 3-month Sparks Days Out will be solely responsible for any extra costs or expenses which may be incurred visiting any of the attractions.
24. Always check opening dates and times before your intended visit and where applicable third-party pre-book availability on the relevant attraction website.
25. Certain attractions or features shown on the promotional materials are not necessarily available.
26. Please note that some attractions operate a chargeable car parking policy.
27. Size, height, weight, age and other restrictions and medical warnings apply at certain attractions. It is your responsibility to check whether any such restrictions or warnings apply.
28. All attraction information is subject to change; please check the relevant attraction website(s) before your visit for the latest information.
General
29. By clicking on any link contained within your Sparks Email or the M&S Website you acknowledge that this will re-direct you to a third-party website. M&S has no control over the availability or content of the Website or DRG's website and accepts no liability or responsibility for any loss or damage that may arise from your use of the Website or DRG's website.
30. You acknowledge that DRG may have separate privacy and cookies policies. M&S does not accept any responsibility or liability for such privacy and/or cookies policies and it is your responsibility to check such privacy and/or cookies policies before` submitting any personal data on DRG’s website.
31. DRG’s website or the Website may contain links to other sites and resources provided by other third parties. M&S has no control over the availability or content of such other third party sites and resources and accepts no responsibility or liability for them or for any loss or damage that may arise from your use of other third party sites or third party resources.
32. You acknowledge that DRG will manage all customer service enquiries, including any membership enquiries. DRG will manage all and any returns and refunds. Full details of DRG’s terms and conditions can be found on DRG’s website. For the avoidance of doubt, M&S has no involvement in any customer services enquiries, including any membership enquiries and/or any returns and refunds and M&S does not accept any responsibility or liability for any loss or damage that may arise from any customer enquiries, including any membership enquires and/or returns and refunds.
33. Any queries regarding the redemption of your membership should be directed to the bespoke Sparks Days Out membership team looking after Sparks queries on telephone number 03339962211 between 9am and 5pm, Monday to Friday or sent via email to sparks@kidspass.co.uk. This is operated by DRG.
34. The Promotion is non-transferable, non-refundable and subject to availability. There is no cash alternative. The unique access URL code has no cash value and is automatically void if sold, offered for sale or if any attempt or offer is made to transfer the unique promotional code for value.
35. M&S’ obligations are limited to making the Promotion available to participating Sparks members. M&S shall not be liable for any financial loss arising out of the refusal, cancellation or withdrawal of the Promotion or any failure or inability of a customer to take advantage of the Promotion for `any reason.
36. No responsibility will be taken for late, lost, indecipherable or misdirected emails or for any failure of communication resulting from incorrectly supplied information.
37. M&S reserves the right to check the validity of any purchase and the identity of any Sparks member and to refuse participation in the Promotion if M&S reasonably considers the customer to be in breach of the terms and conditions.
38. M&S reserves the right at any time in its sole discretion to cancel, modify or supersede the Promotion if it believes, in its sole discretion, that the Promotion is not capable or is likely not to be capable of being conducted fairly or as specified within these terms and conditions due to events beyond its control (including, without limitation, a virus, a computer bug or unauthorised human intervention) or any other cause beyond the reasonable control of M&S that could corrupt or affect the administration, security or normal course of the Promotion.
39. Nothing in these terms and conditions shall limit in any way M&S’ liability for death or personal injury caused by its negligence. Subject to that, M&S shall have no liability for any delay and/or failure to perform any obligation to the customer that is caused by: (a) technical problems of any kind which may limit or prevent any person's participation in the Promotion; (b) any loss or damage arising from or in connection with the allocation of the Promotion; (c) any act or omission of any third party; or (d) any other events beyond M&S’s control that may cause the Promotion to be disrupted or corrupted in any way.
40. If any of these terms and conditions are found by a court or regulator to be invalid or unenforceable the other provisions shall continue to apply.
41. We will do our best to resolve any problems relating to the Promotion, except in relation to availability, performance or discounts offered, which are the responsibility of DRG.
42. This Promotion shall be governed by the laws of the Republic of Ireland.
43. © 2023 Marks and Spencer plc
