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What are your delivery options?
What is your refund and returns policy?
When will I receive my refund?
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Store returns

What is your refund and exchange policy for items bought in stores?

Changed your mind?
That’s fine…
We’re happy to exchange or refund.

  • Unwanted items can be returned for exchange or full refund provided they are returned in a re-saleable condition within 35 days of purchase with a valid receipt. Refunds will be provided using the original method of payment.

  • If items are returned with an expired receipt or without any receipt, we will offer you a credit receipt or exchange to the value of the last known selling price.

  • Refunds and exchanges are only available within the original country of purchase.

  • Please note that we are unable to provide refunds or exchanges for all food items, toiletries, cosmetics, bra accessories, earrings for pierced ears, opened bedding, opened technology items, delivery and gift wrapping charges.

 

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