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SALE up to 50% on selected items Buy 2, Save 20% – Women’s & Men’s Buy 2, save 20% on kidswear Free delivery over 1 200 Kč

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Women
All women
- Clothing
  
  Women
  
  New in
  
  Holiday shop
  
  Best sellers
  
  All womenswear
  
  Coats & jackets
  
  Dresses & jumpsuits
  
  Jeans
  
  Jumpers & cardigans
  
  Shirts & blouses
  
  Skirts
  
  Sportswear & activewear
  
  Suits & workwear
  
  Swimwear & beachwear
  
  Tops
  
  Trousers & shorts
- Footwear
  
  Women
  
  All shoes & boots
  
  Flat shoes
  
  Heeled shoes
  
  Sandals
  
  Trainers
- Handbags & accessories
  
  Women
  
  All accessories
  
  Bags & purses
  
  Belts
  
  Hats, gloves & scarves
- Nightwear & underwear
- Collections
  
  Women
  
  Trending: Summer stripes
  
  Denim
  
  Linen
  
  Occasion & partywear
- Brands
Free home delivery over 1 200 Kč

Hassle free returns

Click & Collect available
Offers

SALE up to 50% on selected womenswear

Buy 2, save 20%

Fit Guides

Denim fit guide
Lingerie
All Lingerie
- Bras
  
  Bras
  
  All bras
  
  Balcony bras
  
  Bralettes
  
  Full cup bras
  
  Fuller bust (D+)
  
  Maternity & nursing
  
  Non-wired bras
  
  Padded bras
  
  Plunge bras
  
  Sports bras
  
  Strapless bras
- Briefs
  
  Lingerie
  
  All knickers
  
  Brazilian
  
  Cotton knickers
  
  Full briefs
  
  High legs
  
  Period underwear
  
  Thongs
- Hosiery
- Nightwear
  
  Lingerie
  
  All nightwear
  
  Dressing gowns
  
  Nightdresses
  
  Pyjamas
  
  Slippers
- Shapewear
- Collections
  
  Lingerie
  
  All new lingerie
  
  All lingerie
  Lingerie sets
  
  Loungewear
  
  Sexy lingerie
- Brands
Free home delivery over 1 200 Kč

Hassle free returns

Click & Collect available
Offers

SALE up to 50% on selected lingerie
Men
All men
- Clothing
  
  Men
  
  New in
  
  Holiday Shop
  
  Best sellers
  
  All menswear
  
  Casual shirts
  
  Coats & jackets
  
  Hoodies & sweatshirts
  
  Jeans
  
  Jumpers & cardigans
  
  Shorts
  
  Sportswear & activewear
  
  Swimwear
  
  Tops, T-shirts & polos
  
  Trousers
- Formalwear
  
  Men
  
  Suits
  
  Blazers
  
  Formal shirts
  
  Formal trousers
- Footwear
- Accessories
  
  Men
  
  All accessories
  
  Bags & briefcases
  
  Belts & braces
  
  Hats, scarves & gloves
  
  Ties & formal accessories
- Nightwear
- Socks & underwear
- Collections
  
  Men
  
  Linen
  
  Party & occasionwear
  
  Smart-casual clothing
- Brands
Free home delivery over 1 200 Kč

Hassle free returns

Click & Collect available
Offers

SALE up to 50% on selected menswear

Buy 2, save 20%

Fit Guides

Denim fit guide
KIDS & BABY
All kids
- Boys (3mths - 16yrs)
  
  Kids
  
  All boys' clothing
  
  Accessories & bags
  
  Jumpers & sweatshirts
  
  Pyjamas & onesies
  
  Shirts
  
  Shoes & sandals
  
  Socks & underwear
  
  Swim & holiday
  
  Tops, T-shirts & polo
  
  Trousers, jeans & joggers
- Girls (3mths - 16yrs)
  
  Kids
  
  All girls' clothing
  
  Accessories & bags
  
  Dresses & Skirts
  
  Jumpers & sweatshirts
  
  Pyjamas & onesies
  
  Shoes & sandals
  
  Socks, tights & underwear
  
  Swim & beachwear
  
  Tops & t-shirts
  
  Trousers, jeans & joggers
- Baby
  
  Kids
  
  All baby clothing
  
  Newborn
  
  Accessories
  
  Baby girls' clothing
  
  Baby boys clothing
  
  Bodysuits & vests
  
  Baby grows & sleepsuits
  
  Baby girls outfits
  
  Baby boys outfits
- Collections
  
  Kids
  
  New in
  
  Holiday shop
  
  School uniform
Free home delivery over 1 200 Kč

Hassle free returns

Click & Collect available
Offers

SALE up to 50% on selected kidswear

Buy 2, save 20%
Beauty
Beauty
- Beauty
  
  Beauty
  
  All beauty
  
  New in
  
  Bath & Body
  
  Perfumes and Fragrances
  
  Beauty Accessories
  
  Men's Grooming
Free home delivery over 1 200 Kč

Hassle free returns

Click & Collect available
Offers

SALE up to 50% on selected beauty
Home
All home
- Bathroom
- Bedding
  
  Home
  
  All bedding
  
  Bedding sets
  
  Duvets (filled duvets)
- Cooking & dining
  
  Home
  
  Dinnerware
  
  Table Linen
  
  Teapots & coffee mugs
- Decor & accessories
  
  Home
  
  Home accessories
  
  Artificial flowers
  
  Candle holders and lanterns
  
  Home fragrances
  
  Photo frames
  
  Vases
- Home furnishings
- Trends & collections
Free home delivery over 1 200 Kč

Hassle free returns

Click & Collect available
Offers

SALE up to 50% on selected home
Offers
- Special offers
Free home delivery over 1 200 Kč

Hassle free returns

Click & Collect available
Holiday
Holiday
- Women’s
  
  Holiday
  
  Womens holiday shop
  
  All Swimwear & beachwear
  
  All Swimsuits
  
  All Bikinis
  
  Accessories
  
  Bags
  
  Dresses
  
  Linen
  
  Sandals
  
  Shorts
  
  Skirts
  
  Sunglasses
  
  Tops
- Men’s
  
  Holiday
  
  Men’s holiday shop
  
  All Swimwear
  
  Accessories
  
  Casual shirts
  
  Linen
  
  Sandals
  
  Shorts
  
  Tops
- Kids’
  
  Holiday
  
  Kids’ holiday shop
  
  Boys' shorts
  
  Boys' swim
  
  Boys' tops
  
  Girls' dresses
  
  Girls' shorts
  
  Girls' skirts
  
  Girls' swim
  
  Girls' tops
Free home delivery over 1 200 Kč

Hassle free returns

Click & Collect available
Food

What are your delivery options?

What is your refund and returns policy?

When will I receive my refund?

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Free home delivery over 1 200 Kč |Help and Support |Click & Collect Available

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FAQ
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Hello, I'm your helpbot

I hope to answer your question within just a few minutes, let's get started, select an option...

Where is my order?

How do I track my order?

You can track your order using the link provided in the despatch email. Alternatively you can follow the link below to track your order on our website.

Track my order

I still need more help

How do I return an item?

How do I create a return label?

To create a return label simply follow the link below and fill in the details required. You will then receive your return label by e-mail.

Create a return label

One of my items arrived damaged

If (part of) your order arrived damaged please contact our customer service team to request a refund. To receive the goods again, please place a new order online.

I still need more help

Has my refund been processed?

I have not yet received my refund for my return

Please note that M&S refunds will appear on your bank statement as Marks & Spencer - Globale. Please allow up to 28 business days to receive your refund.

My order was cancelled

If your order was cancelled before being despatched, you have not been charged. Placing an order results in a pre-authorisation of funds in your account. If your order was cancelled, the pre-authorisation will be voided and the funds will be released back into your account automatically within 1 to 8 business days depending on your bank's policy. In the case of credit cards, holds may last as long as 30 days, depending on the issuing bank. Please contact your bank to check their policy.

I still need more help

What if I have a damaged/faulty item?

We’re really sorry to hear that you’ve received an item that’s not in perfect condition.
If your item is damaged/faulty we will provide a replacement (depending on stock availability) or a refund based on your preference.

To help us get this fixed for you, please send a picture of the product or packaging, clearly showing the fault you’ve noticed, to int.damageditem@customersupport.marksandspencer.com. Please also include the following detail so we can help:

Your name

Your order number

Product name and code (the product name and code can be found on your order confirmation email)

A description of the fault

Your preference for a replacement item or refund

Placing orders

How do I apply a promo code?

Please click on your shopping bag in the top right of our website. Just below the product list, you will see the box ‘Enter Voucher or Promotional code’. Please enter your promo code there and click ‘Apply’.

My promo code is not working

If your code shows as ‘Unknown’ please check if you entered it correctly. The best option in this case is to copy and paste your code. Writing down your code and typing it in may sometimes result in minor mistakes. If your code shows as ‘Not applied’ then the item(s) you’re purchasing are not part of the promotion. For more information please check the Terms and Conditions of your offer.

Can I pay with a gift card?

We currently do not accept gift cards on this website. Please note that any gift cards issued for our UK website will only work on marksandspencer.com in line with Terms and Conditions of your gift card.

I still need more help

Other enquiry

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Hello, I'm your helpbot

Where is my order?

How do I track my order?

How do I return an item?

How do I create a return label?

One of my items arrived damaged

Has my refund been processed?

I have not yet received my refund for my return

My order was cancelled

What if I have a damaged/faulty item?

Your name

Your order number

Product name and code (the product name and code can be found on your order confirmation email)

A description of the fault

Your preference for a replacement item or refund

Placing orders

How do I apply a promo code?

My promo code is not working

Can I pay with a gift card?

Other enquiry

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