The way customers shop has changed – so M&S has been changing too. We’re here for customers online and instore with amazing new products and services to help you shop your way. For more information, visit our Covid-19 FAQs.
While wearing face coverings will no longer be mandatory for people in England from Thursday 27 January, the government’s recommendation is to wear them in busy and enclosed spaces. See our Covid-19 FAQs for up-to-date information.
We’ve made it easy to pay for your shopping, with contactless debit and credit card payments and Apple Pay supported in store. You can even skip the checkout with Scan & Shop and Pay With Me in 200 stores
Shop online and collect your order for free from one of over 800 stores, with no minimum spend. You can also shop up until 10pm for next-day home delivery
If you change your mind, or an item isn’t quite right, no problem. Our normal refund policy applies on all orders, but it’s easy to make a return. See here for all the information you need