The way customers shop has changed – so M&S has been changing too. We’re here for customers online and instore with amazing new products and services to help you shop your way. For more information, visit our Covid-19 FAQs.
If you are in store, make sure you pick up our guide on our best picks for the brighter days ahead. You can also view our full in-store brochure online.
Most of our clothing and home stores will open on 12 April and our fantastic hosts will be ready to welcome you on arrival. This will depend on local regulations – click here for more info
We’ve made it easy to pay for your shopping, with contactless debit and credit card payments and Apple Pay supported in store. You can even skip the checkout with Scan & Shop and Pay With Me in 200 stores
Our experts will find the perfect fit for you, in store or online, so book an appointment today. Our fitting rooms are now open. We have extensive hygiene measures in place to keep our customers and colleagues safe.
Most of our cafes are now open. Our toilets and baby changing facilities have also reopened. Check out your local store's hospitality facilities on our website for up-to-date information.
Shop online and collect your order for free from one of over 800 stores, with no minimum spend. You can also shop up until 10pm for next-day home delivery
If you change your mind, or an item isn’t quite right, no problem. Our normal refund policy applies on all orders, but it’s easy to make a return. See our returns policy for all the information you need