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Shop your way

The way customers shop has changed – so M&S has been changing too. We’re here for customers online and instore with amazing new products and services to help you shop your way. For more information, visit our Covid-19 FAQs.

If you are in store, make sure you pick up our guide on our best picks for the brighter days ahead. You can also view our full in-store brochure online.


peace of mind

Shop clothing with confidence

Most of our clothing and home stores will open on 12 April and our fantastic hosts will be ready to welcome you on arrival. This will depend on local regulations – click here for more info

Click and Collect in over 600 M&S locations

Ways to pay

We’ve made it easy to pay for your shopping, with contactless debit and credit card payments and Apple Pay supported in store. You can even skip the checkout with Scan & Shop and Pay With Me in 200 stores

peace of mind

Bra fit is back!

Our experts will find the perfect fit for you, in store or online, so book an appointment today. Our fitting rooms are now open. We have extensive hygiene measures in place to keep our customers and colleagues safe.

Click and Collect in over 600 M&S locations


Most of our cafes are now open. Our toilets and baby changing facilities have also reopened. Check out your local store's hospitality facilities on our website for up-to-date information.

Click and Collect in over 600 M&S locations


Shop online and collect your order for free from one of over 800 stores, with no minimum spend. You can also shop up until 10pm for next-day home delivery

peace of mind

Easy, Free Returns

If you change your mind, or an item isn’t quite right, no problem. Our normal refund policy applies on all orders, but it’s easy to make a return. See our returns policy for all the information you need