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Shop your way

The way customers shop has changed – so M&S has been changing too. We’re here for customers online and instore with amazing new products and services to help you shop your way. For more information, visit our Covid-19 FAQs.

peace of mind

ALL OUR STORES ARE OPEN

While wearing face coverings will no longer be mandatory for people in England from Thursday 27 January, the government’s recommendation is to wear them in busy and enclosed spaces. See our Covid-19 FAQs for up-to-date information.

Click and Collect in over 600 M&S locations

Ways to pay

We’ve made it easy to pay for your shopping, with contactless debit and credit card payments and Apple Pay supported in store. You can even skip the checkout with Scan & Shop and Pay With Me in 200 stores

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Bra fit is back!

Book your bra fit or suit fitting appointment now. Our experts can help you find the perfect fit, in store or online. Our fitting rooms are all open with extensive hygiene measures in place to keep our customers and colleagues safe.

Click and Collect in over 600 M&S locations

ALL OUR CAFÉS ARE OPEN

Our cafés, toilets and baby-changing facilities are all open, in line with local government restrictions. Check out your local store’s hospitality facilities for up-to-date information. See our Covid-19 FAQs here.

Click and Collect in over 600 M&S locations

CLICK & COLLECT FOR FREE

Shop online and collect your order for free from one of over 800 stores, with no minimum spend. You can also shop up until 10pm for next-day home delivery

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EASY, FREE RETURNS

If you change your mind, or an item isn’t quite right, no problem. Our normal refund policy applies on all orders, but it’s easy to make a return. See here for all the information you need