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Contact us by phone

Clothing, Flowers, Wine, Homeware, Lingerie, Sparks, Gift Cards & Gift Vouchers

Cost will be no more than a local call from a landline, and for mobile packages these numbers
will be included in your inclusive minutes or discount scheme.


To place an order, ask about delivery, query an existing order or for gift card and gift voucher queries

0333 014 8000

(from overseas
+44 208 090 9564)

Standard opening hours:
8.00am - 11.00pm every day

To speak to a member of our dedicated Sparks team

0333 014 8423

Standard opening hours:
8.00am - 8.00pm every day




Option 1- Pre-sales enquires or to place an order
Option 2- Book or amend a delivery date
Option 3 - Any enquiries relating to furniture already delivered

0333 014 8111

Opening hours:
Mon-Fri: 8.00am - 8.00pm
Sat: 8:00am - 5:30pm
Sun: 9:00am - 5:00pm



Food to Order

To place an order, or to query, amend or cancel an existing food order

0333 014 8222

Opening hours
Mon-Fri: 8.00am - 7.00pm
Sat-Sun: 8.00am - 7.00pm


To make, query, amend or cancel an appointment

0345 266 5860

Store Queries

For queries about store service or product quality

0333 014 8555

Opening hours
Mon-Fri: 8:00am – 10:00pm
Sat-Sun: 8:00am – 5:00pm

For individual store contact numbers, opening hours and store facilities

Contact Our stores

M&S For Business (Corporate Ordering)

To order gift vouchers, corporate hampers, gift cards and e-gift cards

0333 014 8444

Opening hours
Mon-Fri: 8.30am - 5.00pm

M&S Bank

For M&S Bank Current Accounts, Credit Cards, Premium Club, Travel Money, Loans, Insurance, Savings & Investments and Internet Banking

Contact M&S Bank

M&S Energy

For new and existing M&S Energy customers, insulation or solar energy enquiries

0800 975 4754

or visit M&S Energy

Gas Emergency 0800 111 999

Electrical Emergency in England 0800 072 7282,in Scotland 0800 300 999, or in Wales 0800 052 0400


Other Useful Numbers

For large appliance or white goods guarantee queries

0333 014 8411

To order Personalised Greeting Cards

0333 014 8441

Press, Shareholders & Recruitment Enquiries

Journalist Corporate press enquiries

0208 718 1919

Retail customer services

0333 014 8555

Shareholder enquiries

0345 609 0810

Recruitment enquiries

0845 300 3725

You may find answers to your questions on our Frequently Asked Questions page.

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