We want to share some of the things we’re doing to help our customers, wider community and colleagues during these challenging times.
We’re proud to say that many of these actions come from the 80,000 colleagues across the UK and Ireland who are working around the clock to keep delivering for customers.
Our M&S family is doing our very best to help every family that we can because now more than ever, we’re #AllInThisTogether.
We’ve always played an active role in the local communities that we’re so very proud to serve. Our partnership with community platform Neighbourly helps us reach and work with charities in as many communities as possible. For example
Launched on 21 March, the Neighbourly Community Fund will support people most impacted by COVID-19, by funding the work of local charities.
M&S kickstarted the fund with a donation of €50,000 and will support local organisations (from food banks to youth clubs) across Ireland to immediately deliver on the ground community support to the most vulnerable
Neighbourly also helps us meet our targets to redistribute leftover food from our stores. At the end of 2018, we dished out our five millionth meal!
Our colleagues have a critical role to play in delivering for our customers during these challenging times. We’re working hard to make that as easy as we can for them. As well as additional cleaning in our stores we’ve added more time to shifts so colleagues can wash their hands, we’re supporting all colleagues who need to self-isolate on full pay and we’ve set up a fund for colleagues facing temporary hardship to give them extra help. In this short film, our CEO Steve Rowe personally thanks M&S colleague for their resilience, support and kindness and talks about other measures we’re taking to keep our colleagues healthy and well.
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