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Delivery & collection

Shop with us and we’ll deliver to your door or chosen store ready for you to collect.*

NEW: Order before 10pm for next day home delivery

Delivery & collection

How does it work?

What can be collected in store?

  1. If you order clothing, beauty or homeware online by 12pm, we’ll deliver it to your chosen store, ready for you to collect the next day from 12pm – and we’ll do it for free*.

  2. When you go to the online checkout, we’ll let you know if your order is able to be collected in store and when.

  3. We’ll let you know when your order has arrived in store and is ready for you to collect.

  4. It takes a bit longer for us to carefully prepare Food to Order, so we can’t offer next-day delivery to store. Details of our preparation times are shown on individual items.

Collect in store

Delivery to an address only

  • Clothing*
  • Beauty*
  • Homeware*
  • Food to Order (more details)
  • Wedding Flowers
  • Furniture
  • Wine
  • Gift Cards
  • Made to Measure Shirts
  • Flowers
  • Hampers

*Selected items available for next-day delivery to store.

More about collecting in store

Home Delivery

How much does it cost and how long does it take?

What can be delivered to an address?

  1. New Next day home delivery order by 10pm - £3.99

  2. Home delivery (within 5 working days) when you spend over £50* - Free

  3. Home delivery (within 5 working days) - £3.50

  4. Delivery on the day of your choice - £3.99

  5. Free nominated day delivery on wine orders over £100 - Enter FREEWINE at checkout

  6. Delivery is free for flowers, plants, selected food and wine gifts
    and most furniture.

Exclusions

*Free home delivery on orders over £50 offer excludes furniture, gift cards and Made to Measure shirts.

 

Delivery times

We’ll deliver between 7am and 7pm, Monday to Sunday. We don’t deliver on bank holidays. During busy times, like Mother’s Day, we may deliver outside these hours.

  • Clothing
  • Beauty
  • Homeware
  • Wine (including Wine Club)
  • Furniture
  • Gift Cards
  • Made to Measure items
  • Selected flowers

Food to Order can only be collected in store.
For more details see our delivery help.

Further Help


How does it work?

What can be collected in store?

  1. If you order clothing, beauty or homeware online by 12pm, we’ll deliver it to your chosen store, ready for you to collect the next day from 12pm – and we’ll do it for free*.

  2. When you go to the online checkout, we’ll let you know if your order is able to be collected in store and when.

  3. We’ll let you know when your order has arrived in store and is ready for you to collect.

  4. It takes a bit longer for us to carefully prepare Food to Order, so we can’t offer next-day delivery to store. Details of our preparation times are shown on individual items.

Collect in store

Delivery to an address only

  • Clothing*
  • Beauty*
  • Homeware*
  • Food to Order (more details)
  • Wedding Flowers
  • Furniture
  • Wine
  • Gift Cards
  • Made to Measure Shirts
  • Flowers
  • Hampers

*Selected items available for next-day delivery to store.

More about collecting in store

Collect in store

How does it work?

What can be collected in store?

  1. If you order clothing, beauty or homeware online by midday, we’ll deliver it to your chosen store, ready for you to collect the next day from midday – and we’ll do it for free*.

  2. When you go to the online checkout, we’ll let you know if your order is able to be collected in store and when.

  3. We’ll let you know when your order has arrived in store and is ready for you to collect.

  4. It takes a bit longer for us to carefully prepare Food to Order, so we can’t offer next-day delivery to store. Details of our preparation times are shown on individual items.

Collect in store

Delivery to an address only

  • Clothing*
  • Beauty*
  • Homeware*
  • Food to Order (more details)
  • Wedding Flowers
  • Furniture
  • Wine
  • Gift Cards
  • Made to Measure Shirts
  • Flowers
  • Hampers

*Selected items available for next-day delivery to store.

Further Help


How does it work?

What can be collected in store?

  1. If you order clothing, beauty or homeware online by 12pm, we’ll deliver it to your chosen store, ready for you to collect the next day from 12pm – and we’ll do it for free*.

  2. When you go to the online checkout, we’ll let you know if your order is able to be collected in store and when.

  3. We’ll let you know when your order has arrived in store and is ready for you to collect.

  4. It takes a bit longer for us to carefully prepare Food to Order, so we can’t offer next-day delivery to store. Details of our preparation times are shown on individual items.

Collect in store

Delivery to an address only

  • Clothing*
  • Beauty*
  • Homeware*
  • Food to Order (more details)
  • Wedding Flowers
  • Furniture
  • Wine
  • Gift Cards
  • Made to Measure Shirts
  • Flowers
  • Hampers

*Selected items available for next-day delivery to store.

More about collecting in store

International Delivery

Where do we deliver?

About international delivery

We deliver to 38 countries and have 8 international websites, so sending parcels to friends and family overseas is quick and easy. Not everything we sell online is available for international delivery or for collection from our international stores.

You’ll find full details of what we deliver and where we deliver to on our International Delivery page.

Further Help

  • We deliver to the following countries

    Shipping Country

    Delivery Charge

    Delivery times

    Ordering Methods

    Albania

    £7.50

    7-10 days

    Online + in UK stores

    Australia

    FREE DELIVERY* on all orders

    until 30 September.

    SAVE £15

    10-14 days

    Online + in UK stores

     

    SAVE £15

       

    Austria

    4.95

    4 - 6 days

    Order (in Euro) from

    www.marksandspencer.at

    Bangladesh

    £15

    10-14 days

    Online + in UK stores

    Barbados

    £15

    10-14 days

    Online + in UK stores

    Belarus

    £7.50

    7-10 days

    Online + in UK stores

    Belgium

    4.95

    4 - 6 days

    Order (in Euro) from

    www.marksandspencer.be

    Bosnia-Herzegovina

    £7.50

    7-10 days

    Online + in UK stores

    Brunei Darussalam

    £15

    10-14 days

    Online + in UK stores

    Cambodia

    £15

    10-14 days

    Online + in UK stores

    Canada

    FREE DELIVERY* on all orders

    until 30 September.

    SAVE £15

    7-10 days

    Online + in UK stores

    China

    £15

    10-14 days

    Online + in UK stores

    + Order locally (in RMB) from

    http://marksandspencer.tmall.com

    Denmark

    £7.50

    7-10 days

    Online + in UK stores

    Finland

    £7.50

    7-10 days

    Online + in UK stores

    France

    4.95

    4 - 6 days

    Order (in Euro) from

    www.marksandspencer.fr

    Germany

    4.95

    4 - 6 days

    Order (in Euro) from

    www.marksandspencer.de

    Hong Kong

    £15

    10-14 days

    Online + in UK stores

    Iceland

    £7.50

    7-10 days

    Online + in UK stores

    India

    £15

    10-14 days

    Online + in UK stores

    Israel

    £15

    10-14 days

    Online + in UK stores

    Italy

    £7.50

    7-10 days

    Online + in UK stores

    Jamaica

    £15

    10-14 days

    Online + in UK stores

    Japan

    £15

    10-14 days

    Online + in UK stores

    Kenya

    £15

    10-14 days

    Online + in UK stores

    Liechtenstein

    £7.50

    7-10 days

    Online + in UK stores

    Luxembourg

    4.95

    4 - 6 days

    Order (in Euro) from

    www.marksandspencer.lu

    Macao

    £15

    10-14 days

    Online + in UK stores

    Moldova

    £7.50

    7-10 days

    Online + in UK stores

    Mongolia

    £15

    10-14 days

    Online + in UK stores

    Netherlands

    4.95

    4 - 6 days

    Order (in Euro) from

    www.marksandspencer.nl

    New Zealand

    FREE DELIVERY* on all orders

    until 30 September.

    SAVE £15

    10-14 days

    Online + in UK stores

    Norway

    £7.50

    7-10 days

    Online + in UK stores

    Pakistan

    £15

    10-14 days

    Online + in UK stores

    Portugal

    £7.50

    7-10 days

    Online + in UK stores

    Republic of Ireland

    €4.95 Standard

    FREE Delivery to selected ROI Stores

    3-5 days

    Order (in Euro) from

    www.marksandspencer.ie

    South Africa

    £15

    10-14 days

    Online + in UK stores

    Spain

    4.95

    4 - 6 days

    Order (in Euro) from

    www.marksandspencer.es

    Sweden

    £7.50

    7-10 days

    Online + in UK stores

    Switzerland

    £7.50

    7-10 days

    Online + in UK stores

    Taiwan

    £15

    10-14 days

    Online + in UK stores

    United States

    FREE DELIVERY* on all orders

    until 30 September.

    SAVE £15

    7-10 days

    Online + in UK stores

 

*Terms & Conditions:
Free delivery to Australia, New Zealand, Canada and the US applies online at marksandspencer.com only, no minimum spend required. To apply free delivery to your order, select the delivery address during checkout and the delivery charge will come off automatically. Offer applies until 30 September 2014. M&S reserve the right to discontinue this offer at any time. Offer excludes orders placed on M&S Outlet online and 1-click orders. Please check delivery terms and conditions online. Subject to availability.

 

All products are sold on a Delivery Duty unpaid basis, so please be aware that recipients outside the EU may have to pay import duty or other taxes. Our local delivery partners may also charge fees for processing import duties. The following products are excluded from international delivery: Food, Wine, Flowers, Hampers, Furniture, Electrical, Lighting, Beauty, Made to Measure shirts and selected Homeware Products. See individual product details for more information.

Visit our Help section for more information about
International Delivery.

visit our help section

View list of UK stores enabled for international ordering.

view UK stores

WAYS TO SHOP

Online

Browse our huge range and shop securely using our website and we’ll deliver to your door or chosen store*.

SHOP NOW

Mobile

Enjoy secure shopping on the go with our free iPhone® and Android™ mobile apps, and easy-to-use mobile website.

MORE ABOUT OUR APPS

In store

Can’t find what you’re looking for on the shop floor? Visit one of our in-store Browse and Order points to place an order or speak to a store adviser who’ll be able to help.

FIND YOUR NEAREST STORE

Over the phone

Call us on 0333 014 8000 to place an order over the phone. If you’re looking for something in particular it will help if you have the product number handy.