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Delivery & collection

Free standard home delivery when you spend £50 or more

Christmas Last Order Dates - FIND OUT MORE

Delivery & collection

How does it work?

What can be collected in store?

  1. If you order clothing, beauty or homeware online by 12pm, we’ll deliver it to your chosen store, ready for you to collect the next day from 12pm – and we’ll do it for free*.

  2. When you go to the online checkout, we’ll let you know if your order is able to be collected in store and when.

  3. We’ll let you know when your order has arrived in store and is ready for you to collect.

  4. It takes a bit longer for us to carefully prepare Food to Order, so we can’t offer next-day delivery to store. Details of our preparation times are shown on individual items.

Collect in store

Delivery to an address only

  • Clothing*
  • Beauty*
  • Homeware*
  • Food to Order (more details)
  • Wedding Flowers
  • Furniture
  • Wine
  • Gift Cards
  • Made to Measure Shirts
  • Flowers
  • Hampers

*Selected items available for next-day delivery to store.

More about collecting in store

UK Home Delivery

How much does it cost and how long does it take?

What can be delivered to an address?

  1. £3.99 Next day home delivery* - NEW now order up until 10pm

  2. £3.50 Standard home delivery** - get your order within 5 working days. FREE when you spend £50 or more***

  3. Free nominated day delivery on wine orders over £100 - enter FREEWINE at checkout

  4. Delivery is free for flowers, plants, selected food and wine gifts
    and most furniture.

Exclusions

*Service terms may be amended during peak periods or sales. Click here for full Next day delivery exclusions >

**Click here for full Standard home delivery exclusions >

*** Free home delivery on orders over £50 offer excludes furniture and Made to Measure shirts.

For Next day home delivery on wine, please order by 7pm.


Delivery times

We’ll deliver between 7am and 7pm, Monday to Sunday. We don’t deliver on bank holidays. During busy times, like Mother’s Day, we may deliver outside these hours. Please note that flowers, hampers, wine, gift cards and furniture are not delivered on Sundays.

  • Clothing
  • Beauty
  • Homeware
  • Wine (including Wine Club)
  • Furniture
  • Gift Cards
  • Made to Measure items
  • Selected flowers

Food to Order can only be collected in store.
For more details see our delivery help.


Further Help


More about home delivery

Home delivery FAQs

How does it work?

What can be collected in store?

  1. If you order clothing, beauty or homeware online by 12pm, we’ll deliver it to your chosen store, ready for you to collect the next day from 12pm – and we’ll do it for free*.

  2. When you go to the online checkout, we’ll let you know if your order is able to be collected in store and when.

  3. We’ll let you know when your order has arrived in store and is ready for you to collect.

  4. It takes a bit longer for us to carefully prepare Food to Order, so we can’t offer next-day delivery to store. Details of our preparation times are shown on individual items.

Collect in store

Delivery to an address only

  • Clothing*
  • Beauty*
  • Homeware*
  • Food to Order (more details)
  • Wedding Flowers
  • Furniture
  • Wine
  • Gift Cards
  • Made to Measure Shirts
  • Flowers
  • Hampers

*Selected items available for next-day delivery to store.

More about collecting in store

Collect in store

How does it work?

What can be collected in store?

  1. During periods of high demand we sometimes change the delivery options we offer to ensure that you receive your order when you expect it. For this reason we are currently unable to provide next day delivery to store.

  2. NEW Order by 5pm for delivery to your chosen store.

  3. You can order clothing, beauty or homeware online and we'll deliver to your chosen store for FREE.

  4. When you go to the online checkout, we’ll let you know if your order is able to be collected in store and when.

  5. We’ll let you know when your order has arrived in store and is ready for you to collect.

  6. It takes a bit longer for us to carefully prepare Food to Order, so we can’t offer next-day delivery to store. Details of our preparation times are shown on individual items.

  7. Your order will be ready to collect from midday and we’ll keep it in the store for 7 days.

Find your nearest participating UK store

Store finder

Collect in store

Delivery to an address only

  • Clothing*
  • Beauty*
  • Homeware*
  • Food to Order (more details)
  • Wedding Flowers
  • Furniture
  • Wine
  • Gift Cards
  • Made to Measure Shirts
  • Flowers
  • Hampers

*Selected items available for next-day delivery to store.

 

Further Help

 

More about store collection

Collect in Store FAQs

How does it work?

What can be collected in store?

  1. If you order clothing, beauty or homeware online by 12pm, we’ll deliver it to your chosen store, ready for you to collect the next day from 12pm – and we’ll do it for free*.

  2. When you go to the online checkout, we’ll let you know if your order is able to be collected in store and when.

  3. We’ll let you know when your order has arrived in store and is ready for you to collect.

  4. It takes a bit longer for us to carefully prepare Food to Order, so we can’t offer next-day delivery to store. Details of our preparation times are shown on individual items.

Collect in store

Delivery to an address only

  • Clothing*
  • Beauty*
  • Homeware*
  • Food to Order (more details)
  • Wedding Flowers
  • Furniture
  • Wine
  • Gift Cards
  • Made to Measure Shirts
  • Flowers
  • Hampers

*Selected items available for next-day delivery to store.

More about collecting in store

International Delivery

Where do we deliver?

About international delivery

We deliver to over 30 countries including Australia & USA from this website and have dedicated websites for Ireland, France, Germany, Spain, the Netherlands. Please note that not everything we sell online is available for international delivery or for collection from our international stores.

Sending parcels to friends and family overseas is quick and easy. For more detail on delivery charges and timescales by country, please visit our International Delivery page.

Further Help

More about International Delivery

International delivery FAQs

Visit our Help section for more information about
International Delivery.

visit our help section

View list of UK stores enabled for international ordering.

view UK stores

WAYS TO SHOP

Online

Browse our huge range and shop securely using our website and we’ll deliver to your door or chosen store*.

SHOP NOW

Mobile

Enjoy secure shopping on the go with our free iPhone® and Android™ mobile apps, and easy-to-use mobile website.

MORE ABOUT OUR APPS

In store

Can’t find what you’re looking for on the shop floor? Visit one of our in-store Browse and Order points to place an order or speak to a store adviser who’ll be able to help.

FIND YOUR NEAREST STORE

Over the phone

Call us to place an order over the phone. If you’re looking for something in particular it will help if you have the product number handy.

CONTACT US