We are a leading retailer in the UK, with over 1,330 stores worldwide. We offer British style and fashion for Women, Men, Children and Home accessories. We are committed to delivering sustainable value and enhancing lives everyday through high quality clothing and homeware products. Please click here for the most up to date information about Marks and Spencer.
We have around 2,000 product suppliers in over 70 countries. We’re a fair partner to our suppliers by ensuring good working conditions for everyone in our supply chains. In 1999, we developed a set of principles in partnership with our suppliers. These principles set down our requirements for suppliers to comply with all relevant local and national laws, particularly on: working hours and conditions, health and safety, rates of pay, terms of employment and minimum age of employment. As our relationship with a supplier develops, we expect them to improve working conditions in line with the more demanding standards promoted by the Ethical Trading Initiative (ETI), a collaborative group of companies, trade unions and human rights groups set up by the UK Government in 1998. M&S joined the ETI in 1999. We use a combination of M&S, third- party and self audits to assess supplier performance which are logged on a shared database known as SEDEX. Results are reported in detail to the ETI and summarised in our annual How We Do Business Report.
You can find out more about Plan A here.
From Malta to Moscow, Tenerife to Tallinn, you can count on Marks & Spencer being there. Outside of the UK we have nearly 250 European stores – and that number’s growing fast.
In 2011/12 we made great strides in central and eastern Europe, opening more than 25 stores across Poland, the Czech Republic, Turkey, Russia and Ukraine. And we’re always looking for ways to take the unique Marks & Spencer brand to even more people across the continent.
What’s the secret? Well, there isn’t one. It’s simply offering cutting-edge fashion that makes our customers look great – and industry-leading service that makes them feel great. And if you’ve got all the skills and all the enthusiasm to play your part, there’s never been a better time to join us.
For the latest opportunities please click here
Our contact centre line (+44) 117 440 4628 will be open 9am-5pm (UK time), 7 days a week. Please note: this number connects to an English-speaking contact centre.
By post:
Marks & Spencer Plc,
PO Box 3001,
Sheffield,
S97 3GN,
ENGLAND
For infomation on how to return items please click here
Currently no payment details can be stored on your account.
The Marks and Spencer Group store and/or process your information in line with all applicable European law on data protection to ensure your personal data is kept safe. For more information as to how the Marks and Spencer Group keep your personal data safe, please read our Privacy Policy.
All our newsletters offer the option to unsubscribe to future emails. Please follow the directions on the newsletter.
Please note that any changes to our email list come into effect overnight, so you may still receive an email from us on the day you ask to be removed.
We accept major credit/debit cards (Visa, Mastercard, American Express,) and Paypal. Alternative payment methods are available at the point of checkout.
We currently do not accept payment by gift cards on this website. We will look to offer this in the future. Please note that any giftcards issued for our UK website, marksandspencer.com, will not apply on this website.
We take security seriously and offer safe, reliable payment methods. If you are paying by debit or credit card your payment details are automatically encrypted when you enter them. When paying by bank transfer you will be making the payment in the secure environment of your bank’s online systems.
If you used your debit or credit card, payment will be authorised when you submit your order. We won’t take the funds from your card until we’re about to prepare your order for shipment, which is normally within 24-48 hours of placing your order.
For payments by card: Your transaction will appear as ‘GE/Marks and Spencer’ on your card or bank statement.
There is a link to the terms and conditions for the offer on the product page. Click ‘More details’ for further information about how to take advantage of the offer or discount.
If your promotion code is valid, it should appear as a discount in the order summary in your shopping basket. To check your basket, please click on ‘My Basket’ at the top right corner of the homepage.
If your promotional discount isn’t showing, please follow these steps:
If you’re still unsure why your code isn’t working, please contact us. Click here for our contact details.
20% off full price Denim products. Offer is subject to availability and for a limited time only at www.marksandspencer.com/hu only. Cannot be used in conjunction with any other promotion, offer or discount code. Sale items and face coverings excluded. Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online. Any refunds will take into account the discount. M&S reserves the right to reject this offer with reasonable cause.
Buy 2 items and get the 3rd item free on selected boys & girls’ clothing. The price of the cheapest item will be deducted from the total at checkout. Offer is subject to availability and for a limited time only at www.marksandspencer.com/hu only. Cannot be used in conjunction with any other promotion, offer or discount code. Selected items only. Sale items excluded. Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online. Any refunds will take into account the discount. M&S reserves the right to reject this offer with reasonable cause.
Buy 2 items and get the 3rd item free on selected women’s knickers when purchased in one transaction. The price of the cheapest item will be deducted from the total at checkout. Offer is subject to availability and for a limited time only at www.marksandspencer.com/hu only. Cannot be used in conjunction with any other promotion, offer or discount code. Selected items only. Sale items excluded. Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online. Any refunds will take into account the discount. M&S reserves the right to reject this offer with reasonable cause.
Buy One Get One Half Price on selected items. 50% of the price of the cheaper item will be discounted from the total at checkout. For a refund to be processed, all items must be returned together. Offer is subject to availability and for a limited time only at www.marksandspencer.com/hu only. Cannot be used in conjunction with any other promotion, offer or discount code. Selected items only. Sale items excluded. Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online. Any refunds will take into account the discount. M&S reserves the right to reject this offer with reasonable cause.
Save 30% when you buy 2 or more selected Men's Shirts. Offer is subject to availability and for a limited time only at www.marksandspencer.com/hu only. Cannot be used in conjunction with any other promotion, offer or discount code. Selected items only. Sale items excluded. Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online. Any refunds will take into account the discount. M&S reserves the right to reject this offer with reasonable cause.
We’re sorry but we’re not currently selling gift cards or vouchers on our International website.
No. We’re sorry but we don’t currently accept gift cards on our International website.
We are able to offer the ability to leave a gift message within the Checkout process of your order.
We’re sorry but we don’t offer a gift-wrapping service. You can, however, include a gift bag in your order from the Stationery section on our website.
We have looked at offering a full online food offer but do not intend to build that capability at present.
We are unable to ship beauty, flowers and wine internationally due to legal, logistic and licensing restrictions.
We are currently unable to offer toys and books due to international licensing restrictions. However, you can ship toys and books to friends and family in the UK by shopping at marksandspencer.com.
There are links to the size guides on product pages. You can also find links to all product size guides below:
No. We are well prepared to manage the changes that may arise following Britain leaving the EU and we will continue to deliver great-value, quality products and serve our customers to the standards they expect.
No. We will continue to offer great-value, quality products with no additional tax or duties to pay.
Deliveries may take a little longer but this has been included in our current delivery timeframes which can be seen here. We are working with delivery partners to reduce the current time taken to get your order to you,. We will continue to update our delivery lead times whilst also considering any impact of any COVID-19 restrictions.
We have increased the return period on anything you buy with us from 35 days to 90 days. You may return unused products within 90 days of purchase with a printed return note. Your items don’t need to be in the original box or bag as long as they’re securely packaged.
1. Self-postage return to the UK
Return your parcel at your own cost through your preferred carrier. The cost of shipping will be dictated by the carrier. Please ger a receipt as proof of postage. Please enclose the Returns Merchandise Authorisation form in your parcel and attach the returns label which can both be printed from our returns portal here.
2. DHL courier returns pick-up
Choose our courier returns option and schedule a collection for your retuning items. Print your returns label and note here.. Schedule your pick-up here. Please get a receipt as proof of postage.
3. Tracked postage
Tracked postage returns are currently suspended
4. Drop off points
Drop off point returns are currently suspended
Please contact us If you need to return a faulty or incorrect item.
Note: we can’t accept goodwill refunds for bra accessories, earrings for pierced ears, open bedding or face coverings.
We aim to refund you within 35 days. This may take slightly longer during busy periods.
This will be issued back to the original payment method by GlobalE, our international sales facilitation and fulfilment partner. You will receive a confirmation email once your refund has been processed.
Due to increased COVID-19 restrictions, we expect that some orders may take longer be delivered. We are working hard to reduce delays across our delivery network and apologise for any inconvenience you may experience. An estimated delivery date will be shared when placing an order and our delivery lead times can also be seen here and below in the delivery options available.
Tracking information provided by our local carriers is available and will be able to advise of expected delivery date for your order.
STANDARD TRACKED DELIVERY: 7-8 working days
2000 Ft
FREE when you spend over 20,000 Ft
EXPRESS TRACKED DELIVERY: 5-6 working days
6000 Ft
No, there is no additional customs duties or tax to pay now the UK has left the EU.
We are unable to deliver to PO Box addresses.
In most cases your whole order will be delivered at the same time, however it may be in separate parcels due to product availability.
You can track the progress of your order here
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By using and browsing the M&S website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the site.
Accessibility Statement
This page states our intention that our website is usable and accessible to all users following the W3C's Web Content Accessibility Guidelines 2.0, Level A.
The measures we have taken to achieve this include: