Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Shea butter has been used for centuries by women in Burkina Faso to hydrate and protect their skin and hair. It is a miraculously skin softening beauty ingredient that deeply nourishes and restores even very dry and sensitive skin. The UN recently recognized L’Occitane as an exemplary company for its actions in Burkina Faso, helping to transform the daily lives of women through economic emancipation by providing them with ongoing financial support for vital literacy and education programmes.
About the brand- L'Occitane offers high quality beauty products and fragrances, developed following the principles of phytotherapy and aromatherapy. The textures and fragrances are inspired by the Mediterranean lifestyle: using a L'Occitane product is always a moment of well-being and sensory delight. L'Occitane follow a strict formulation charter to guarantee the best quality, the best efficiency, and an optimal pleasure of use, while respecting people and environment. Striving to use high-quality, traceable, natural ingredients, they use over 200 botanical ingredients which are carefully selected for their effectiveness and their ability to give your skin the elements it needs to be beautiful.
- This collection contains- shea ultra-rich shower cream 75ml, shea butter ultra-rich body lotion 75ml, shea light face cream 8ml, shea extra-gentle milk soap 50g, shea butter foot cream 10ml and shea butter hand cream 10ml
- Product Size: 2x75ml, 1x50g, 2x10ml, 1x8ml
- Skin Type: Suitable for all skin types
Shea ultra-rich shower cream- aqua/water, sodium laurethsulfate, butyrospermum parkii (shea butter), disodium cocoyl glutamate, cocamidopropyl betaine, laureth-2, polyglyceryl-3 ricinoleate, coco, gluco¬side, glyceryl oleate, rosmarinus officinalis (rose¬mary) leaf extract, helianthus annuus (sunflower) seed oil, parfum/fragrance, tocopheryl acetate,ethylhexyl glycerin, acrylates/c10,30 alkyl acrylate crosspolymer, sorbitan isostearate, peg/ppg-14/4 dimethicone, polyquaternium-10, polyquaternium-7, sodium benzoate, potassium sorbate, methylchloroisothiazolinone, methyli¬sothiazolinone, benzyl alcohol, benzyl benzoate, butylphenyl methylpropional, hydroxyisohexyl 3,cyclohexene carboxaldehyde, citronellol, alpha,isomethyl ionone, linalool, coumarin. Shea ultra-rich body lotion- aqua/water, butyros¬permum parkii (shea butter, ceteareth,12, octyldodecanol glyc¬eryl stea, rate isopropyl myristate, propylene glycol dimethicone, prunus armeniaca(apricot) kernel oil, cocos nucifera (coconut) oil, linum usitatis, simum (linseed) seed extract, mel/honey extract althea officinalis root extract, prunus amygdalus dulcis (sweet almond) fruit extract, glycerin, rosmarinus officinalis (rosemary) leaf extract, helian, thus annuus (sunflower) seed oil, xanthan gum, parfum/fra¬grance, alcohol denat, polyacryla¬mide laureth-7, c13,14 isoparaffin phenox, yethanol,chlorphenesin, methyl / ethyl /butyl/ isobutyl / pro¬pyl/ paraben, benzyl alcohol, benzyl benzoate, citronellol, hydroxy¬isohexyl 3,cyclo hexane. Light face cream- aqua/water, dicaprylyl ether, butyrospermum parkii (shea) butter, octyldodecyl myristate, glycerin, potassium cetyl phosphate, helianthus annuus (sunflower) seed oil, cetearyl alcohol, sodium stearoyl glutamate, xanthan gum, hydrogenated palm glycerides, corn starch modified, carbomer, phenoxyethanol, chlorphenesin - tocopherol, parfum/fragrance, benzyl alcohol, benzyl benzoate, linalool, citronellol, coumarin, hexyl cinnamal, limonene, geraniol. Ingrédients d'origine naturelle / natural origin ingredients. Shea milk ultra gentle soap- sodium palm kernelate aqua/water, butyrospermum, parkii (shea butter), glycerin, parfum/fragrance, palm kernel, acid, sodium chloride, tocopherol, prunus amygdalus dulcis (sweet almond) oil, rosmarinus officinalis (rosemary), leaf extract, helianthus annuus (sunflower) seed oil, cetearyl glucoside, glyceryl stearate, xanthan gum, tetrasodium edta, tetrasodium etidronate, benzyl alcohol, benzyl benzoate-butylphenyl, methylpropional, hydroxyisohexyl 3, cyclohexene, carboxaldehyde, citronellol, linalool, alpha,isomethyl ionone, coumarin. Shea hand cream- aqua/water, butyrospermum parkii (shea butter), glycerin, dimethicone, cetearyl alcohol, glyceryl stearate, linum, usitatissimum (linseed) seed extract, mel extract/honey extract, prunus amygdalus dulcis (sweet almond) fruit extract, althaea, officinalis root extract, cocos nucifera (coconut) oil, brassica campestris (rapeseed) sterols, rosmarinus officinalis (rosemary) leaf extract, helianthus annuus (sunflower) seed oil, xanthan gum, parfum/fragrance, polyacrylamide, peg, 100 stearate, propylene, glycol, c13-14 isoparaffin, ceteareth-33, alcohol denat, laureth-7, benzoic acid, dehydroacetic acid, phenoxyethanol, benzyl alcohol, benzyl benzoate, hydroxyisohexyl 3, cyclohexene carboxaldehyde, linalool, citronellol, butylphenyl methylpropional, coumarin, alpha,isomethyl ionone, hexyl cinnamal, limonene, geraniol. Shea foot cream- aqua/water, butyrospermum parkii (shea butter), glycerin, isohexadecane, corn starch modified, glyceryl stearate, cyclopentasiloxane, dimethicone, peg,100 stearate, menthyl lactate, glycol distearate, cocos nucifera (coconut) oil, heterotheca inuloides flower extract, lavandula angustifolia (lavender) oil, rosmarinus officinalis (rosemary) leaf extract, tocopheryl acetate, xanthan gum, panthenol, helianthus annuus (sunflower) seed oil, bisabolol, sorbitol, parfum/fragrance, cyclohexasiloxane, polyacrylamide, propylene glycol, c13,14 isoparaffin, dimethiconol, ppg,26,buteth,26, laureth,7, peg,40 hydrogenated castor oil, dehydroacetic acid, benzoic acid, polyaminopropyl biguanide, phenoxyethanol, linalool, geraniol, limonene, citronellol
Wool blend scarf only £5 when you spend £40 on clothing, beauty & home
- Valid from 00:01 10th October 2017 - 24th October 2017
- Offer available online, on mobile and in selected UK stores (excluding Channel Islands, M&S Outlet and BP Connect stores)
- Qualifying £40 spend must be in a single transaction
- Excludes the purchase of all sale, furniture, branded kitchen electrical products, made to measure, selected T47/9600 curtains, Food, Hospitality, Services, Flowers, Beers/Wine & Spirits, Gift cards, sale and clearance items, disposal service and delivery charges.
- One scarf per qualifying transaction
- Simply add a scarf to your basket: Womenswear - T016500T, T016501T, T016502T, Menswear – T096060M
- Limited time only, whilst stocks last
- See individual items for details
- Eligible products must have the same delivery address for promotion to apply
- Please check delivery terms and conditions online
- Monetary codes will be applied before any promotional discount
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.