Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Get hair ready to sparkle with this delightful duo that work together to nourish and smooth the hair for silky soft, winter ready locks.
Since 1957 Philip Kingsley Trichological Consultants have provided tailored services and bespoke products for a healthy scalp, and hair that looks and feels its best. By adopting a tailored and holistic approach to hair care, encompassing optimum nutrition and a regular regime, our hair and scalp experts are dedicated to creating products that make your hair and scalp healthy and beautiful, inside and out. Our multi-award winning product range is widely acclaimed and loved by Royalty and celebrities around the world.
- Elasticizer: for best results use regularly. Before shampooing, wet hair and apply in sections. Work into hair with finger tips. Cover with a plastic cap and leave for 10-20 minutes before washing. Rinse well and follow with the appropriate Philip Kinsley shampoo, conditioner and scalp toner. Pk prep polishing balm: apply sparingly throughout towel dried hair, concentrating on mid lengths and ends. Blow-dry and style as required. Smooth over dry hair for an extra sleek look
- Best-selling and multi-award winning elasticizer and pk prep polishing balm are presented in a fun cracker making this the perfect little stocking filler.
- Ideal for all hair types the products work to nourish and smooth the hair
- Set contains: Elasticizer 40ml and Pk prep polishing balm 20ml
- Product finish: Condition, smooth and shine
- Product Size: 1 x 40 ml, 1 x 20 ml
- Hypoallergenic: No
- Fragrance Free: No
- Dermatologically Tested: No
- Alcohol Free: No
- Skin Type: Suitable for all hair types
- Safety Warning: Suitable for use on colour treated hair. Keep away from eyes. In case of contact, rinse immediately with clean warm water
Elasticizer: Aqua (water), ricinus communis (castor) seed oil, glycerin, propylene glycol, cetearyl alcohol, ethylhexyl dimethyl paba, olea europaea (olive) fruit oil, cetrimonium chloride, amodimethicone, phenoxyethanol, guar hydroxypropyltrimonium chloride, ethylhexylglycerin, hydrolyzed elastin, trideceth-12, sodium. Pk prep polishing balm: propylene glycol, aqua (water), cyclopentasiloxane, dimethiconol, polyacrylamide, phenoxyethanol, c13-14 isoparaffin, parfum (fragrance), polyamide-2, laureth-7, ethylhexylglycerin, disodium edta, linalool, hydroxycitronellal, panthenol, alpha-isomethyl ionone, retinyl palmitate, citronellol, butylphenyl methylpropional, cetrimonium chloride, geraniol, tocopherol, citric acid.
Wool blend scarf only £5 when you spend £40 on clothing, beauty & home
- Valid from 00:01 10th October 2017 - 24th October 2017
- Offer available online, on mobile and in selected UK stores (excluding Channel Islands, M&S Outlet and BP Connect stores)
- Qualifying £40 spend must be in a single transaction
- Excludes the purchase of all sale, furniture, branded kitchen electrical products, made to measure, selected T47/9600 curtains, Food, Hospitality, Services, Flowers, Beers/Wine & Spirits, Gift cards, sale and clearance items, disposal service and delivery charges.
- One scarf per qualifying transaction
- Simply add a scarf to your basket: Womenswear - T016500T, T016501T, T016502T, Menswear – T096060M
- Limited time only, whilst stocks last
- See individual items for details
- Eligible products must have the same delivery address for promotion to apply
- Please check delivery terms and conditions online
- Monetary codes will be applied before any promotional discount
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.